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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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February 16, 2023

Great service the best I have seen for a very long time! !! Accommodating on schedule and a wonderful job. I couldn’t be any happier. More

by Mojie.Fallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Mojie.Fallah responded

The best place to take your car to be fix or buy!

Feb 16, 2023 -

Mercedes-Benz of Sudbury responded

We're honored to receive your support! Thanks for the kind feedback and please don't hesitate to reach out the next time our Mercedes-Benz of Natick team can be of assistance!

Feb 16, 2023 -

Mojie.Fallah responded

You are very welcome. I absolutely meant every word by your dealership.

February 09, 2023

I brought my car in for annual maintenance and as always Fred Romsey took care of me quickly and professional. More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your vehicle! We're happy to hear Fred took great care of you during your visit and we hope to see you again next time!

February 08, 2023

Scott is super professional and just a great guy. Always very helpful. Creat great great. More

by D
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Danny Kaboub, Scott Masterson
Feb 08, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for leaving Scott and our team such a great five-star review! We look forward to assisting you again! - Mercedes-Benz of Natick

February 07, 2023

Easy to schedule, work done on time and completely. Service Advisor Scott M kept me updated at every step of the work. Waiting lounge for customers is always clean and pleasant. More

by Shopping.jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Silva, Scott Masterson
Feb 08, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! Scott & the team appreciate your kind feedback and look forward to seeing you again next time!

February 07, 2023

I love the service at this dealership. Everyone is courteous and efficient and they were very quick to complete the B service yesterday, which I very much appreciated. I would recommend More

by JoanCW1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 07, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for your review, Joan! We're so glad that Scott provided you with an excellent service experience! We look forward to seeing you at your next appointment! -Mercedes-Benz of Natick

February 07, 2023

Scott is the absolute best! He is always informative and keeps in touch to make sure everything goes smoothly. He always has a smile on his face and is very easy to work with. More

by chuether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 08, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for leaving Scott and Mercedes-Benz of Natick your five-star review! We look forward to seeing you again in the future!

February 07, 2023

Abdul is awesome. Listened attentively to all our needs and took great care of our car More

by samirhita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Feb 08, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're happy to hear Abdul took great care of you & your vehicle and we hope to see you again next time here at Mercedes-Benz of Natick!

February 04, 2023

Scott Masterson is exceptional. He always goes above and beyond my expectations of outstanding service. He is professional, personable, and consistently reliable. I am especially More

by Lisa_E_Class
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Feb 07, 2023 -

Mercedes-Benz of Sudbury responded

Lisa, thank you so much for the kind review! We're so glad Scott continues to earn your support and we can't wait to share this fantastic feedback with him. We appreciate you being a Mercedes-Benz of Natick customer and look forward to your next visit!

February 03, 2023

Brought my vehicle in for maintenance appointment and I was greeted cordially and professionally. Everything was explained clearly and the service was completed satisfactorily when promised. More

by alan.e.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas, Adam Shapiro
Feb 06, 2023 -

Mercedes-Benz of Sudbury responded

We appreciate the awesome review, Alan! Our team takes customer service seriously and we are so happy your visit was up to our five-star standards! We look forward to seeing you during your next appointment and thank you for being a Mercedes-Benz of Natick customer!

January 31, 2023

Very good service. Provided drop off. Completed work quickly and effectively. Vacuum cleaned the car. More

by latter-alibi0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Feb 01, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your kind review! -Mercedes-Benz of Natick

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