Mercedes-Benz of Sudbury - Service Center

Jonny did a outstanding service , he showed me so many things that I did not know about my car , I have my car since last year and he helped me with so many things that I even imagined that I could use it things that I did not know about my car , I have my car since last year and he helped me with so many things that I even imagined that I could use it. I’m very grateful to have met Jonny… He’s so smart and very kind. If I could give more than five stars I’d give him 10. Thank you so much for your great service today . More

Needed my Mercedes s550 checked out for check engine light, and loss of traction, at very short notice. Dan Kristoff in the service department was outstanding. Not only being able to accommodate my serv light, and loss of traction, at very short notice. Dan Kristoff in the service department was outstanding. Not only being able to accommodate my service request at short notice, but also in getting the issue resolved through insurance etc to get my car up and running with minimum down time. Courteous and professional and efficient. Outstanding service. More

Will not be working with them in the future. Abdul Khalid when I brought my car in he was rude and disrespectful when I asked about detailed information of the service they did on my car. Abdul Khalid when I brought my car in he was rude and disrespectful when I asked about detailed information of the service they did on my car. More

Jonny was very helpful! My experience was quick and concise, I received all the help I needed and more! My experience was quick and concise, I received all the help I needed and more! More

Buen servicio buen trato hacia las personas son los mejores sin duda exelente personal gracias mejores sin duda exelente personal gracias More

Accounting only accept promotion coupons printed, not mentioned orally in the front desk, which is anormal. mentioned orally in the front desk, which is anormal. More

I’m writing about Mr. johnny Pham, the help I received from him today was 10 stars. I felt as though I was talking with a family member or a concerned parent. It was a v johnny Pham, the help I received from him today was 10 stars. I felt as though I was talking with a family member or a concerned parent. It was a very difficult situation I was in and johnny guided me through out and at the end he still called and check up to make sure all was well. Another 10 stars .. thanks again More

Did a great job, Brian is the best. Really appreciate everything he did to give me my car back as soon as possible. Really appreciate everything he did to give me my car back as soon as possible. More

Fred Ramsey always takes good care of me…. his knowledge and input is always spot on! his knowledge and input is always spot on! More

I turned up with a problem with no appointment and was immediately called in and an advisor checked the vehicle and then they spoke with the manager who added me to the days list and by 5 pm Uber picked u immediately called in and an advisor checked the vehicle and then they spoke with the manager who added me to the days list and by 5 pm Uber picked up from home-car was ready and problem solved This is what going above and beyond for a client is all about. I have been with them for over 3 decades for this reason- They Care ! More