Mercedes-Benz of Sudbury

We had a great experience buying our new car. Joe was extremely helpful and helped us guide through the whole process. When its time to buy another car I will surely contact Joe. extremely helpful and helped us guide through the whole process. When its time to buy another car I will surely contact Joe. More

I was pleased to be able to walk in drive the car and complete the purchase all in one stop. My salesmen was friendly and able to work out all the details for my delivery. I live in another state so it w complete the purchase all in one stop. My salesmen was friendly and able to work out all the details for my delivery. I live in another state so it was a little more involved. Overall it was a great experience. More

This is the first car that I've purchased from Herb Chambers and it was a great experience. Joe did a great job of working with me and getting me familiar with the car. He went above and beyond to ac Chambers and it was a great experience. Joe did a great job of working with me and getting me familiar with the car. He went above and beyond to accommodate my schedule and even came to my house. While I was finalizing the paperwork Joe received a call from the person that I recommended this dealership to. Joe has called a couple of times to make sure everything is up to my expectations. Overall a great experience!! More

My experience with Natick Mercedes-Benz Dealership and my sales consultant Joe Rodriguez was wonderful . Joe Rodriguez was informative, professional and very personable. My plans were just to look and cons sales consultant Joe Rodriguez was wonderful . Joe Rodriguez was informative, professional and very personable. My plans were just to look and consult, but because of the way I was received, I purchased a 2011 Mercedes-Benz C300 on that same day! Thank You to Joe and the Staff in Natick. More

I actually did not purchase a vehicle I went with my friend to purchase her car. Upon arrival we were greeted by most employees which was very nice. The wait time from arrival to pulling out of dealersh friend to purchase her car. Upon arrival we were greeted by most employees which was very nice. The wait time from arrival to pulling out of dealership was very fast. I believe my friend recieved top notch service, she was very happy riding her new Mercedes Benz and boy did we look like a million bucks in it. Chris Essor represented your company very well. He listened to our concerns and had us leaving with a smile. Whenever I need to purchase my next vehicle I definately will go to see Mr. Essor. He is a very good salesman and he looks good in a suit. Kudos to Herb Chambers of Natick. You have a star employee working with you. I Would recommend Chris to anyone in the market for a new car. More

The visit started well and ended even better, from the first minute we were treated with professionalism and respect. We had a car in mind when we got there and found a certified car that fit our budget a first minute we were treated with professionalism and respect. We had a car in mind when we got there and found a certified car that fit our budget and needs. Our salesman Ned Gompper even brought the car to our house to make the transaction as easy as possible for us. I hope the service dept is as good as everything that we experienced. The paperwork was quick and handled perfectly with no pressure. More

I purchased a pre-owned E550 from this dealership. When I arrived to pick up my car, it was out front and ready to be taken home. I knew what I wanted and had spent a few months looking for this car, when I arrived to pick up my car, it was out front and ready to be taken home. I knew what I wanted and had spent a few months looking for this car, when I found it, it was exactly what I had hoped for. I took the car home the same day I purchased it and everyone at the dealership was fantastic. I'm extremely happy with how I was treated and my car. More

This dealership is exceptional, it is the total package of what you would expect from Management to Finance. This is my second purchase from this dealership and I owe a special thanks to Chris Essor he go of what you would expect from Management to Finance. This is my second purchase from this dealership and I owe a special thanks to Chris Essor he goes above and beyond in taking care of his customers. I would highly recommend you see Chris at this dealership. He will answer your questions and insure you are satisfied Thank you Chris - the dealership is lucky to have you and the spirit and pride you display in selling these special cars. More

I purchased my first new Mercedes from Chris Essor and he was wonderful. I felt that Chris was very honest about pricing and negotiations from the beginning while also making sure that I was both happy and e was wonderful. I felt that Chris was very honest about pricing and negotiations from the beginning while also making sure that I was both happy and excited about my vehicle. I initially came into the dealership with a very specific vehicle in mind, which Chris and his management were able to deliver to me all the way from South Dakota. I would recommend Chris Essor to anyone- he was extremely responsive, friendly and an over-all delight to work with! More

I recently worked with Steve Boston, Chandran Venkitachalam and Josh Trigueros. I received top-notch, professional, friendly, patient service from each one of these individuals. This is our secon Venkitachalam and Josh Trigueros. I received top-notch, professional, friendly, patient service from each one of these individuals. This is our second time working with Steve Boston on a lease and we couldn't be happier. He leased us a Benz in 2010 and just leased us our second one since that lease ended. He was honest, polite, attentive, knowledgeable and professional. We appreciate his candid, direct nature and felt very good working with him because we feel that we can trust him, which is very important during a process like this. In fact, we plan to visit him again for a second vehichle in the next month or two. Steve is one of the best car salesmen we have ever worked with. This was our first time that we were also helped by Chandran. His level of professionalism was so impressive. He treated us with respect regarding every question we had from the most minute details to critical questions regarding the deal. He was patient with us the entire time and upheld the highest level of customer service even after we took the car home. He stayed in contact to make sure we were happy and to ensure we had everything we needed. I left an inexpensive but meaningful personal item in my old vehicle. He retrieved it and made sure I received it back. His communication was extremely responsive and we thoroughly enjoyed working with him as part of the team. Lastly we had the chance to also work briefly with Josh. He was very knowledgeable about the vehicles, extremely patient, very accomodating and helped us find a car that would work for us at the right price. He was pleasant and was able to steer us in the right direction. We think he was a good addition to the team as well. We would highly recommend this dealer and working with these professionals! More