Mercedes-Benz of Sudbury

A+ dealership with fantastic service Just purchased my third vehicle from this dealership. Silvano my salesman was excellent! Silvano was patient, knowledgeable and professional. I came Just purchased my third vehicle from this dealership. Silvano my salesman was excellent! Silvano was patient, knowledgeable and professional. I came in trying to decide between the E350 sedan, which I loved or going back, after some years, to an SUV. I went with the GLE350 and I am extremely happy with my choice. Zine and Dijana in finance could not have made purchasing a car any easier. What a pleasant experience. A lot of dealerships are great when you are buying but not so great after the sale and need service. The service department at Herb Chambers is A+. They all truly go out of their way to accommodate you, wether you need a loner car, pick up from home, drop off at the mall, rather than waiting for service, The experience is as pleasant and as easy as is possible. I highly recommend Mercedes of Natick. More

"Pleasure doing business with you" After trips to other dealerships including two of your sister dealerships, we were at wits end with the car buying experience. I can tell you all that After trips to other dealerships including two of your sister dealerships, we were at wits end with the car buying experience. I can tell you all that changed starting with my first phone conversation with Alex Varaksin. We have been chasing a low mileage, CPO, 300C Sport model for the last 2 months. Two trips resulted in " that car is no longer available" . Felt like a bait n' switch just to get you in the door. MC of Natick gave the utmost respect to our needs. Alex was extremely knowlegeable with excellent communication skills. With the help and service of his colleague Dijana Stanisic we were confident with our decision. We are loving the vehicle even more as it's drive and appreciate the sincerity in follow-up concerns and conversations with Alex and Dijana. Vehicle was flawless upon delivery! More

Great car buying experience! My wife and I were looking for a safe and dependable car for our family of four. Mercedes Benz of Natick helped us get into a GLE 350 4MATIC with all My wife and I were looking for a safe and dependable car for our family of four. Mercedes Benz of Natick helped us get into a GLE 350 4MATIC with all the options we needed. We were treated like family and highly appreciate the care and guidance given to us by Dijana Stanisic & Zine. This was one of the best experiences I've ever had at any dealership. I'm glad to be a part of MB Natick. More

My experience Gerson and Mary were awsome and a great help Made the whole process easy for me and Zine was also a lot of help to me. Great people and dealership to Gerson and Mary were awsome and a great help Made the whole process easy for me and Zine was also a lot of help to me. Great people and dealership to deal with!!! More

superior service to other dealers we had dealt with Being a perfectionist, had been looking for the 'just right' Lexus 460 Long (my 5th Lexus), for 2 years and over time have purchased many other vehicl Being a perfectionist, had been looking for the 'just right' Lexus 460 Long (my 5th Lexus), for 2 years and over time have purchased many other vehicles thus do have reasonable experience in vehicle buying. We were fortunate to have spotted the Lexus we wanted at Natick and had Mr. Alexandre Varaksin as out sales rep when we arrived. What stood out was he was not at all high pressure, he did not appear manipulative as is so often the case with sales persons, and he did not 'hound' us to make the purchase even when it took a bit of time for us to make up our minds. Further, when we were handed over to Mr. Jaime McCracken to finalize the sale again no pressure, no hidden costs discovered, and when we picked up the car several days later it was detailed in a professional manner as was promised so we must also compliment the service department whom we assume did the detailing. I would most heartily recommend this dealership and Mr. Varaksin to others. More

Very easy buying process! I have have been having trouble deciding what my next vehicle should be, After looking at a wide range of options I kept coming back to the MB e Clas I have have been having trouble deciding what my next vehicle should be, After looking at a wide range of options I kept coming back to the MB e Class Coupe. But still thought I might go with the 2017 e Class sedan. When I went to MB of Natick I met Alex Varaksin who promptly showed me the 2017 sedan and the 2016 e Coupe, Talk about a tough decision. Luckily his manager, Dijana Stanisic, also got involved and discussed my needs (heavy commuting, need for a "Sporty" driver,.... As well as my "value" orientation. Alex and Dijana explained the cost elements, special offers, etc. in great detail allowing for a better informed decision. Once I made the call, e Coupe! Great car? Great Price. Value. Jaime in Finance handled all the paperwork quick and easy. Picked the car up less than 24 hour later! I highly recommend MB of Natick. Ask for Alex and his manager Dijana you won't be disappointed. More

Nice guys A good family friend referred us to Natick. David has now sold our family many cars and on the last car it was the deal of the century. David is e A good family friend referred us to Natick. David has now sold our family many cars and on the last car it was the deal of the century. David is easy going and has a great heart very cultured gentleman. Makes buying a car fun. Mattew has take over our servicing. He has more knowledge than most about cars. He has the same car as me which I think is really cool. He made my life so smooth by delivering and picking up my car with a laoner. My car came back great. More

BEST CAR SHOPPING EXPERIENCE EVER!!! David Shobeiri in Sales and Jamie McCracken in Finance were the best team we've ever worked with in getting the car of my dreams!!! Thank you Herb Ch David Shobeiri in Sales and Jamie McCracken in Finance were the best team we've ever worked with in getting the car of my dreams!!! Thank you Herb Chambers for hiring the best people ever and for having a high quality product!!! We are never going to look elsewhere for any future purchases or upgrades! More