Mercedes-Benz of Sudbury

Excellent Dealership! I had the pleasure of working with Joe Rodriguez, purchasing the 2015 C class. The process was stress free. Joe was very knowledgeable, very respons I had the pleasure of working with Joe Rodriguez, purchasing the 2015 C class. The process was stress free. Joe was very knowledgeable, very responsible, patient and honest. I would definitely recommend him and the dealer to anyone. More

The best car purchase experience ever! I received a very fortuitous referral as the result of attending a party. Everyone becomes interested if you are contemplating a new car purchase and I received a very fortuitous referral as the result of attending a party. Everyone becomes interested if you are contemplating a new car purchase and they have an opinion! One person simply said visit the dealerships, test drive the cars, make one of them Mercedes of Natick and ask for Joe Rodriguez. There is a reason he has so many glowing reviews and I attest to the accuracy of all the descriptors of his abilities and professionalism. Additionally, Mike Alessi and Joe facilitated the transfer of my dream car from another dealership to Natick in a severe rainstorm. I wanted the Natick dealership for the experience of purchase as well as their service department, which is very important to me. Thank you Joe and the Natick dealership for such an enjoyable experience and I look forward to being a satisfied customer for many years. More

EXCELLENT EXPRIENCE Had gone to other dealerships and this one by far was the most friendly and stress free place to buy or lease a car. I leased one and the whole team w Had gone to other dealerships and this one by far was the most friendly and stress free place to buy or lease a car. I leased one and the whole team were very friendly. The sales associate that took care of us was JC and he went above and beyond to make sure we find what we were looking for. We are very happy about our experience with this dealership and will continue with them in future. Thank you guys! More

Ask for Joe Rodriguez I don’t like the car buying process and am usually suspicious of car salesmen and dealerships. But buying my new car at Mercedes of Natick stands in d I don’t like the car buying process and am usually suspicious of car salesmen and dealerships. But buying my new car at Mercedes of Natick stands in dramatic contrast to past experiences. The secret ingredient is Joe Rodriguez. He’s the polar opposite of the negative stereotype. Low key and thorough, knowledgeable and helpful, patient and an active listener, genuinely friendly and eager to make a fair deal, he even identified a professional incentive that netted me a big saving in the purchase price. And Joe is backed up by John Pirotte, a sales manager who actually cares about customer service. The Natick-based dealership is somewhat out of the way, but worth the trip. Ask for Joe Rodriguez. More

Perfect Timing I cannot stress enough how much of an incredible experience I had at Mercedes-Benz of Natick. It started with a phone-call for information on a warr I cannot stress enough how much of an incredible experience I had at Mercedes-Benz of Natick. It started with a phone-call for information on a warranty...my car was getting old! I am one lucky woman to have Ali answer when I called...she is phenomenal. Absolutely no pressure, but without losing her professionalism & sales drive, we eventually began talking about the benefits of new Mercedes. Not too sure about my budget, and going away for a week, I said I had to think about it. I had put it to the side, enjoyed my vacation, and come back to my car...(yuck). Like clockwork, Ali called. I swear she is psychic. We talked again, and I decided it was time to go in and see the new models. The next day I met Ali and was introduced to the charming, fast-working, David Shobeiri. I got a good number on my old C300, got great numbers on a new C300 lease (another option I wasn't going to consider until Ali informed me of the benefits...), and I am SO happy. This was one of the best buying experiences (not just with cars, but in any sales transaction) that I have had in A LONG time. You all should know how great this place is. Heck, my daughter is looking for a new Jeep lease, and you know who I called yesterday? Ali. I know she can point me in the right direction. Because of her, and David, I trust in this dealership, in their team, Mercedes-Benz of Natick and Herb Chambers. Thank you for changing the way we look at sales. Or at least, how my family does. PS the roses I got with my new car are still gorgeous!! More

very straight forward, simple, rewarding experience It started out with an innocent request for ePricing - Brianne responded immediately and was able to provide me with great pricing on a new ML350, all It started out with an innocent request for ePricing - Brianne responded immediately and was able to provide me with great pricing on a new ML350, all while I was traveling in Italy. We were then greeted by Al who then located the exact car we are looking for at another dealership. To give an idea of how responsive and easy to work with this team is: I had sent out three other requests for pricing with three local Mercedes dealerships - the other three came back with automated emails AFTER I had purchased the car from Mercedes Natick. Jamie, the finance manager, was straight forward, to the point for the financing piece of the puzzle. Then, Jon was perfect in his service and helpful during the delivery process. I have purchased many cars in the past, this experience was by far, the most painless one - and most importantly, the most straight forward one. We have a toddler, so we don't have much time to waste with negotiating over issues. I made that very clear to the team, and they honored my requests with easy conclusion to every discussion point. Great experience! More

Thank You! My visit to this dealer was highlighted by working with Jeremiah! ! "Jerry" answered all my questions in a professional and no-pressure manner. Jerr My visit to this dealer was highlighted by working with Jeremiah! ! "Jerry" answered all my questions in a professional and no-pressure manner. Jerry has been the most professional salesman that I have worked with during my search for a vehicle and his attention to detail and followup has been second to none. Ultimately, I had to make the decision that a Mercedes wasn't for me, but Jerry was very helpful and understanding during the process. - I will seek out opportunity to work with this fine young man again, and have already referred a friend! More

Impressed with the Team & the ML250 We went in expecting to look at a new ML250 We found the vehicle we were looking for and a great team Cooper Cerulo was great in introducing & tell We went in expecting to look at a new ML250 We found the vehicle we were looking for and a great team Cooper Cerulo was great in introducing & telling us about the car, he worked with us & Michael Collins to get us a good price and Zine Bentoudja made financing easy The real surprise came when we received the car. Jon Noller was amazing at explain the features and setting us up to interact with this great SUV He helped us program our phones to work with the car and went over every detail in a helpful and friendly manner . Impressed with the team & the ML250 Khetporn & Peter More

Excellence, worth the Trip!! Joseph, I had a very pleasant experience at your dealership starting with Client Care Specialist Katrina Arsenault, Finance Manager Jamie McCracken Joseph, I had a very pleasant experience at your dealership starting with Client Care Specialist Katrina Arsenault, Finance Manager Jamie McCracken, Product Delivery Specialist John Noller and the number one sales person Joe Rodriguez!!! Joe, I want to personally thank you and the team at Mercedes Benz of Natick. I’ve been purchasing vehicles for over 27 yrs. You by far are the best salesperson that I’ve encountered!!! I drove over 300 miles (5hrs.) from NJ to Natick, MA to get my dream car. I will tell anyone that my experience with your dealership was worth the trip. What can I say about Joe Rodriguez? He’s number one. Joe has great people skills and was very diligent at following-up on all of my concerns. During every step of the car buying process, Joe has been there for me and my family. I love showing off my Certified Pre-Owned Mercedes Flagship vehicle 2012 S550. There is no doubt in my mind that my next vehicle purchase will be from Joe Rodriguez and the folks at Mercedes-Benz of Natick. Very satisfied customer, Patrick – NJ. More

Great Sales Team I had the pleasure of buying my car with Cooper he was very knowledgeable about the car I was interested in and had a quick answer for every question I had the pleasure of buying my car with Cooper he was very knowledgeable about the car I was interested in and had a quick answer for every question I had I will definitely be buying my next car from him as well More