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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,868 reviews

September 07, 2016

Exceptional Experience So glad I decided to get a CPO Mercedes from MB of Natick. Everyone was very helpful, especially Gerson and Zine. They were so great that I made th More

by mikeskryz19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zine Bentoudja, Gerson Ruiz
Sep 07, 2016 -

Mercedes-Benz of Sudbury responded

Thank you, Mike, so much for sharing your experience with Zine and Gerson! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Phil Driscoll, General Manager

September 07, 2016

Terrible This was our second purchase from this dealership. Our first purchase 2 .5 years ago was wonderful. This time we were lied to we were told that the ca More

by Meb4u222
Customer Service
Recommend Dealer
No
Employees Worked With
Bo Hampton
September 02, 2016

Excellent Buying experience From the initial email inquiry to setting the appt to the signing of the contract i had a pleasant experience all the way through buying my CPO E350. More

by Tlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zine Bentoudja, Charles Roth
Sep 02, 2016 -

Mercedes-Benz of Sudbury responded

I sincerely appreciate you posting such kind words regarding your experience with Charles, Fred, and Zine. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that our team members are exceeding our customers' expectations. I will be certain to share your encouraging words with the team. Thank you and we look forward to serving your automotive needs in the future!

August 02, 2016

Excellent This is my second purchase from mercedes of natick I was not sure which car to go with until i went to mercedes of natick I went to see new cars and More

by Serdar K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvano Senn
Aug 02, 2016 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your recent experience with us, and congratulations on your new Mercedes-Benz! Silvano is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Eric Ferits, General Manager

August 02, 2016

Best Experience We have been going to David Shobeiri for our cars for many years. He has made the car buying experience a pleasure for us and I recommend him for any More

by rahezaveh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shobeiri
Aug 02, 2016 -

Mercedes-Benz of Sudbury responded

Wow, thank you for the wonderful review! I'm so glad to know David was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Mercedes-Benz! Best, Eric Ferits, General Manager

July 28, 2016

Great experience buy CPO C-Class CJ was knowledgable, honest, and really helpful. We are really happy with the car we ended up with and would recommend CJ and MB of Natick to anyone l More

by Brent Wheeldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Moineau, Jamie McCracken
Jul 28, 2016 -

Mercedes-Benz of Sudbury responded

Thank you, Brent, for the wonderful review! I'm so glad to know Jamie and CJ were able to provide you with such a positive buying experience. We strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new C-Class! Best, Eric Ferits, General Manager

July 21, 2016

A+ dealership with fantastic service Just purchased my third vehicle from this dealership. Silvano my salesman was excellent! Silvano was patient, knowledgeable and professional. I came More

by Mrs G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zine Bentoudja, Silvano Senn, Dijana Stanisic
Jul 22, 2016 -

Mercedes-Benz of Sudbury responded

Thank you so much for sharing your experience with Silvano, Zine and Dijana! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Eric Ferits, General Manager

July 15, 2016

"Pleasure doing business with you" After trips to other dealerships including two of your sister dealerships, we were at wits end with the car buying experience. I can tell you all that More

by BCarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zine Bentoudja, Alexander Varaksin, Dijana Stanisic
Jul 15, 2016 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to write this review! Dijana and Alex are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Thank you for your business and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Eric Ferits, General Manager

July 15, 2016

Great car buying experience! My wife and I were looking for a safe and dependable car for our family of four. Mercedes Benz of Natick helped us get into a GLE 350 4MATIC with all More

by mkaddis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zine Bentoudja, Dijana Stanisic
Jul 15, 2016 -

Mercedes-Benz of Sudbury responded

Thank you for providing us with this great feedback! Dijana and Zine are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Eric Ferits, General Manager

July 05, 2016

My experience Gerson and Mary were awsome and a great help Made the whole process easy for me and Zine was also a lot of help to me. Great people and dealership to More

by Luis j burgos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zine Bentoudja, Gerson Ruiz, Mary Fowler
Jul 06, 2016 -

Mercedes-Benz of Sudbury responded

Thank you, Luis, so much for the wonderful review. Mary, Gerson and Zine are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Eric Ferits, General Manager

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