Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sudbury
Sudbury, MA
2,866 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,866 reviews
November 01, 2024
Jonny was great, very detailed and knowledgeable about my new GLE, I have had different Mercedes cars over 20 years and I thought I knew the car, I learned a ton of features I never knew, thanks Jonny new GLE, I have had different Mercedes cars over 20 years and I thought I knew the car, I learned a ton of features I never knew, thanks Jonny More
by Robert F
November 01, 2024
Great experience! !! Johnny is so knowledgeable and helpful! I learned so much about my new car! Great sales experience with Steve Boston who got me the perfect car! !! Johnny is so knowledgeable and helpful! I learned so much about my new car! Great sales experience with Steve Boston who got me the perfect car! More
by Adriennecohen
October 31, 2024
Jonny’s lesson with my GLC300 today went perfect! For someone who needed proper guidance I was able to have him properly ensure that I was very satisfied and even though I came with a lot of confusio For someone who needed proper guidance I was able to have him properly ensure that I was very satisfied and even though I came with a lot of confusion I felt a bit more relieved and accomplished! More
by LMcGriff
Employees Worked With
October 31, 2024
I’ve been to the Natick one, it’s good but busy place to go go More
by ridoddk
Employees Worked With
October 25, 2024
Jonny was fantastic! , showing me everything that my new GLC has to offer. Explained everything in detail. He answered all my questions,was very patient and knowledgeable! , showing me everything that my new GLC has to offer. Explained everything in detail. He answered all my questions,was very patient and knowledgeable! Assured me he is just a phone call away with any questions anytime. More
by grdelrosso19
October 24, 2024
Maddie online bdc Vito sales Yatin finance Jonny product specialist Fahad GM The team was great. I can’t believe how good of an experience it was. I left my Tesla for the ANGEQE SUV. What a great product specialist Fahad GM The team was great. I can’t believe how good of an experience it was. I left my Tesla for the ANGEQE SUV. What a great choice I made. I used to be an AMG owner years ago and I’m glad to be back. Can’t explain how great of an experience it was thank you More
by kevinray
October 23, 2024
An excellent experience with the Sudbury dealership! My salesman, Franco Robledo, was great to work with. Gave me a great price on a trade-in and found just the vehicle I was looking for. No high pressu My salesman, Franco Robledo, was great to work with. Gave me a great price on a trade-in and found just the vehicle I was looking for. No high pressure! It was a totally seamless transaction. The new showroom is amazing and the service dept. is so impressive! I'm really going to enjoy the relationship with Herb Chambers Sudbury going forward. A class act and 5-star! More
by Denise A
Employees Worked With
October 23, 2024
Just recently purchased my second Mercedes. This was my first experience with Herb Chambers Sudbury and I couldn't be happier. A great experience from the moment you walk in the front door. Wha This was my first experience with Herb Chambers Sudbury and I couldn't be happier. A great experience from the moment you walk in the front door. What stood out for me was the respect I received as an older woman purchasing a luxury vehicle on her own. Kolls Oloko in the Finance Dept directed all finance questions to me, not my husband, which meant a lot to me. He accepted a personal check with no hesitation. He made the purchase process seamless. From the lovely woman at the Front Desk to the Manager, I am treated with respect as a Mercedes owner and not invisible as an older woman. A beautiful showroom! More
by Denise A
October 23, 2024
Lilo was very helpful and made the whole experience easy in servicing my car. I would take my car anywhere else and want to deal with anyone else. The technician did a fantastic job and you can see that the in servicing my car. I would take my car anywhere else and want to deal with anyone else. The technician did a fantastic job and you can see that the best care was given. More
by Prisciladias
Employees Worked With
October 23, 2024
Howard Rosenberg was very helpful in obtaining answers to my questions and addressing my concerns before the purchase. He was very responsive and made my transaction stress free and an enjoyable experience. my questions and addressing my concerns before the purchase. He was very responsive and made my transaction stress free and an enjoyable experience. I would highly recommend working with him on any purchase from Mercedes of Sudbury. More
by alfasct
Employees Worked With
