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Mercedes-Benz of Sudbury
Sudbury, MA
2,852 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,852 reviews
February 24, 2018
Service The staff at the service department was phenomenal. My sales person Cleopatra help me out and setting up the service which went as smooth as possible. The staff at the service department was phenomenal. My sales person Cleopatra help me out and setting up the service which went as smooth as possible. You guys do a great job keep up the good work thank you. More
by Jerrysbenz
February 21, 2018
My Review of Gary Fine - Sales Rep Gary was an absolute delight to work with when buying my new GLC43Couple. He was so helpful in every way. I would definitely, recommend him to frie Gary was an absolute delight to work with when buying my new GLC43Couple. He was so helpful in every way. I would definitely, recommend him to friends or family interested in buying a new Mercedes or other car at the dealership. He made our car shopping experience easy and enjoyable! More
by Lesliewags1
Employees Worked With
Gary Fine
February 20, 2018
Quick and excellent service by Brian Both car loaner service and car service desk were helpful and quicker. This is my third time ( 3rd year) service and I had same experience. Both car loaner service and car service desk were helpful and quicker. This is my third time ( 3rd year) service and I had same experience. More
by Abhi Merc
Employees Worked With
February 18, 2018
Exceptional From the time I pulled into the dealership to the time I picked up my car from Service I was treated with exceptional service. This dealership is the From the time I pulled into the dealership to the time I picked up my car from Service I was treated with exceptional service. This dealership is the BEST!! More
by diamond1066
Employees Worked With
February 17, 2018
C63 AMG Purchase Gary was/is truly an outstanding and professional salesperson. The purchase of our C63 AMG was an enjoyable experience. We wouldn't think twice about Gary was/is truly an outstanding and professional salesperson. The purchase of our C63 AMG was an enjoyable experience. We wouldn't think twice about recommending Gary and the dealership..Cong and the whole team are extremely admirable. More
by Ellen & Russ
Employees Worked With
Zine Bentoudja, Shahien Shobeiri, Cong Truong, Gary Fine
February 11, 2018
Service advisor review Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, tr Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, treats with respect. More
by Sammy
Employees Worked With
February 05, 2018
Service for battery drain. The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine. More
by Lovetodrive
Employees Worked With
February 04, 2018
Maintenance Brought my car for regular maintenance and a loner car was provided as scheduled. The stafff was very professional and friendly. Overall I was very p Brought my car for regular maintenance and a loner car was provided as scheduled. The stafff was very professional and friendly. Overall I was very pleased. More
by Soujin
Employees Worked With
February 02, 2018
perfect work we had always problem with the brakes,squeaking and we hope with this service done yesterday on January 31st resolves the problem. Fred the service ma we had always problem with the brakes,squeaking and we hope with this service done yesterday on January 31st resolves the problem. Fred the service manager was extremely helpful and courteous . Regards Wally More
by Wally Zainoun
Employees Worked With
February 02, 2018
Happy Customer Service person was prompt, professional and didn't waste a lot of my time. Service was performed in a timely manner. The car was detailed and came bac Service person was prompt, professional and didn't waste a lot of my time. Service was performed in a timely manner. The car was detailed and came back to me in immaculate condition. Overall good experience. More
by Shane18
Employees Worked With
