Mercedes-Benz of Sudbury - Service Center

Brian and all of the staff at Mercedes’ of Natick were great. Very helpful and a pleasure to deal with. great. Very helpful and a pleasure to deal with. More

Overall, stuffs in the dealer is very kind and helpful! Car Service is great. I will come back for sure. Car Service is great. I will come back for sure. More

It was a pleasure doing business with the whole team! From the moment I dropped off my car till I picked it up, it was a great experience! Thank you Luis and everyone involved on this service! From the moment I dropped off my car till I picked it up, it was a great experience! Thank you Luis and everyone involved on this service! More

Took my new vehicle (GLC 300) as it needed a software update and the rear left tail light was not shutting off. Abdul couldn’t have been nicer. They gave me a loaner (nice E350) which I had for 4 days update and the rear left tail light was not shutting off. Abdul couldn’t have been nicer. They gave me a loaner (nice E350) which I had for 4 days as they had to order a new tail light part and as was a Friday part would not arrive til Monday. I got my car back yesterday with the rear taillight fixed and a strong diagnosis of the tail light issue. Was a great service and I much appreciate the loaner vehicle. Would definitely recommend this dealership. More

Jonny was the best customer service person I’ve met in a long long time!!! Went above and beyond to assist me with my new vehicle Very happy with the service and his knowledge of Mercedes long long time!!! Went above and beyond to assist me with my new vehicle Very happy with the service and his knowledge of Mercedes More

An unexpected problem occurred with my car and I called the dealership and got an immediate appointment. The church in was excellent and I received great service from Luis. The problem appears to have been the dealership and got an immediate appointment. The church in was excellent and I received great service from Luis. The problem appears to have been corrected. Luis followed up through the entire process. More

An unexpected problem occurred with my car and I called the dealership and got an immediate appointment. The check in was smooth and the advisor Luis kept me updated every step of the way. The service was the dealership and got an immediate appointment. The check in was smooth and the advisor Luis kept me updated every step of the way. The service was excellent. More

Friendly atmosphere; courteous and knowledgeable staff; entire facility is very clean; the staff, and in particular Brian Breidegam is super nice and polite and takes the time to walk me through all the wo entire facility is very clean; the staff, and in particular Brian Breidegam is super nice and polite and takes the time to walk me through all the work done on my car in detail More

Friendly atmosphere; courteous and knowledgeable staff; entire facility is very clean; the staff, and in particular Brian Breidegam is super nice and polite and takes the time to walk me through all the wo entire facility is very clean; the staff, and in particular Brian Breidegam is super nice and polite and takes the time to walk me through all the work done on my car in detail More

Great service. Friendly. In and out relatively fast. Let me know options. Didn’t rush my questions. Friendly. In and out relatively fast. Let me know options. Didn’t rush my questions. More