Mercedes-Benz of Sudbury

I had a great experience here! I came to Herb Chambers after an unsatisifactory experience with another MB dealership. As a first-time MB buyer, I felt I must be missing something...isn't this brand supp after an unsatisifactory experience with another MB dealership. As a first-time MB buyer, I felt I must be missing something...isn't this brand supposed to be first class in every way? On a whim, my husband emailed Herb Chambers to ask about their selection of new GL 450's and was pleased with the responsiveness and open communication. I made the trip to the dealership to meet in person. Chandran was friendly, honest, and respectful and more than lived up to our expectations with his knowledge and customer service. When I ordered our car, I was offered a fair price and trade-in value, both right it line with what I expected based on our research online (and both better than had been offered at the other dealership). Jamie in finance also offered a better loan rate than I expected. From our first interaction through to the hour + long tutorial when I picked up the car, Chandran and this dealership really earned our business. The whole experience was actually pleasant. More

I usually don't write review, but I had to share my great experience at the Mercedes-Benz of Natick. Chandran helped me find the best car in a timely manner. He knew right away what I was looking for. great experience at the Mercedes-Benz of Natick. Chandran helped me find the best car in a timely manner. He knew right away what I was looking for. Not only Chandran is very professional, but he is a very kind, genuine, and trustworthy man! Chandran was respectful and not pushy like other sales person can be. I didn't feel any pressure to buy the car. My whole experience was such a breeze because Chandran made everything happen fast and everything seemed easy. From having the car ready sooner than expected to taking care of a minor matter in less than 24 hours. Chandran is simply the best! I would recommend Chandran and Mercedes Benz of Natick to anyone. I have been to several dealerships and none of my experiences came close to the great service and warm welcome I had with Chandran and the whole MB team. More

JC is clearly an experienced, patient, and very knowledgeable sales person. I looked at a couple of different vehicles before he found me the car I got. Great experience. Highly recommended! knowledgeable sales person. I looked at a couple of different vehicles before he found me the car I got. Great experience. Highly recommended! More

Simply phrased, Chandran is the best. This purchase Simply phrased, Chandran is the best. This purchase experience was easy and fast. Delivery was good and even a minor service matter was handled with Simply phrased, Chandran is the best. This purchase experience was easy and fast. Delivery was good and even a minor service matter was handled with diligence. The entire experience and staff was great. I would recommend this dealer for any vehicle in their inventory. More

My car needed routine service. Dan Bolton and his service department arranged to have my car picked up, serviced and returned to my home while I was away on vacation in Hawaii. Thank you Nylah Kourieh for ma department arranged to have my car picked up, serviced and returned to my home while I was away on vacation in Hawaii. Thank you Nylah Kourieh for making sure the appointment was not forgotten. I would highly recommend the service department at Mercedes Benz of Natick. More

Was in the market for a GL and called from a listed vehicle on Cars.com. I spoke with Ashley who was very kind and helpful who then put me in the capable , professional and very knowledgeable expert ca vehicle on Cars.com. I spoke with Ashley who was very kind and helpful who then put me in the capable , professional and very knowledgeable expert care of Chandran. I still am in amazement of how smooth my dealings with Ashley and Chandran went. The accommodating professionalism combined with the true sincerity of there actions was beyond compare. I recommend anyone in the market for a Mercedes Benz to give them a call. More

Thank you to Mercedes-Benz of Natick for a great buying experience. We traded in a Lexus is250 for a 2013 C300 4matic sport sedan, and were intersted in a lease program. Steve Boston was extremely knowledg experience. We traded in a Lexus is250 for a 2013 C300 4matic sport sedan, and were intersted in a lease program. Steve Boston was extremely knowledgeable about leasing, and helped us decide that a lease was our best option on this new vehicle. We had bought all of our vehicles in the past so the idea of a lease was new to us. We knew exactly which options we wanted on the vehicle, and since it was not a commonly equipped vehicle the car was not in stock at this dealership. Steve and Ian were able to locate the exact vehicle we wanted from another dealership that was several hours of driving away, and arrange for its transportation to their dealership - talk about convenience! We're excited to take delivery of our first leased vehicle and feel confident and at ease with our decision thanks to Steve and Ian's thorough and honest explanations of the MB Lease programs. I would strongly encourage others to do business with Mercedes-Benz of Natick and their professional sales team. More

My wife and I have bought many new and certified pre owned vehicles from the Natick store. All of the transactions have been handled through JC Cabanos. I would never consider moving away from the store owned vehicles from the Natick store. All of the transactions have been handled through JC Cabanos. I would never consider moving away from the store because of the exemplary attention I've received from everyone associated with the sales, service and management functions. From JC to Aubrey and his service team to the administrative folks, my acquaintance Herb Chambers should be very proud. When I enter the store, it is like seeing family and friends. I can elaborate further, if necessary. Al Faber. More

I was happy with the overall service i received from MB of Natick. Steve was helpful during the entire process of my purchase. Chandran helped when Steve was not available. I would recommend this dealer of Natick. Steve was helpful during the entire process of my purchase. Chandran helped when Steve was not available. I would recommend this dealership. Thx and keep up the good work. More

I purchased my automobile with a young sales attendant: Josh Trigueros. He was a pleasure to work with. Very approachable and honest. Well informed and quite receptive to my particular needs. I was ver Josh Trigueros. He was a pleasure to work with. Very approachable and honest. Well informed and quite receptive to my particular needs. I was very comfortable throughout the process. More so than during any automobile purchase I have been involved with before. From test driving, to selection, to financing, to pickup, this was the most seamless purchase of an automobile I have been through. More