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Mercedes-Benz of Sudbury
Sudbury, MA
2,868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,868 reviews
March 26, 2024
So helpful! ! He really made sure I understood all features of the app as well as how to use it! Could not have connected without him ! He really made sure I understood all features of the app as well as how to use it! Could not have connected without him More
by Caitlyn Day
Employees Worked With
March 26, 2024
Jonny and Howard are extremely helpful throughout the process. They are patient and knows all the details. process. They are patient and knows all the details. More
by John
March 25, 2024
Jonny Pham did a great job teaching me about all the bells and whistles in my new S580. Was very helpful and will completely enhance my experience with the car….Much Thanks! Charles Scrymgeour was bells and whistles in my new S580. Was very helpful and will completely enhance my experience with the car….Much Thanks! Charles Scrymgeour was my sale rep and he did a fantastic job leading me through the entire shopping and buying experience. I bought my prior car from Charles and I never thought of going anywhere else for my current purchase of the S580…..Much thanks! More
by Pkkgas
March 25, 2024
Extremely knowledgeable and made the process smooth and easy. I would recommend this dealership to others. easy. I would recommend this dealership to others. More
by vnw8402
March 24, 2024
I have leased vehicles from Mercedes Benz of Natick for over 20 years and have always had an exceptional experience. The staff is extremely professional, accommodating, and patient. over 20 years and have always had an exceptional experience. The staff is extremely professional, accommodating, and patient. More
by Rgoldsmith531
March 23, 2024
I like to bring my vehicle here to Mercedes Benz of Natick because customer service is always great every one that I have to talk about my vehicle are with great and positive attitude and I appreciate Natick because customer service is always great every one that I have to talk about my vehicle are with great and positive attitude and I appreciate that. More
by Idolinav
Employees Worked With
Enleil N
March 22, 2024
As a long time repeat customer for over 25 years, MB of Natick always treats me liked a valued customer.. Natick always treats me liked a valued customer.. More
by Turnbull
Employees Worked With
March 21, 2024
Always excellent service. From the intake through mid-service updates, to checkout, MB-Natick is first rate. From the intake through mid-service updates, to checkout, MB-Natick is first rate. More
by Kfwphdmba
Employees Worked With
March 19, 2024
Brain went above and beyond and was great! He explained things thoroughly and answered all of questions. I was also very happy and have no complaints about the service. He explained things thoroughly and answered all of questions. I was also very happy and have no complaints about the service. More
by willia
Employees Worked With
March 18, 2024
The performance today by the Mercedes Service team was excellent and unmatched other experiences - thanks excellent and unmatched other experiences - thanks More
by Ghunt71
