Mercedes-Benz of Sudbury - Service Center

The adviser is very friendly and professional, service done on time, everything are great, thank you and will recommend to my friends done on time, everything are great, thank you and will recommend to my friends More

I arrived, was expected, a loaner car was ready. Scott was welcoming, agreeable and had all the arrangements made. I picked up the car and it was inspected, washed and serviced. I had no problem. Ea Scott was welcoming, agreeable and had all the arrangements made. I picked up the car and it was inspected, washed and serviced. I had no problem. Easy as pie. More

Professional and consistently good service department. This time around Scott was my service coordinator and was excellent. Kept me informed, knew the ins and outs of my service, was unfailingly pleasant. This time around Scott was my service coordinator and was excellent. Kept me informed, knew the ins and outs of my service, was unfailingly pleasant. More

Amazing Service! Scott was great and offered the best options for servicing my car to get me ready for my road trip! Scott was great and offered the best options for servicing my car to get me ready for my road trip! More

Great service… took exactly the 2 hours he quoted was very professional … will use for future service very professional … will use for future service More

This service visit was for the scheduled maintenance B, sticky parking break release and state inspection. Requested services were done to my satisfaction except the cost of service. Oil leak was found and sticky parking break release and state inspection. Requested services were done to my satisfaction except the cost of service. Oil leak was found and reported to me, but it was conveyed as not urgent therefore postponed for future visit (too much money for one visit). The parking break pedal assembly was apparently not in stock, therefore I had to leave for one more day. Could they have known stock status and communicated earlier before I had to ask? This vehicles is 2016 E400 model with just 26800 miles and only cruised and driven leisurely, but the parking break pedal has to be replaced and the oil leaks already? I understand any machine can break down at any time, but what about the Mercedes quality the manufacturer is advertising all the time? I am very much disappointed with the Mercedes quality and reliability. I like this dealership for both sales and services. I have purchased two Mercedes cars and serviced here, but I get sticker shocks almost every time I visit for services once the warranty expires. I am not sure what anyone can do about that as long as services get done at the dealership. More

Mercedes Benz Of Natick is a great dealership to work with with their sales and service team I can’t say enough about them with with their sales and service team I can’t say enough about them More

Professional. Wee-managed, very well-trained staff of sales people as well as a service department that excels at rapid response times. Wee-managed, very well-trained staff of sales people as well as a service department that excels at rapid response times. More

scott materson was excellent. he listened to all my concerns and took care of all of them. i was very pleased... he listened to all my concerns and took care of all of them. i was very pleased... More

Foreign Motors West is terrific! I've been a customer for 12 years. Abdul was knowledgeable, professional and very helpful yesterday! I've been a customer for 12 years. Abdul was knowledgeable, professional and very helpful yesterday! More