Mercedes-Benz of Sudbury

Joe was fantastic and very pleasant to do business with. Extremely impressed with his knowledge and customer service skills. I would certainly do business with him again. Extremely impressed with his knowledge and customer service skills. I would certainly do business with him again. More

Joe provided for my husband and I an exceptional all around service. He was very professional, friendly, and easy to deal with. He made the atmosphere very comfortable with no pressure to purchase a veh around service. He was very professional, friendly, and easy to deal with. He made the atmosphere very comfortable with no pressure to purchase a vehicle. I will definitely recommended this dealership to others. Elana More

Joe's knowledge of their cars was fair higher than any other dealer that I had visited. Also, he went above and beyond and truly cares about his customers happiness! thanks you! any other dealer that I had visited. Also, he went above and beyond and truly cares about his customers happiness! thanks you! More

My son and I went to Mercedes Benz of Natick a few months ago because I wasn't comfortable going by myself to purchase a car. Mr Rodriguez welcomed us and was very pleasant to deal with. His attention to det ago because I wasn't comfortable going by myself to purchase a car. Mr Rodriguez welcomed us and was very pleasant to deal with. His attention to detail, knowledge of the brand and his listening skills were simply fantastic. He went beyond the necessary means to make this transaction stress free; we all know how stressful it is to buy a car. Months have gone by and Joe has continued to keep in touch with me making sure everything is doing well; and it is. I'm not a person who likes posting online reviews for any particular reason. But since buying the car, Joe has followed up with me several times. It clearly shows that he cares about the customer even after the sale and for this reason, I wanted to make others aware that would possibly be reading his reviews. If Joe happens to be your salesperson, I rest assure you that he will not let you down. More

Joe Rodriguez recently sold me the new CLA45 AMG. Right from the first day that I met him, he was very knowledgable about the not yet released car and guided me through the ordering process. Then came the from the first day that I met him, he was very knowledgable about the not yet released car and guided me through the ordering process. Then came the long waiting period, from production, to shipping, to VPC arrival, etc, etc....and Joe kept me fully informed of the latest status of my car, almost in real time. Yesterday, when I picked up the car (which by the way is gorgeous) Joe was very proactive in getting me taken care of quickly and efficently, helping to transfer my stuff from my old Mercedes into the new one and then sitting down with me and orienting me to the new vehicle and getting me onto the road safely. I truly appreciated his time, expertice, and patience throughout this whole process. I will surely plan to buy my next Mercedes from him, but first I need to put some mileage on the new CLA45 AMG. More

This is the 3rd Mercedes that we have purchased from Bo Hampton. He is an outstanding sales professional who makes buying a vehicle easy. The dealership is also very good and offers the most financing pack Hampton. He is an outstanding sales professional who makes buying a vehicle easy. The dealership is also very good and offers the most financing packages of any dealership we have dealt with. More

Joe Rodriguez is a world-class professional. My first visit to Mercedes Benz Natick was with my 8 year old daughter. He made both of us feel at home and comfortable. In fact, he gave us a tour of the fac visit to Mercedes Benz Natick was with my 8 year old daughter. He made both of us feel at home and comfortable. In fact, he gave us a tour of the facility, retrieved refreshments for my daughter and me and then allowed us to test drive the G63 AMG and the new S550. Joe has a detailed understanding of the Mercedes product, from features to finishes. And he provided a comprehensive narrative that was both illuminating and fascinating. At one point, I thought Joe may have been involved in the actual design of the G63 AMG as his knowledge was so extensive. After meeting with Joe, I purchased two G63 AMGs (one for me and my wife). I plan on buying an S550 from Joe in early 2014. I run a successful investment company where we manage billions of dollars. If Joe wasn't doing so well at Mercedes Benz Natick, I would hire him at my company. He is squarely focused on the customer. More

Chris was very helpful on my purchase of my new car. He was very easy to work with and showed a great knowledge for each of the cars he showed us. He kept in mind the price range I was in and only showed m was very easy to work with and showed a great knowledge for each of the cars he showed us. He kept in mind the price range I was in and only showed me cars that were in that range. He was great to work with and I would recommend him to someone looking at Mercedes! More

This is our 4th Mercedes SUV in 9 years. It is our second time buying at Herb Chambers in Natick- even though there is a Mercedes dealership 2 miles down the street from where we live in Shrewsbury. second time buying at Herb Chambers in Natick- even though there is a Mercedes dealership 2 miles down the street from where we live in Shrewsbury. The experience was easy. The price was great! The staff (especially Joe R.) was very helpful. And, Jamie , the finance manager was great too. They did not have the car in stock that we wanted to purchase - so, Joe tracked a few and had one shipped. He kept me up to date on the delivery date as well. We felt that everything was put on the table and done as upfront and as easy as possible. We will definitely buy again - from Joe R. I highly recommend Joe. More

I came in comparing the C300 to the Audi and Infiniti... and settled on the C300. It was a pleasure working with Joe R. He was very professional, friendly, accommodating (picked me up at the Audi dealer), and settled on the C300. It was a pleasure working with Joe R. He was very professional, friendly, accommodating (picked me up at the Audi dealer), and helped me get what I thought was a pretty decent deal done. I would certainly go back to the dealer, and if I were you I would ask for Joe. ~Bob More