Mercedes-Benz of Sudbury - Service Center

Luis and the service team went above and beyond to help me when our car would not start. Then they diagnosed and offered a solution for a separate problem. Their service is top quality and they do it with me when our car would not start. Then they diagnosed and offered a solution for a separate problem. Their service is top quality and they do it with a positive “can do” attitude. I will definitely return to the Mercedes Dealership in Natick. More

Brian is always so accommodating to answer any questions I may have regarding my Mercedes, and making service appointments as well. Thank you Brian, Christine I may have regarding my Mercedes, and making service appointments as well. Thank you Brian, Christine More

Great service! They are up to date on all warranty My service manager was very helpful Abdul They are up to date on all warranty My service manager was very helpful Abdul More

Mercedes Benz of Natick understands and provides customer service and comfort to a point that I feel sure that the work done on our vehicle is of equally excellent standards service and comfort to a point that I feel sure that the work done on our vehicle is of equally excellent standards More

This dealership puts the client first. Loaner vehicle made it easy to get my repairs done without interrupting my schedule. Service personnel are great. Loaner vehicle made it easy to get my repairs done without interrupting my schedule. Service personnel are great. More

It went really well and everything was great. Would definitely come back again for another service. Would definitely come back again for another service. More

Scott Masterson is a professional, efficient and effective. Scott always makes sure I understand what was done and answers my questions about my car - even days after the service is complete. He has effective. Scott always makes sure I understand what was done and answers my questions about my car - even days after the service is complete. He has been helping me with service challenges for the past 2 years so this is not a one off. More

Clean, professional, and courteous. I love this dealership and would not go anywhere else! The best! I love this dealership and would not go anywhere else! The best! More

Benz would not start dead battery. 4 Tripple A were unable to start it. Roadside and Natick Benz to the rescue and got it going. After visit to Natick Benz it is running like new. Th 4 Tripple A were unable to start it. Roadside and Natick Benz to the rescue and got it going. After visit to Natick Benz it is running like new. Thank you, Catherine O'Dea. More

Fred R was my service rep and was extremely helpful. He had my loaner car ready when I arrived. The repair was completed on time, the whole experience was excellent! He had my loaner car ready when I arrived. The repair was completed on time, the whole experience was excellent! More