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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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October 17, 2022

Always have great experience when bring my car for service. Scott is the best! Always helpful and very knowledgeable. Highly recommend this car service!! More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 19, 2022 -

Mercedes-Benz of Sudbury responded

We agree that Scott is the best and we're so happy that you enjoy working with him! We hope that you continue to visit us for all your automotive needs! Thank you so much! - Mercedes-Benz of Natick

October 16, 2022

Car was serviced and ready in no time. My service agent was nice and kept in touch . More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 18, 2022 -

Mercedes-Benz of Sudbury responded

Hi Debra, We're happy to hear that your service visit went well and appreciate you leaving your comments! Thank you for being a Mercedes-Benz of Natick customer!

October 15, 2022

I am happy with the service provided by your technician; they even cleaned my vehicle after the work! More

by Raj
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 17, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your review! We're so happy that we earned your 5-stars! We look forward to seeing you next time at the Mercedes-Benz of Natick!

October 14, 2022

Brian always puts the customer first and does all he can to meet their needs and make sure they are satisfied with the work completed. Thank you all at MB Natick More

by kevintroy5KTroy100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! Brian & the team are grateful for your support and look forward to your next visit!

October 12, 2022

Easy to book, excellent communication, convenient location, love having a loaner car. Professional staff from drop off to pick up. More

by kwnicksa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laila , Luis Aguasvivas, Abdul Khalid
Oct 13, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for leaving our team your kind five-star review! We look forward to assisting you again next time! - Mercedes-Benz of Natick

October 11, 2022

When ever I call about my car, they put me in touch with my service coordinator, Scott immediately he gets me an appointment with a loaner car. From the the first person I meet, when I get to the dealship More

by Barbaratully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The fellows who greet you, the fellow helping you with your car loaner, the fellows who give you a ride home, Scott Masterson
Oct 11, 2022 -

Mercedes-Benz of Sudbury responded

We're glad that Scott can help you take care of your automotive concerns in a timely fashion! Thank you for being a loyal Mercedes-Benz of Natick customer!

October 09, 2022

Scott was wonderful . He kept me updated during the service ! He was professional, and knowledgeable, prompt, kind and courteous! I will be back again😀 More

by Catherineporcello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your review, Catherine! We're so happy that Scott earned your 5-stars! -Mercedes-Benz of Natick

October 09, 2022

Great help very attentive to our needs. Worked with our schedule to get things set up. More

by Mancusoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 10, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your 5-stars! We're so happy that we were able to work with your schedule during your recent visit1 -Mercedes-Benz of Natick

October 09, 2022

People, representatives and technicians at this dealership are very knowledgeable and very nice. Every time they everything to take care of my car and my need. They are very respectful and consider More

by mehranaa@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Garabedian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Oct 11, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with the care of your vehicle! We appreciate the wonderful feedback about our team and look forward to seeing you at your next visit. Take care!

October 07, 2022

Scott made my maintenance service experience easy and was very thorough and professional. My car was ready to pick up in a timely manner. More

by lynwyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Oct 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your 5-stars! We appreciate your business and look forward to seeing you next time at Mercedes-Benz of Natick!

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