Mercedes-Benz of Sudbury - Service Center

I came in to get a lesson on all the new features and functions in my CLS 450. Jonny spent a lot of time teaching me how to really get the most out of my vehicle. Johnny is very knowledgeable, courteous functions in my CLS 450. Jonny spent a lot of time teaching me how to really get the most out of my vehicle. Johnny is very knowledgeable, courteous and professional, and I would recommend him to anyone who needs to refresh their knowledge of their car. More

Quick service by Brian and MB Natick had me back on the road in minutes road in minutes More

A “time for an oil change” service today and much more! Keeping my car serviced by the book is important and Natick Mercedes does it best. In and out of there in very reasonable time, washed and vacuumed Keeping my car serviced by the book is important and Natick Mercedes does it best. In and out of there in very reasonable time, washed and vacuumed and running and looking like new. Brian B in service was most attentive and helpful- thanks Mercedes of Natick! More

Brian helped me with my run flat tire that had a nail in it. I was able to drop my car off on Tuesday to have it looked at on Wednesday, Scott helped me with the warranty and paperwork and my car was ready it. I was able to drop my car off on Tuesday to have it looked at on Wednesday, Scott helped me with the warranty and paperwork and my car was ready to go Wednesday afternoon. I wasn’t going to be able to pick it up until almost closing so Service left my keys with sales so I’d be able to retrieve it. Sharon at the front was as pleasant and sweet as could be. Overall great experience. More

Great job on my car and very friendly staff. Thank you for washing my tires too! Thank you for washing my tires too! More

Best work I ever had. No complaints. Pure excellence every time I got to natick Mercedes Benz No complaints. Pure excellence every time I got to natick Mercedes Benz More

Always a pleasure to work with the team at MBN. Scott Masterson is not only a true professional who takes extra time and care of my vehicle, but he has also become a friend. Well done! Scott Masterson is not only a true professional who takes extra time and care of my vehicle, but he has also become a friend. Well done! More

I picked up my new car March 26 and 5 months later the service is every bit as excellent. Charles Scrymgeour continues to impress with his personal service - phone calls AND LESSONS when I drop in to have service is every bit as excellent. Charles Scrymgeour continues to impress with his personal service - phone calls AND LESSONS when I drop in to have air out in my tire! He is so generous. I am considering buying a second Mercedes for my wife. Greg in service went above and beyond and offered to wash my car after caring for the tire. I love this dealership. Today’s visit made me fill stronger than ever that I made the right move choosing to work with Herb Chambers Mercedes in Natick. Charles and Greg, thank you for your consummate professionalism. More

The service is outstanding. Scott in particular is the best! I highly recommend them if you need service Scott in particular is the best! I highly recommend them if you need service More

Fred Romsey is an amazing service rep. He always gets my car fixed in a timely manner. He gets me a loner if needed snd is polite and efficient. He always gets my car fixed in a timely manner. He gets me a loner if needed snd is polite and efficient. More