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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
868 Reviews

868 Reviews of Mercedes-Benz of Sudbury - Service Center

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March 21, 2022

Service is excellent every time I go to the dealership, Scott was outstanding to work with! More

by janaldrich
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your loyal business! Scott & the team look forward to seeing you next time! - Mercedes-Benz of Natick

March 19, 2022

Excellent service. Timely fashion 15 words too much. Needs to discount the car purchaser from this dealership More

by Shamsalam422
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your honest feedback! Don't hesitate to reach out to us to discuss any questions or concerns that you may have! - Mercedes-Benz of Natick

March 12, 2022

This was my first visit and it truly impressed Warmly greeted. I worked with Scott who was so friendly and knowledgeable. Explained the service I would be getting today and answered all my questions. I More

by dpastore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 14, 2022 -

Mercedes-Benz of Sudbury responded

We are so proud to hear that Scott and the team at Mercedes-Benz of Natick can take great care of you! Thank you for your kind words.

March 11, 2022

It is conveniently located to bring my car for service. It is easy to drop off and pick up my car once the service has been completed. The dealership is well maintained and is always clean and neat. More

by bestsaleseast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of Sudbury responded

This is great to hear! Thank you for taking the time to leave Mercedes-Benz of Natick your wonderful feedback and five-star rating! We look forward to assisting you again in the future!

March 08, 2022

Staff were friendly, efficient, professional and completed my maintenance appointment in a timely manner and within the price range quoted. Overall a very pleasant experience. More

by joneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

joneil responded

See details attachec. Thanks

Mar 09, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback about your recent experience with the Mercedes-Benz of Natick team! We appreciate your business and hope we can be of service to you again in the future!

March 05, 2022

Very professional, friendly, my first time getting my car serviced here had a great experience. More

by Moutinhoa25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for coming to Mercedes-Benz of Natick for service! We hope we can be of service the next time your vehicle needs anything!

Mar 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for coming to Mercedes-Benz of Natick for service! We hope we can be of service the next time your vehicle needs anything!

March 05, 2022

I was very pleased with the service, cost, and overall professionalism of the entire team at Mercedes-Benz of Natick. A. Rossolimo, MBA, PhD More

by Rossolimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Mercedes-Benz of Sudbury responded

We're glad we could provide quality service at a great price! Thank you for being a Mercedes-Benz of Natick customer!

March 04, 2022

Quick, on scheduled, and professional service. Looking forward to my next appointment a s d f More

by Tomk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting us here at Mercedes-Benz of Natick! We appreciate your wonderful feedback and look forward to seeing you next time!

March 03, 2022

Excellent customer service. maintenance personnel Fredrick was awesome. He explained everything clearly what was being done to are car. More

by aj_sequera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for reviewing your recent visit with the Mercedes-Benz of Natick team! We appreciate your positive feedback and hope we can be of service again in the future!

March 01, 2022

Has maintained my cars for 20 plus years. I can trust their service because in the very rare case it’s not right the first time they go above and beyond to make it right More

by Rghendrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your confidence in the Mercedes-Benz of Natick team! We appreciate your continued support and look forward to your next visit!

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