Mercedes-Benz of Sudbury

Drew G has been a pleasure to work with. He is very knowledgeable and answered all of my questions. Will be returning back to see Drew. He is very knowledgeable and answered all of my questions. Will be returning back to see Drew. More

I brought my car in for maintenance. The customer service was outstanding and the work performed on the car was exceptional. The service manager was especially knowledgeable, profession The customer service was outstanding and the work performed on the car was exceptional. The service manager was especially knowledgeable, professional and friendly. More

Our sales associate Jonny was very knowledgeable, considerate, and efficient. He thoroughly understood the new technology and was very patient explaining it to us. It was a pleasure doing business wi considerate, and efficient. He thoroughly understood the new technology and was very patient explaining it to us. It was a pleasure doing business with him. More

This was the fastest and easiest car purchase I have ever experienced. Dakota was very knowledgeable about the car I was buying". experienced. Dakota was very knowledgeable about the car I was buying". More

I cannot express enough gratitude for the exceptional service provided by Vito during our car buying process. From start to finish, he exemplified professionalism, integrity, and a genuine commitment to service provided by Vito during our car buying process. From start to finish, he exemplified professionalism, integrity, and a genuine commitment to customer satisfaction. What stood out the most was his willingness to go above and beyond. Vito meticulously guided us through the entire process, addressing every concern with patience and expertise. He demonstrated an unparalleled level of transparency, ensuring we felt fully informed and confident in our decision. Overall, I cannot recommend Vito highly enough. He not only met but exceeded our expectations, setting a standard of excellence that is rare to find in the automotive industry. If you're looking for a trustworthy, reliable, and dedicated professional to assist you with your car sale, look no further than Vito. He is simply exceptional. More

Jonny was great—spent lots of time with me. I know more about this car then the last several I purchased. I know more about this car then the last several I purchased. More

I have used Mercedes Benz of Natick, MA for service, new brakes/rotors and for flats and other issues for many years now. The work of the service technicians here is excellent- their work will not let you brakes/rotors and for flats and other issues for many years now. The work of the service technicians here is excellent- their work will not let you down, unlike some other places I have tried. The service advisors and their manager are very knowledgeable and easy to work with. They care about establishing a good relationship with their customers, and this alone is a great reason to take your car here for service. The fact that they will fix it well is the cherry on top. I plan on returning the next time I need a repair or service as this is truly a great service department. More

Jay's service is outstanding—professional, patient, modest, enthusiastic, punctual, and thoughtful. He comes highly recommended for all your purchasing needs at Mercedes-Benz of Natick. modest, enthusiastic, punctual, and thoughtful. He comes highly recommended for all your purchasing needs at Mercedes-Benz of Natick. More

Excellent communication & service , quality repairs. Appreciate that they also wash the car after each service. Appreciate that they also wash the car after each service. More

The Herb Chambers Natick MB dealership just keeps getting better. They do great work and assisted in repairing a warranty item and the C300 is driving great. Brian Breidegam, the service advisor, is knowledg better. They do great work and assisted in repairing a warranty item and the C300 is driving great. Brian Breidegam, the service advisor, is knowledgeable, helpful and responsive. He’s a pleasure to work with. More