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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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June 13, 2022

Mercedes Benz Of Natick is a great dealership to work with with their sales and service team I can’t say enough about them More

by rnewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas
Jun 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We hope to see you back here at Mercedes-Benz of Natick.

June 09, 2022

Professional. Wee-managed, very well-trained staff of sales people as well as a service department that excels at rapid response times. More

by Jeri.asher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Jun 09, 2022 -

Mercedes-Benz of Sudbury responded

Thank you so much for rating the Mercedes-Benz of Natick team five stars, Jeri! We look forward to providing the same quality care next time!

June 06, 2022

scott materson was excellent. he listened to all my concerns and took care of all of them. i was very pleased... More

by asginsberg7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jun 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the positive review! We appreciate the kind words and are happy to hear that Scott could help assist you during your visit. We hope to see you here at Mercedes-Benz of Natick for all of your future automotive needs.

June 05, 2022

Foreign Motors West is terrific! I've been a customer for 12 years. Abdul was knowledgeable, professional and very helpful yesterday! More

by pauljmeaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Jun 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for providing us with this five-star review, Paul! We appreciate the continued loyalty and are happy to hear that Abdul could assist you during your service appointment with us. We hope to see you here at Mercedes-Benz of Natick for many more years to come!

June 03, 2022

Excellent service department. Fred is very knowledgeable and professional and ready to help. Always a great experience. More

by qponsdirect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Mercedes-Benz of Sudbury responded

Fred and the team are glad your experience at Mercedes-Benz of Natick was up to our five-star standards! Thank you for taking the time to leave us your review!

June 01, 2022

The salesperson at this dealer named Vito, took the time going over all possibilities to get another lease or buy my leased car More

by Kimsonchemical
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito, Kolls Oloko
Jun 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We are happy to hear that Vito could offer his help, and we hope to see you here at Mercedes-Benz of Natick for all of your future car needs.

May 29, 2022

Scott is excellent. He is prompt and considerate as well as knowledgeable and practical. Highly recommend. More

by Valdett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 31, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five stars! We're happy to hear that Scott could help assist you during your time here. We hope to see you again. -Mercedes-Benz of Natick

May 28, 2022

I love this Mercedes dealership. From the drive up, to the friendly and personalized treatment of the service representative, to the ease of obtaining a courtesy vehicle, the custom More

by Docrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jun 01, 2022 -

Mercedes-Benz of Sudbury responded

It's wonderful to hear that you have great experiences during your visit to Mercedes-Benz of Natick! Thank you for trusting us to provide the best care possible to you and your vehicle!

May 26, 2022

After buying a used SL 550 elsewhere, I took it in for a minor cosmetic repair. These guys are awesome. Competent, professional, organized. They ordered the spare part, booked the service appointment 5 d More

by Jennifer H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
May 27, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for giving us the opportunity to serve you, Jennifer! We appreciate the positive feedback and look forward to seeing you again next time. Take care! - The Mercedes-Benz of Natick Team

May 25, 2022

Brian was fantastic! Extremely helpful and went out of his way to help!! Can’t thank him enough!! More

by justinewhooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
May 26, 2022 -

Mercedes-Benz of Sudbury responded

We're so happy to hear Brian provided you with such wonderful service! Thank you for visiting us here at Mercedes-Benz of Natick and please don't hesitate to reach out if we can be of assistance again in the future!

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