Mercedes-Benz of Sudbury

Mercedes-Benz of Natick has consistently exceeded our company's expectations over the years! We attribute much of our positive experience with the dealership to Charles Scrymgeour in the sales department company's expectations over the years! We attribute much of our positive experience with the dealership to Charles Scrymgeour in the sales department. The unwavering trustworthiness, customer-focused approach, and impressive negotiation skills this man possesses have not only secured our repeat business but also cultivated a friendship with our company. As a loyal customer, we can confidently attest to the dealership's commitment to excellence. We strongly recommend Mercedes-Benz of Natick, especially with Charles at the helm, to anyone in search of a superior vehicle purchasing experience. The dedication to customer satisfaction exhibited ensures a long-lasting and rewarding relationship for both parties involved! More

I have been buying and leasing cars from them for 25 years. They’ve a Ways been professional and easy to deal with. There service is outstanding. years. They’ve a Ways been professional and easy to deal with. There service is outstanding. More

Fred is exceptionally helpful. Explains what repairs are done needed on car if any while undergoing maintenance. Explains what repairs are done needed on car if any while undergoing maintenance. More

The service is great. Fred seemed to really care and I appreciated the follow up Fred seemed to really care and I appreciated the follow up More

Thanks to Mr. Vito Argote and his team. He was very helpful in choosing a new vehicle. It was a very professional service. I am very satisfied. Vito Argote and his team. He was very helpful in choosing a new vehicle. It was a very professional service. I am very satisfied. More

It used to be friendly and customer oriented. That got lost during the last two years. I have been a customer since 1999 and, it seems, it means nothing. I already got my wife a car from another That got lost during the last two years. I have been a customer since 1999 and, it seems, it means nothing. I already got my wife a car from another dealership. When my lease will end later on this year I’ll be going there too. Generally, the current management team is busy managing their job security. They could care less for their customers. Too bad. More

Working with Veto was a great experience. He made the process entertaining and extremely easy. He made the process entertaining and extremely easy. More

Very pleasant and easy experience! Vito Argote is a super star. Easy negotiation, no pressure, courteous, pleasant and respect ful! Vito Argote is a super star. Easy negotiation, no pressure, courteous, pleasant and respect ful! More

Had a really good service experience at MB of Natick. Both service manager and service advisor were outstanding. -Jason W Both service manager and service advisor were outstanding. -Jason W More

The staff at this dealership could not have been more helpful or professional, with a special shout out to Brian, who fit me in for a service to repair and replace a part that was malfunctioning on my ga helpful or professional, with a special shout out to Brian, who fit me in for a service to repair and replace a part that was malfunctioning on my gas cap door. I had come to the dealership to have my tire pressure gauge readjusted and mentioned this issue. The staff jumped into action to assure that this could be fixed in the same visit. Brian also made a trip to the parts department to personally locate the part. I felt like they all jumped through hoops for me. The service also took place in less than 1 hour. And they washed and vacuumed my car! More