Mercedes-Benz of Sudbury

We started out using the internet to loacte dealers in the area who might have Bluetec ML350s and zeroed in on this dealership in Natick. The Business development person, Edward Naczi, was quick to respon the area who might have Bluetec ML350s and zeroed in on this dealership in Natick. The Business development person, Edward Naczi, was quick to respond to my online request and very straightforward to deal with on the phone. The salesperson, John Angelo, was a real delight. John was very courteous, honest and helpful in closing the deal itself and securing the vehicle from another dealership. The process was smooth and very comfortable for both myself and my wife. The dealership is clean and efficient - the entire experience was excellent. Thank you. More

Everyone at this dealership is wonderful, and professional. However, Spencer Odems is exceptional and he made my decision to Drive a c class mercedes easy! professional. However, Spencer Odems is exceptional and he made my decision to Drive a c class mercedes easy! More

This is by far the best car buying experience i have had. He was very professional and respectful. At no time did i feel any pressure into buying a car. He explained the features of the car i bought thoroug He was very professional and respectful. At no time did i feel any pressure into buying a car. He explained the features of the car i bought thoroughly and followed up to make sure there was no problems. I would definitley recommend Chandran and the natick dealership to my friends. Regards, S Dhati More

Over the last forty years this was by far the best car buying experience I have encountered! Chandran was very professional in helping me find the right car and his follow up after I picked up my car was buying experience I have encountered! Chandran was very professional in helping me find the right car and his follow up after I picked up my car was A+. I will certainly come back and buy another vehicle from Chandran and Mercedes Benz of Natick. More

JC Cabanos was very helpful and accomodating. I live a great deal of the time outside of the USA and most of my dealings with JC were by email (although I have met him personally), inspite of which my pur great deal of the time outside of the USA and most of my dealings with JC were by email (although I have met him personally), inspite of which my purchase of a 2013 GL550 went off without a hitch. In addition to which, he stored my car (without charge) at the dealership for over a month since I couldn't pick it up any earlier. I would buy my next car from JC, without doubt. More

JC was very easy to work with and found the C300 we were looking for during our first visit. Two days later we were driving it home thanks to Jamie finding a very attractive financing option and thanks to looking for during our first visit. Two days later we were driving it home thanks to Jamie finding a very attractive financing option and thanks to both JC and Jamie keeping us informed throughout the process. Our follow up visit the week after picking up the car was equally enjoyable as JC took care of a minor detail on a Saturday. Great people, great inventory to select from, overall I would recommend visiting MB of Natick and ask for JC when you do. More

John Angelo is that rare find: a genuinely nice, knowledgeable, and professional car salesman. John never made us feel pressured, treated us with respect, and demonstrated a willingness to go out o knowledgeable, and professional car salesman. John never made us feel pressured, treated us with respect, and demonstrated a willingness to go out of his way to accommodate us. We actually trusted John -- I would not hesitate to recommend him to a friend or to return to him for a purchase in the future -- something I've never said about a car salesperson before. More

I thought Chandran and the biz manager James McCracken both did an excellent job. Chandran did a very nice job following up with all the loose ends, specifically extra keys, some items I left in my tra both did an excellent job. Chandran did a very nice job following up with all the loose ends, specifically extra keys, some items I left in my trade in, etc. I would definately recommend him to others. He also did a nice job with the numbers on the deal and made sure there were no surprises. Pretty smooth and easy transaction, maybe of the two easist car buying experiences I've had. More

Steve made what can be a grueling process (buying a new car) seamless and easy. He was friendly when my wife and I met him, and thoughtful as we described what we wanted in our GL450. He was clearly know car) seamless and easy. He was friendly when my wife and I met him, and thoughtful as we described what we wanted in our GL450. He was clearly knowledgeable about the car and its 2013 model year changes as well as available options. Perhaps most importantly, he was very responsive answering questions and following up on the progress of what ended up being a custom ordered car. When it came to the final paperwork, Steve ensured it was all ready and accurate so pick-up was a breeze. Steve will be my first and last stop the next time I go shopping for a Mercedes (and we now own two!). More

Thank you Chandran for a wonderful purchase experience!! He was friendly, thorough, and very helpful. Very professional and clear throughout the entire process. It couldn't have gone more smoothly and I ver He was friendly, thorough, and very helpful. Very professional and clear throughout the entire process. It couldn't have gone more smoothly and I very much appreciate it!! I am incredibly pleased with the entire experience from start to finish! "AAA" customer service from Chandran, thank you!! More