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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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March 15, 2023

Courteous, efficient, and exceptional professionals that i would happily recommend to a friend and go back to for my next car and service More

by Joe Coughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 16, 2023 -

Mercedes-Benz of Sudbury responded

We're honored to receive your support, Joe! Thanks so much for your business, from all of us here at Mercedes-Benz of Natick!

March 15, 2023

Great dealership. Very friendly and explained everything very clearly. I felt very comfortable at the dealership. As a woman dealing with car things I don’t have the b More

by Weather girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Mar 17, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind words! We're glad we could help you feel comfortable visiting us and we look forward to seeing you again! - Mercedes-Benz of Natick

March 13, 2023

Scott Masterson is always professional and helpful when I bring my car in for service. Scott stays in communication with me as the car goes through the service process. I trust Scott's recommendations and More

by jreuls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 13, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Scott at Mercedes-Benz of Natick! We look forward to seeing you next time!

March 11, 2023

Came in for service and had a great experience. Luis and Adam were helpful and my car was completed in a timely manner and was cleaned perfectly. Also saw Vito, my salesperson, and he was pleasant More

by alyssa.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas, Adam Shapiro
Mar 14, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your automotive needs, Alyssa! Luis, Adam, Vito & the rest of the team look forward to seeing you again next time!

March 10, 2023

Mercedes Benz of Natick is at a good location, the waiting area is clean the agent is very helpful . More

by kachinchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Mar 13, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the positive feedback! We appreciate your business and look forward to your next visit here at Mercedes-Benz of Natick!

March 10, 2023

they are perfect team, their service was excellent. Brain the person who sees me talked nicely to me More

by boasiako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind comments! Brian & the team appreciate your support and look forward to seeing you again next time here at Mercedes-Benz of Natick!

March 09, 2023

Mercedes bends of Natick Services department with Frederick did an excellent and very professional work. I have nothing but gratitude and appreciation. Thank you. Israel Yakovee More

by iyakovee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad Frederick and our team made your experience great, Israel! Thank you for being a Mercedes-Benz of Natick customer!

March 09, 2023

Very efficient process from dropping off my car, getting the loaner to receiving the feedback of my car’s conditions, picking up the car. Also I really like the complimentary car wash in the end! More

by Boyang
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 10, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with your vehicle! We appreciate you taking the time to review your experience and hope we have the opportunity to serve you again in the future. Take care!

March 08, 2023

Jonny was polite, professional and helpful. He respected my time and made himself available to me for any future assistance I might need. Jonny is am excellent representative for the dealership More

by sarahaschouler
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Mercedes-Benz of Sudbury responded

We're thrilled to hear this wonderful feedback and can't wait to share it with Jonny! Thanks for trusting Mercedes-Benz of Natick with your business. We look forward to serving you again in the future!

March 06, 2023

Very professional people and very fast friendly atmosphere they will come you with a smile More

by gamalsafain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 07, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback about our Mercedes-Benz of Natick team! We appreciate your support and look forward to seeing you again next time!

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