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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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March 05, 2022

I was very pleased with the service, cost, and overall professionalism of the entire team at Mercedes-Benz of Natick. A. Rossolimo, MBA, PhD More

by Rossolimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Mar 09, 2022 -

Mercedes-Benz of Sudbury responded

We're glad we could provide quality service at a great price! Thank you for being a Mercedes-Benz of Natick customer!

March 04, 2022

Quick, on scheduled, and professional service. Looking forward to my next appointment a s d f More

by Tomk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting us here at Mercedes-Benz of Natick! We appreciate your wonderful feedback and look forward to seeing you next time!

March 03, 2022

Excellent customer service. maintenance personnel Fredrick was awesome. He explained everything clearly what was being done to are car. More

by aj_sequera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for reviewing your recent visit with the Mercedes-Benz of Natick team! We appreciate your positive feedback and hope we can be of service again in the future!

March 01, 2022

Has maintained my cars for 20 plus years. I can trust their service because in the very rare case it’s not right the first time they go above and beyond to make it right More

by Rghendrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your confidence in the Mercedes-Benz of Natick team! We appreciate your continued support and look forward to your next visit!

February 23, 2022

Service department is awesome! Friendly, knowledgeable, and great to work with! Thank you Brian for all your help. More

by kevintroy5KTroy100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Mercedes-Benz of Sudbury responded

It's great that Brian provided such excellent care to you! Thank you for trusting our service team to give you a five-star experience! - Mercedes-Benz of Natick

February 22, 2022

Luis and team were fantastic! I would highly recommend. They are thoughtful and always helpful! More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Morales, Luis Aguasvivas
Feb 23, 2022 -

Mercedes-Benz of Sudbury responded

Thanks, Nick! Luis and the Mercedes-Benz of Natick team are thrilled to hear we've made this a five-star experience! See you next time!

February 22, 2022

They’re always responsive, efficient and provide great service. They do their best to accommodate their customers’ needs. More

by Tamarone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback about our team! We're honored to have you as a Mercedes-Benz of Natick customer and look forward to your next visit!

February 19, 2022

Excellent staff. Great service and very professional to work with. Abdul has been great to work with - he stayed in touch via phone and text messages to provide updat More

by minochavipul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fahad Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Khalid
Feb 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you! We're happy Abdul and Mercedes-Benz of Natick made this a five-star experience!

February 18, 2022

Scott was great on keeping me in the loop on the status of the repair. Very good communication. Scott was able to accommodate my repair in a timely manner without an appointment. More

by jfhoffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 18, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Scott and the rest of our team! See you next time at Mercedes-Benz of Natick!

February 16, 2022

They fixed my car. It was done in one day. They gave me a loaner too. More

by Mjdonahue07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Feb 18, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with your vehicle! We appreciate your kind review and hope we can be of service again in the future!

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