Mercedes-Benz of Sudbury

Quick and excellent service by Brian Both car loaner service and car service desk were helpful and quicker. This is my third time ( 3rd year) service and I had same experience. Both car loaner service and car service desk were helpful and quicker. This is my third time ( 3rd year) service and I had same experience. More

Exceptional From the time I pulled into the dealership to the time I picked up my car from Service I was treated with exceptional service. This dealership is the From the time I pulled into the dealership to the time I picked up my car from Service I was treated with exceptional service. This dealership is the BEST!! More

C63 AMG Purchase Gary was/is truly an outstanding and professional salesperson. The purchase of our C63 AMG was an enjoyable experience. We wouldn't think twice about Gary was/is truly an outstanding and professional salesperson. The purchase of our C63 AMG was an enjoyable experience. We wouldn't think twice about recommending Gary and the dealership..Cong and the whole team are extremely admirable. More

Service advisor review Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, tr Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, treats with respect. More

Service for battery drain. The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine. More

Maintenance Brought my car for regular maintenance and a loner car was provided as scheduled. The stafff was very professional and friendly. Overall I was very p Brought my car for regular maintenance and a loner car was provided as scheduled. The stafff was very professional and friendly. Overall I was very pleased. More

Service was excellent I came in for regularly service and to replace all 4 tires. They were able to complete the maintenance faster than their estimate, which was great! I came in for regularly service and to replace all 4 tires. They were able to complete the maintenance faster than their estimate, which was great! More

perfect work we had always problem with the brakes,squeaking and we hope with this service done yesterday on January 31st resolves the problem. Fred the service ma we had always problem with the brakes,squeaking and we hope with this service done yesterday on January 31st resolves the problem. Fred the service manager was extremely helpful and courteous . Regards Wally More

Happy Customer Service person was prompt, professional and didn't waste a lot of my time. Service was performed in a timely manner. The car was detailed and came bac Service person was prompt, professional and didn't waste a lot of my time. Service was performed in a timely manner. The car was detailed and came back to me in immaculate condition. Overall good experience. More

A sales experience I would expect from Mercedes Benz I just finished up a lease transition moving from a 2015 E 350 4Matic to a 2018 E 300 4Matic. I love the new car but it was the sales experience that I just finished up a lease transition moving from a 2015 E 350 4Matic to a 2018 E 300 4Matic. I love the new car but it was the sales experience that will keep me coming back! Gary Fine was my sales consultant and he was truly exceptional. His professional appearance to his unbridled excitement of the Mercedes line to his polite and friendly approach......it was truly an experience one would expect from this prestigious brand! I have been a customer of the Natick shop since 2014 and this last experience has been my favorite. Gary is a true gentleman and runs a process that does not make you feel like you are being sold.....he makes you feel like it is his job to get you exactly what you are looking for and that is what car purchasing should be all about. I was blown away by his technical expertise.....from the latest and greatest engineering to every little technological advancement Mercedes has to offer, he knew it all......and made sure every bit of that worked for me! For those who want a real partner when purchasing a vehicle I highly recommend both Gary and Mercedes Benz of Natick! More