Mercedes-Benz of Sudbury - Service Center

Great Service. Urgent visit for a tire issue. Brian was great in keeping me informed and working with me to get this done on short notice. Urgent visit for a tire issue. Brian was great in keeping me informed and working with me to get this done on short notice. More

Mercedes-Benz of Natick makes it easy to schedule an appointment, easy to drop off the car, comfortable waiting area where I was able to plug in my laptop and work remotely. Great service people who kee appointment, easy to drop off the car, comfortable waiting area where I was able to plug in my laptop and work remotely. Great service people who keep you up-to-date on your cars progress and follow up for questions. More

The Best! Mercedes Benz of Natick is absolutely fantastic! I appreciate the great work service did to my car and the kindness that came with it! Thank you Mercedes Benz of Natick is absolutely fantastic! I appreciate the great work service did to my car and the kindness that came with it! Thank you so much! More

The people working in the service department don’t up to a Mercedes standard, you look like you walk into a Toyota dealership that kind of service. The adviser was lack of communication. a Mercedes standard, you look like you walk into a Toyota dealership that kind of service. The adviser was lack of communication. More

Excellent service. Good customer support,kept me informed of the process. Will continue to do business there. Good customer support,kept me informed of the process. Will continue to do business there. More

Very responsive and helpful . Went out of his way to get the job done while I waited Went out of his way to get the job done while I waited More

The Service Department at Mercedes Benz of Natick is very friendly and very efficient. Their personnel does everything they can to make sure the customer is understood and provided with appropriate service. friendly and very efficient. Their personnel does everything they can to make sure the customer is understood and provided with appropriate service. My experience with Dan Kristoff was exceptional as he made sure my car’s work order was completed as speedily as possible. It Is nice to know that this dealership treats customers with such respect. More

Have used them for four successive cars over the decades. . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years the . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years they step up to make it right More

I really like show me the video what I need to repair. and no problem to pick up my car. and no problem to pick up my car. More

Daniel in services was awesome in taking care of my ever need and some, thank you need and some, thank you More