Mercedes-Benz of Sudbury

I had a great experience working with Jonny Pham and Jay Tang! They are highly experienced and helped me with a new Mercedes purchase. Tang! They are highly experienced and helped me with a new Mercedes purchase. More

Vito, Kolls, and Jonny The best we love all the information and instructions he’s is the best ever. information and instructions he’s is the best ever. More

Wonderful experience buying my first Mercedes at Natick location. Charles my sales agent was the best. He was very friendly and extremely patient with me. I never felt rushed or pressured to make a decisio location. Charles my sales agent was the best. He was very friendly and extremely patient with me. I never felt rushed or pressured to make a decision and this is very important. Thank you Charles! More

Jonnie was introduced to me by Brian Breidegam to facilitate an intro to me vehicle session. Jonnie was very knowledgeable and helpful. It put the icing on the Mercedes experience . Both individuals facilitate an intro to me vehicle session. Jonnie was very knowledgeable and helpful. It put the icing on the Mercedes experience . Both individuals went above and beyond More

I feel duped. M-B didn’t tell me they had replaced the engine centrifuge cover just 10K miles ago but they did it again. Price was 5 times what it was less than 3 M-B didn’t tell me they had replaced the engine centrifuge cover just 10K miles ago but they did it again. Price was 5 times what it was less than 3 years ago, same part number. Seems M-B is aggressively pursuing to maximize service revenue at our expense. Talking to service techs is not allowed (because they are afraid they may lose revenue if they tell us the truth?). Losing trust in M-B to be honest with what needs fixed. Getting harder to stick with this brand. Two stars instead of 1 because the quality of work is high (disregarding repeat fixes at 5x the price). More

It was a terrific experience from start to finish working with Jonny. Vito and the entire team at Mercedes of Natick. The Sales team was helpful without being pushy, the financing process was fast, transpare with Jonny. Vito and the entire team at Mercedes of Natick. The Sales team was helpful without being pushy, the financing process was fast, transparent and comfortable and the extensive tutorial of the various options and features within the GLS was incredibly helpful as a first time Mercedes owner. More

Vito, was great and patient, never too pushy. The finance manager, Kolls was helpful in the financing process matter. Jonny , the tech young man was outstanding and enthusiastic in expertly s The finance manager, Kolls was helpful in the financing process matter. Jonny , the tech young man was outstanding and enthusiastic in expertly showing us the technology in the vehicle. What an exciting young man. He showed us so much I never knew the car is capable of doing. Both Vito and Johnny are thorough, proficient and diligent. More

Excellent service at the dealership and working with Frederick. I had a great experience and will go back for my next service. Frederick. I had a great experience and will go back for my next service. More

Jonny and Vito both offered great exceptional service 10 stars are the standard for these both and we appreciate their patience and expertise and very friendly demeanor and offered future assistance wheneve stars are the standard for these both and we appreciate their patience and expertise and very friendly demeanor and offered future assistance whenever needed. Greatly recommend thank you!! More

As always Mercedes Benz of Natick treated me with respect. The appointment was for a recall notice that I received. I asked if I could wait and they said of course. The work was completed in less tha respect. The appointment was for a recall notice that I received. I asked if I could wait and they said of course. The work was completed in less than 80 minutes including washing the car. More