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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
868 Reviews

868 Reviews of Mercedes-Benz of Sudbury - Service Center

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June 03, 2022

Excellent service department. Fred is very knowledgeable and professional and ready to help. Always a great experience. More

by qponsdirect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Mercedes-Benz of Sudbury responded

Fred and the team are glad your experience at Mercedes-Benz of Natick was up to our five-star standards! Thank you for taking the time to leave us your review!

June 01, 2022

The salesperson at this dealer named Vito, took the time going over all possibilities to get another lease or buy my leased car More

by Kimsonchemical
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito
Jun 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We are happy to hear that Vito could offer his help, and we hope to see you here at Mercedes-Benz of Natick for all of your future car needs.

May 29, 2022

Scott is excellent. He is prompt and considerate as well as knowledgeable and practical. Highly recommend. More

by Valdett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 31, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We're happy to hear that Scott could help assist you during your time here. We hope to see you again. -Mercedes-Benz of Natick

May 28, 2022

I love this Mercedes dealership. From the drive up, to the friendly and personalized treatment of the service representative, to the ease of obtaining a courtesy vehicle, the custom More

by Docrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jun 01, 2022 -

Mercedes-Benz of Sudbury responded

It's wonderful to hear that you have great experiences during your visit to Mercedes-Benz of Natick! Thank you for trusting us to provide the best care possible to you and your vehicle!

May 26, 2022

After buying a used SL 550 elsewhere, I took it in for a minor cosmetic repair. These guys are awesome. Competent, professional, organized. They ordered the spare part, booked the service appointment 5 d More

by Jennifer H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for giving us the opportunity to serve you, Jennifer! We appreciate the positive feedback and look forward to seeing you again next time. Take care! - The Mercedes-Benz of Natick Team

May 25, 2022

Brian was fantastic! Extremely helpful and went out of his way to help!! Can’t thank him enough!! More

by justinewhooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
May 26, 2022 -

Mercedes-Benz of Sudbury responded

We're so happy to hear Brian provided you with such wonderful service! Thank you for visiting us here at Mercedes-Benz of Natick and please don't hesitate to reach out if we can be of assistance again in the future!

May 23, 2022

My recent visit to Mercedes-Benz of natick for my cars yearly service was excellent and completed in a timely manner! Thank you Scott! More

by Nam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 23, 2022 -

Mercedes-Benz of Sudbury responded

We're so happy to hear this! Thanks for trusting Scott & the Mercedes-Benz of Natick team with the care of your vehicle. We look forward to seeing you next time!

May 21, 2022

One best Mercedes’ dealers around if not THE best. Everyone is super friendly and my advisor Scott was the best. I appreciate the quick in and out in particular. The work done is also flawless due t More

by Kjalalzadeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
May 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you so much for leaving Scott with your kind words and five-star rating! We look forward to assisting you again next time at Mercedes-Benz of Natick!

May 20, 2022

Scott Masterson is the consummate professional - courteous and helpful. Service is timely and efficient. I have been a customer for 8 years and have been treated well. More

by dazes_squalid.07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 24, 2022 -

Mercedes-Benz of Sudbury responded

Scott and the team are thrilled to hear that your visit was a five-star experience! Thank you for being a loyal Mercedes-Benz of Natick customer!

May 19, 2022

Had a safety recall for my 580s. Luis did a great job in getting me scheduled quickly and the service was done very well without delay. Luis and the team at MB Natick did a great job More

by mazzarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick! We're so happy that Luis and our team provided you with excellent service! We look forward to seeing you as a return customer!

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