Mercedes-Benz of Sudbury - Service Center

Service manager was responsive, polite, and efficient. He explained all repairs needed and kept me informed throughout the process. He explained all repairs needed and kept me informed throughout the process. More

Always professional and easy to deal with. Agents friendly and helpful. Loaner cars very good Agents friendly and helpful. Loaner cars very good More

This is one of the best dealerships. The staff members are very polite and respectful.My service adviser Luis was wonderful. I was very happy that I had him as my adviser.He was very The staff members are very polite and respectful.My service adviser Luis was wonderful. I was very happy that I had him as my adviser.He was very knowleageable about my car issues.He explained what needed to be repaired and gave me honest suggestions. He was very thorough He made sure my car was taken care of in a timely manner.I was extremely happy with my visit especially with my service adviser Luis. I will continue to go to Natick with my car for service as needed.I will recommend this dealer to all my friends or any one who owns a Mercedes Benz. More

Great customer service and commitment to quality, efficient workmanship, cleanliness, and overall customer satisfaction. Will recommend efficient workmanship, cleanliness, and overall customer satisfaction. Will recommend More

My advisor Luis was very helpful; prompt, knowledgeable, communicable, and accommodating. Very pleased with him. communicable, and accommodating. Very pleased with him. More

Scott Masterson was great and very helpful, explained everything. Very professional and took care of my car needs. everything. Very professional and took care of my car needs. More

When our normal service representative became sick another service representative step in and handled everything extremely well. another service representative step in and handled everything extremely well. More

The service dept is excellent Fred Romsey is just great he got me in out very quickly he got me in out very quickly More

Always great service. I was attended to right away, my service was completed in a timely manner and Scott kept me updated while I waited. ..and I drove away in a clean car I was attended to right away, my service was completed in a timely manner and Scott kept me updated while I waited. ..and I drove away in a clean car! More

Scott Masterson was a wonderful help to me while I was away from home, visiting in the Natick,MA area. His prompt, courteous, and efficient attention in scheduling my repair was greatly appreciated. Tha away from home, visiting in the Natick,MA area. His prompt, courteous, and efficient attention in scheduling my repair was greatly appreciated. Thank you! Dr. Samuel Gottesman Saratoga Springs,NY More