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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,845 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,845 reviews

May 07, 2013

I entered Mercedes Benz Natick and felt welcomed. My salesperson Spencer hung in with me as I contemplated my purchase and he made an anxious purchase fun. He was responsive to my many questions and al More

by MBC300sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your encouraging words and kind recommendation of Spencer. At Mercedes-Benz of Natick, we take great pride in surpassing any, and all expectations you might have in your car buying decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Michael Collins General Manager Mercedes-Benz of Natick

May 01, 2013

Chandran was excellent to work with. Very professional. Good communicator all through the process. I would highly recommend him to anyone looking to purchase a Mercedes. Managers were good to work with as More

by rml1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Chandran and that you found the perfect Mercedes-Benz to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Collins General Manager Mercedes-Benz of Natick

April 30, 2013

The overall sales experience was great. Bo Hampton was very helpful and explained the Financing options as well as the features of the automobile. In summary, this sales experience was easy. More

by Jimcitro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Hampton
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi Jim, Thank you for the review of Bo, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

April 29, 2013

My husband and I had a wonderful experience working with Spencer Odems. We arrived at Mercedes-Benz after visiting four other dealerships. Immediately, as we were greeted by Spencer, we could feel the diffe More

by BostonMom2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Spencer, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

April 29, 2013

Spencer was fabulous to work with. He took the time to get to know us in order to help us find the car best suited for our needs and budget. He was very knowledgable of the product, provided us with detai More

by aracelys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Spencer, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

April 26, 2013

I could not be more pleased with the sales experience and service that I have received from my Sales Consultant Chandran and Ian who is the Sales Manager. It was a months long process for me to shop around, More

by RickPeidl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi Rick, Thank you for the review of Chandran, Ian, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

April 18, 2013

Chris was very nice to deal with and made sure my experience was very positive. I would recommend Chris to everyone. Job well done with entire experience. More

by Spesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Chris Essor, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

April 12, 2013

My experience with Chandran at Mercedez-Benz of Natick was wonderful. Chandran was very helpful in dealing with my new purchase of a 2013 G63. I'm in love with this vehicle and Chandran helped to facilita More

by G63_Boston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Chandran, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

April 10, 2013

We had a positive experience buying our car from Herb Chambers of Natick. Josh was helpful, patient and understanding no matter how many questions we kept asking him prior to making a decision. He kept More

by kosmos13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pirotte
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Josh, Bernard, John, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Josh and Bernard are new additions to our team, but they are just as excellent as our veterans! Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

April 09, 2013

Chandran is a most excellent salesperson; he listened to my needs and delivered exactly what I wanted. He took care of everything and kept me updated by e-mail and phone. I have purchased 20 automobiles thu More

by buruge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Sudbury responded

Hi there, Thank you for the review of Chandran, and your positive experience with our dealership. We greatly value the opinion of our clients, which is why we find these reviews so helpful. We very much enjoy being able to build relationships, rather than just selling vehicles. Chandran is great, isn't he? Thanks again, and we look forward to seeing you again in the future! -Mike Michael Collins General Manager Herb Chambers Mercedes-Benz of Natick

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