Back

Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

Sort by
May 23, 2022

My recent visit to Mercedes-Benz of natick for my cars yearly service was excellent and completed in a timely manner! Thank you Scott! More

by Nam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 23, 2022 -

Mercedes-Benz of Sudbury responded

We're so happy to hear this! Thanks for trusting Scott & the Mercedes-Benz of Natick team with the care of your vehicle. We look forward to seeing you next time!

May 21, 2022

One best Mercedes’ dealers around if not THE best. Everyone is super friendly and my advisor Scott was the best. I appreciate the quick in and out in particular. The work done is also flawless due t More

by Kjalalzadeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Khalid, Scott Masterson
May 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you so much for leaving Scott with your kind words and five-star rating! We look forward to assisting you again next time at Mercedes-Benz of Natick!

May 20, 2022

Scott Masterson is the consummate professional - courteous and helpful. Service is timely and efficient. I have been a customer for 8 years and have been treated well. More

by dazes_squalid.07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 24, 2022 -

Mercedes-Benz of Sudbury responded

Scott and the team are thrilled to hear that your visit was a five-star experience! Thank you for being a loyal Mercedes-Benz of Natick customer!

May 19, 2022

Had a safety recall for my 580s. Luis did a great job in getting me scheduled quickly and the service was done very well without delay. Luis and the team at MB Natick did a great job More

by mazzarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
May 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick! We're so happy that Luis and our team provided you with excellent service! We look forward to seeing you as a return customer!

May 18, 2022

Fred Romsey has been my service advisor for several years. He rocks! The level of service is top shelf, and he is responsible for my contining loyalty. I have bought my cars and had them serviced at More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Sudbury responded

It means so much to us to have you as a loyal Mercedes-Benz of Natick customer, Jeff! We're so pleased that Fred has continued to show you five-star care and helped keep you happy here! Thank you so much for being part of the family!

May 16, 2022

Scott in service was great to work with. He was attentive and friendly and got my vehicle in to service right away. My vehicle runs great and they even washed and cleaned my car. Great servi More

by stacy.bradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 16, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your kind review, Stacy! We're so happy that Scott earned your 5-stars! See you next time at Mercedes-Benz of Natick!

May 16, 2022

As always, I have nothing but rave reviews for the service department at Mercedes Benz of Natick. Scott was great to work with and was very attentive to what I needed. When I picked up the car, it d More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid, Scott Masterson
May 16, 2022 -

Mercedes-Benz of Sudbury responded

Hi Don, thank you for sharing your review! We're so happy that Scott provided you with an excellent purchase! See you next time at Mercedes-Benz of Natick!

May 09, 2022

Great service. Brian Breidegam was my Service Rep and he listened politely to my concerns. And he “went to bat” for me on a warranty issue. Thanks, Brian, and Natic More

by Tomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Mercedes-Benz of Sudbury responded

Hi Tomm, thank you for sharing your experience working with Brian at Mercedes-Benz of Natick! We're happy that he was able to get you back on the road safely!

May 09, 2022

Good follow up from Frederick. Very pleasant and attentive staff. And free water all. Very happy. More

by Jmb
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your feedback! We're so happy that Frederick provided you with an awesome appointment! See you next time at Mercedes-Benz of Natick!

May 07, 2022

Excellent and timely service. The stuff is very courteous and accommodating. Service was scheduled in short notice. More

by Marakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas, Abdul Khalid
May 09, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the excellent feedback about your recent visit here at Mercedes-Benz of Natick! We hope we have the opportunity to serve you again in the future!

...
41
...