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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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January 29, 2023

excellent service. professional staff. great interpersonal skills very thorough Scott is excellent overall very happy More

by Doug and Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 30, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for your review! We're so happy that Scott earned your 5 stars! We look forward to seeing you next time at Mercedes-Benz of Natick, Doug, and Carol!

January 24, 2023

Scott is an excellent service advisor. Very thorough, great interpersonal skills, knows his stuff and gets things right the first time. I never leave there worried that things aren't goi More

by barryjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 25, 2023 -

Mercedes-Benz of Sudbury responded

We are so glad Scott could help make this a great service visit for you, Barry! Thank you for rating Mercedes-Benz of Natick five stars!

January 23, 2023

Great work . . amazing customer service .. all the staff soo kind and friendly.. we got there early and they took us , answered all of our questions More

by sport1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Jan 24, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! It was a pleasure having you visit us here at Mercedes-Benz of Natick and we look forward to serving you again in the future. Take care!

January 13, 2023

The maintenance team did a good job changing the oil in my car. They were very courteous. They also cleaned my car. We’ll done More

by Dimitrifam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Jan 13, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Mercedes-Benz of Natick! We appreciate the kind feedback and hope to see you again in the future!

January 12, 2023

I had a good experience bringing my car for Service. . the Service advisor was very helpful More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Mercedes-Benz of Sudbury responded

This is what we love to hear! Thank you for choosing Mercedes-Benz of Natick!

January 10, 2023

They were able to accommodate my tire problem with a same day appointment. It was fast, easy, and hassle free. Wonderful service. More

by pennyliumd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 11, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad we were able to assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Natick Team

January 08, 2023

My service was completed with great efficiency. Scott was very friendly and accommodating. Well done! More

by lsw1207
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 10, 2023 -

Mercedes-Benz of Sudbury responded

Thanks for visiting Mercedes-Benz of Natick! Scott & the team look forward to serving you again in the future. Take care!

January 06, 2023

Service department is the best! Honestly Scott is such a great guy - he knows me and my family and really takes care of me and the car. Really first class treatment all the way ar More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jan 09, 2023 -

Mercedes-Benz of Sudbury responded

We're so happy to read your review, Mark! It makes our day to know that Scott and our team have earned your confidence and we appreciate the kind words! We look forward to servicing your Mercedes-Benz car again! Thank you! - Mercedes-Benz of Natick

January 06, 2023

I purchased a 2011 Mercedes Wagon in August from this dealership and the entire experience was absolutely wonderful. The service you receive from Herb Chambers in Natick far out performs any other car d More

by deb.spitzley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tsamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas, Abdul Khalid, Scott Masterson
Jan 09, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your business, Deb! We're honored to receive your support and look forward to seeing you next time!

January 04, 2023

Brian went out of the way and helped getting the car fixed when I need it the most. He does his work in a very professional way, I highly recommend him. More

by ychen00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No more
Jan 06, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your vehicle! Brian & the team appreciate your positive feedback and look forward to serving you again in the future!

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