Mercedes-Benz of Sudbury

My husband and I had a wonderful experience working with Spencer Odems. We arrived at Mercedes-Benz after visiting four other dealerships. Immediately, as we were greeted by Spencer, we could feel the diffe Spencer Odems. We arrived at Mercedes-Benz after visiting four other dealerships. Immediately, as we were greeted by Spencer, we could feel the difference in customer service and attention with Spencer at Mercedes-Benz. Spencer took extreme interest in determining our needs in terms of car capacity, driving patterns, and price and quickly came up with an attractive package. We were able to make a decision in approximately 20 minutes based on the trust formed between Spencer and us. I would definitely recommend Spencer Odems at Mercedes-Benz! Thank you, Spencer! More

Spencer was fabulous to work with. He took the time to get to know us in order to help us find the car best suited for our needs and budget. He was very knowledgable of the product, provided us with detai get to know us in order to help us find the car best suited for our needs and budget. He was very knowledgable of the product, provided us with detailed information and went over and beyond to make sure our first mercedes purchase was memorable. More

I could not be more pleased with the sales experience and service that I have received from my Sales Consultant Chandran and Ian who is the Sales Manager. It was a months long process for me to shop around, service that I have received from my Sales Consultant Chandran and Ian who is the Sales Manager. It was a months long process for me to shop around, test drive various vehicles (Lexus/BMW) and make a decision to purchase my first Mercedes Benz. I picked up my new GLK350 yesterday and it was a fun exciting day. I must say that I am a huge car buff and I have been buying new cars for 35+ years. For the first time ever....I finally met a sales consultant (Chandran) who knows more about the car I am shopping for than I do. It has always been the other way around. Ian and Chandran could not have been more personable, knowledeable and professional. My buying experience was memorable and seamless. More

Chris was very nice to deal with and made sure my experience was very positive. I would recommend Chris to everyone. Job well done with entire experience. experience was very positive. I would recommend Chris to everyone. Job well done with entire experience. More

My experience with Chandran at Mercedez-Benz of Natick was wonderful. Chandran was very helpful in dealing with my new purchase of a 2013 G63. I'm in love with this vehicle and Chandran helped to facilita was wonderful. Chandran was very helpful in dealing with my new purchase of a 2013 G63. I'm in love with this vehicle and Chandran helped to facilitate the process by taking care of everything and constantly updating me via e-mail and phone. Chandran listened to my needs and delivered exactly what I wanted, I will be recommending his excellent sales service to all of my friends and family. More

We had a positive experience buying our car from Herb Chambers of Natick. Josh was helpful, patient and understanding no matter how many questions we kept asking him prior to making a decision. He kept Chambers of Natick. Josh was helpful, patient and understanding no matter how many questions we kept asking him prior to making a decision. He kept in touch with us by phone until he had the right car that met our needs. Josh, thank you for all your help. Also, Bernando in financing was very helpful, and was very clear explaining the whole process of financing the car. The Sales manager, John Pirotte was very pleasant, easy to talk to and has a great sense of humor! I would recommend Herb Chambers of Natick to my friends. More

Chandran is a most excellent salesperson; he listened to my needs and delivered exactly what I wanted. He took care of everything and kept me updated by e-mail and phone. I have purchased 20 automobiles thu my needs and delivered exactly what I wanted. He took care of everything and kept me updated by e-mail and phone. I have purchased 20 automobiles thus far in life and I have never had such professional service. I will highly recommend Chandran to all my friends. More

My wife and I want to thank Chris Essor and Zine Bentoudja for their guidance with the purchase of our E350 4Matic Mercedes-Benz. We are thrilled with the car and are most delighted with the Herb Bentoudja for their guidance with the purchase of our E350 4Matic Mercedes-Benz. We are thrilled with the car and are most delighted with the Herb Chambers of Natick dealership. When I first arrived, Lou Forti introduced me to Chris and we quickly got down to business. After previously reviewing the different models on the Herb Chambers Web site, Chris directed me to the E350 model that I was interested in. After looking at the car, we had the deal done within 15 minutes. Chris is most knowledgeable and a consummate professional! No pressure, just a great experience being introduced to my first Mercedes-Benz. Zine Bentoudja provided the financial guidance on the warranty and maintenance aspects that was important with our purchase. He was extremely patient with our questions and we are most happy with our final selections. We are confident about being very happy Mercedes-Benz owners for years to come! Being a multi-vehicle family, we will be back to Herb Chambers for our next car. Thanks again! Steve More

I just picked up my new E 350 wagon and couldn't have had a better sales experience. Chris Essor made the whole process easy and enjoyable. Chris went out of his way to accommodate our needs and wen have had a better sales experience. Chris Essor made the whole process easy and enjoyable. Chris went out of his way to accommodate our needs and went above and beyond to ensure that our experience with Mercedes Benz of Natick was a positive one. Having worked in customer service for many years and have owned my own small business for 10 years, my expectations for service are very high. Chris, with his knowledge of the product, his professionalism, and his easy going eager to please nature, made our shopping experience one we will share with others. We will definitely recommend Chris, and the dealership. More

I initially worked with Ed via the internet to secure prcing on the vehicle I was interested in. Upon my initial visit to the dealership, I met with Chandran. I was not very excited about going through t prcing on the vehicle I was interested in. Upon my initial visit to the dealership, I met with Chandran. I was not very excited about going through the process of purchasinbg a new car and to be fair, I didn't exhibit the greatest attitude. Chandran was very warm, welcoming, and very focised on providing me with great customer service and care despite my poor attitude! His level of service and commitment to deatil surpassed my expectations. He is incredibly accomodating and did everything he could to make the whole experience pleasurable, easy, and virtually painless. He oversaw everything that needed to get done and was very thorough. We were incredibly well taken care of and the level of service he provided was just fantastic. Chandran is a very valuable asset to the team in Natick and I would highly recomend him to others when purchasing a new vehicle. More