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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,868 reviews

January 02, 2024

Johnny was thoroughly articulate, and helpful, professional, and patient, team member..Excellent asset to customers. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Lee, we're delighted to know that Johnny provided you with such a positive experience at Mercedes-Benz of Natick. We appreciate your feedback and look forward to serving you again in the future!

January 02, 2024

Working with Jonny this was a truly a gold medal experience. Best I have ever I have had. Best teacher best car delivery. Sharon wasgreat Francisco was terrific. Danny the sales manager was great. More

by mbeer
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to know that our team at Mercedes-Benz of Natick, especially Jonny, Sharon, Francisco, and Danny provided you with a top-notch experience. We appreciate your kind words! Safe travels!

December 30, 2023

The service team at MB Natick are a premium service provider. They are an Important part of my Mercedes ownership experience. When I need them they make things happen. More

by Dean
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Dean, we're delighted to know that our service team at Mercedes-Benz of Natick has been an integral part of your ownership experience. We'll always be here when you need us!

December 30, 2023

Jonny is very helpful and professional. He helped me set up the Mercedes me account and explained all the features of this app. He even shared with me tips about features of iPhone. I reall More

by Jessie Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Jessie, it's great to know that Jonny was able to assist you with setting up your Mercedes me account and explaining its features. We're glad his services met your expectations at Mercedes-Benz of Natick!

December 30, 2023

I explained to Charles what I was looking for in a car and he listened to me. I wanted something with easy to get in to and out of, no road noise, smooth ride, and some performance to get on the highway More

by cpadmay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Hi Don! We're delighted to know that Charles was able to assist you in finding the perfect GLE 450! It's great that he listened and understood your needs, resulting in a car you love. Even though your purchase wasn't directly from us at Mercedes-Benz of Natick, we appreciate this wonderful feedback about our team member. Safe travels with your ride!

December 30, 2023

Charles is pretty professional with us. He had answered most of our questions and concerns. More

by JZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Hi JZ! Thank you for leaving us this five-star review and kind words about Charles from our sales team at Mercedes-Benz of Natick! We'll see you next time!

December 30, 2023

We have a awesome experience with Franco, Yatin and Jonny and Viktoria!This is our second purchase Mercedes and we will definitely come back again for the next Mercedes! More

by Tostes cleaning inc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahad Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viktoria
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Hi Tostes! We're so glad to know that Franco, Yatin, Jonny, and Viktoria made your second Mercedes purchase a great one at Mercedes-Benz of Natick! We look forward to seeing you again for the next one. Safe travels in your new car!

December 29, 2023

I recently had the pleasure of dealing with Jay at Mercedes Benz of Natick, and I am thrilled to share my outstanding experience. From the moment I walked in, Jay's professionalism and expertise shone More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Hi Jason! It's fantastic to know that Jay provided you with such an exceptional experience at Mercedes-Benz of Natick. We're glad his professionalism and expertise made your visit seamless and enjoyable. Thanks for the recommendation!

December 29, 2023

Fred Romsey is an outstanding service rep. There is excellent attention to detail and he is very responsive. More

by Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Hi Stanley! We're glad to know that Fred provided you with such detailed and responsive service at Mercedes-Benz of Natick. Thanks for the shout-out!

December 29, 2023

Excellent service. The sales team were very nice and informative. Sara who was assigned to us answered all of our questions and really helped us find the perfect car fo More

by Mot Van Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara
Jan 03, 2024 -

Mercedes-Benz of Sudbury responded

Hi Mot! It's great to know that Sara and our team at Mercedes-Benz of Natick were able to provide you with the excellent service we strive for. We're glad she could help answer all your questions and find the perfect car for you!

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