
Mercedes-Benz of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The Dream Team Armin and Alex were a dynamic duo. Both were focused on making my purchase one that accommodated my vehicle requests and financial requirements. Regar Armin and Alex were a dynamic duo. Both were focused on making my purchase one that accommodated my vehicle requests and financial requirements. Regarding the financial aspect, Tim displayed the same professional demeanor, along with humor and knowledge. Mercedes Benz of Natick has provided a great experience for me. Thanks to the incredible team! More
Awesome service Great service - team dedicated to making sure things go well. A great place to have your car taken care of - quick, responsive, and efficient. A Great service - team dedicated to making sure things go well. A great place to have your car taken care of - quick, responsive, and efficient. A solid recommendation. More
Mercedes of Natick My experience with Mercedes of Natick has always been fantastic. Just what you should expect from a Mercedes Dealership. I have bought 3 vehicles from My experience with Mercedes of Natick has always been fantastic. Just what you should expect from a Mercedes Dealership. I have bought 3 vehicles from them and always found the salesman to be friendly ,professional and knowledgeable. My recent experience with Mercedes of Natick involved service of both cars I own. Our service adviser is Fred Romsey and as always, he was right on top of everything. I asked to be called before the appointments so I could go over the service for both vehicles and the rental arrangements. Fred call me up about a week before to get things in order. The service department has always been, truly exceptional. If you have a problem, squeak, a rattle or something more serious, they really look for it and fix it. Fred Romsey did a great job of keeping me informed of the cars repair progress. Even though I live on Cape Cod, I will always bring my cars to Mercedes of Natick for service. They're that good. More
Outstanding service Cong and Armin did an outstanding job, they were exceptional. They are what I call the true winners, we will definitely go back to them for our next v Cong and Armin did an outstanding job, they were exceptional. They are what I call the true winners, we will definitely go back to them for our next vehicle. More
Outstanding! Highly recommend buying from here! The dealership is welcoming, easy to work with, and they treat you like “part of the family”. Ask for CES; he lo Highly recommend buying from here! The dealership is welcoming, easy to work with, and they treat you like “part of the family”. Ask for CES; he loves what he does! His patience matched with his Mercedes experience and knowledge, made for a great overall experience. More
Outstanding service I can count on Fred Ramsey, Sr. Adviser, to make my visit successful. He pays attention to both the owner and the MB in all matters. I can count on Fred Ramsey, Sr. Adviser, to make my visit successful. He pays attention to both the owner and the MB in all matters. More
Great friendly atmosphere Excellent customer service all around I will recommend to friends and family I’m very pleased that I have purchased a great vehicle At your plac Excellent customer service all around I will recommend to friends and family I’m very pleased that I have purchased a great vehicle At your place More
Great Service Dept! I found the Natick Mercedes Benz Service Dept really thorough and they meet their deadlines. To mske it really easy you get one of their cars while t I found the Natick Mercedes Benz Service Dept really thorough and they meet their deadlines. To mske it really easy you get one of their cars while they service yours! Savannah was knowledgable and got the work done, even replacing gas cap! I highly recommend this dealership. More
The entire experience was fantastic. Vito was very cordial, patient, and took time to explain even the most minute detail. The manager was also very nice. In the end, I left the place ve Vito was very cordial, patient, and took time to explain even the most minute detail. The manager was also very nice. In the end, I left the place very satisfied overall. Next time you have a chance to come to this dealership, definitely ask for Vito. You will not regret you did.I especially want to mention Jonny Pham, the Product Specialist, for his friendliness, patience and expert knowledge in explaining the numerous state of the art features of the CLS 450 to ensure a comfortable and safe enjoyment of my car. He even scheduled a second meeting with me to ensure that I fully understand the system. I will definitely be back to this dealership to get a new car in the future . More
an Extraordinary Experience Right from the very start, our experience with MB of Natick was nothing less than exceptional. After an internet search for a very specific automobil Right from the very start, our experience with MB of Natick was nothing less than exceptional. After an internet search for a very specific automobile and use of Dealer Rater, which was quite informative, I was informed that if they did not have the ideal car that I wanted, they would order it to my specifications, and in fact, they did. They were a joy to deal with and negotiations were reasonable and pleasant, not tense and uncomfortable like other dealerships. Vito was in contact during the manufacturing of my car in Germany, it was registered and delivered to my home. Shahien spent more than adequate time programming my auto and ascertaining that I had a complete understanding of the technology present. Without reservation, I would recommend MB of Natick to everyone! More