872 Reviews of Mercedes-Benz of Sudbury - Service Center
One best Mercedes’ dealers around if not THE best. Everyone is super friendly and my advisor Scott was the best. I appreciate the quick in and out in particular. The work done is also flawless due t Everyone is super friendly and my advisor Scott was the best. I appreciate the quick in and out in particular. The work done is also flawless due to the experienced technicians working there. More
Scott Masterson is the consummate professional - courteous and helpful. Service is timely and efficient. I have been a customer for 8 years and have been treated well. courteous and helpful. Service is timely and efficient. I have been a customer for 8 years and have been treated well. More
Had a safety recall for my 580s. Luis did a great job in getting me scheduled quickly and the service was done very well without delay. Luis and the team at MB Natick did a great job Luis did a great job in getting me scheduled quickly and the service was done very well without delay. Luis and the team at MB Natick did a great job as usual. It is what I expect and they always do better! More
Fred Romsey has been my service advisor for several years. He rocks! The level of service is top shelf, and he is responsible for my contining loyalty. I have bought my cars and had them serviced at years. He rocks! The level of service is top shelf, and he is responsible for my contining loyalty. I have bought my cars and had them serviced at MB of Natick for over 25 years. Many thanks to the sales and service team. More
Scott in service was great to work with. He was attentive and friendly and got my vehicle in to service right away. My vehicle runs great and they even washed and cleaned my car. Great servi He was attentive and friendly and got my vehicle in to service right away. My vehicle runs great and they even washed and cleaned my car. Great service!! More
As always, I have nothing but rave reviews for the service department at Mercedes Benz of Natick. Scott was great to work with and was very attentive to what I needed. When I picked up the car, it d service department at Mercedes Benz of Natick. Scott was great to work with and was very attentive to what I needed. When I picked up the car, it drove so well and looked so good, I traded it in for a new SUV! Thanks again for a great experience. More
Great service. Brian Breidegam was my Service Rep and he listened politely to my concerns. And he “went to bat” for me on a warranty issue. Thanks, Brian, and Natic Brian Breidegam was my Service Rep and he listened politely to my concerns. And he “went to bat” for me on a warranty issue. Thanks, Brian, and Natick Mercedes for taking good care of my car and me. More
Good follow up from Frederick. Very pleasant and attentive staff. And free water all. Very happy. Very pleasant and attentive staff. And free water all. Very happy. More
Excellent and timely service. The stuff is very courteous and accommodating. Service was scheduled in short notice. The stuff is very courteous and accommodating. Service was scheduled in short notice. More