Mercedes-Benz of Sudbury - Service Center

I have ALWAYS had good service at this Dealership and I have ALWAYS had good service at this Dealership and have worked with Scott several times. Scott is polite, knowledgeable, and competent. This was I have ALWAYS had good service at this Dealership and have worked with Scott several times. Scott is polite, knowledgeable, and competent. This was true when buying my present car and when having any service done. I do appreciate his help this morning in getting the problems answered and corrected and going out of his way to arrange for the yearly inspection to be done. The dealership is fortunate to have Scott in the Service department representing Mercedes-Benz. More

Outstanding service! Always very clear about what needs to be done and what the cost will be. to be done and what the cost will be. More

Really great service team who will accommodate your needs - access on the phone for appointments and questions during and after. Scott is very friendly and loaner program A+ - access on the phone for appointments and questions during and after. Scott is very friendly and loaner program A+ More

Very efficient staff. Luis is a great representative and a excellent advisor. Took care of my service visit promptly and with curtesy a excellent advisor. Took care of my service visit promptly and with curtesy More

Fast service, super efficient, great staff. Great work spot while you wait with coffee, Wi-Fi, etc. these guys get it. spot while you wait with coffee, Wi-Fi, etc. these guys get it. More

Mercedes-Benz of Natick is a great dealership. It has attractive and comfortable areas for customers who choose to wait while their autos are being serviced. The staff is both friendly and competent. M attractive and comfortable areas for customers who choose to wait while their autos are being serviced. The staff is both friendly and competent. My advisor, Brian Breidegam, explained the work that was going to be done and answered all my questions. I was confident that my car would be well-cared-for and that the service would keep it running optimally. More

Service was pleasant quick and relaxing Needed services were explained so I could understand. Patient services were explained so I could understand. Patient More

Brian helped me with getting my car properly assessed and serviced . He followed up during the day and had the car ready when promised serviced . He followed up during the day and had the car ready when promised More

Luis was great! He took my car in right away and kept me totally up to date on progress for repair .Easy to be a customer there totally up to date on progress for repair .Easy to be a customer there More

Courteous and professional staff who want your service experience to be the best ever. They succeeded at giving me the positive experience that I have been accustomed to. experience to be the best ever. They succeeded at giving me the positive experience that I have been accustomed to. More