Mercedes-Benz of Sudbury

Jonny is the concierge at MB Natick. which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teach which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teaching me about the Mercedes me app and all the bells and whistles inside the vehicle.he is very patient, knowledgeable and personable! Great job Jonny!! So glad to know there was a person there that does this job!! More

My husband and I have been buying cars from this dealership for at least 25 years. We always ask Steve Boston for help. He is wonderful, knowledgeable, very pleasant to deal with and very straight-f dealership for at least 25 years. We always ask Steve Boston for help. He is wonderful, knowledgeable, very pleasant to deal with and very straight-forward! He makes buying a car a very happy and pleasant occasion. Thank you Steve! More

Fast, courteous service Very helpful, informative customer service agent Very pleased with expeditious service and advice customer service agent Very pleased with expeditious service and advice More

Franco was extremely helpful and we connected right away. I knew which model I wanted. He reviewed all the vehicle features and we took a test drive. The negotiation process was easy and my car was ready the I knew which model I wanted. He reviewed all the vehicle features and we took a test drive. The negotiation process was easy and my car was ready the following day. More

First time buy a car and it was a good experience for me. People clearly explained every question I asked People clearly explained every question I asked More

Service is good and prompt. Courtesy car service is convenient and the vehicle is in great condition. Courtesy car service is convenient and the vehicle is in great condition. More

I really enjoyed my training session with Jonny, he took true time to teach me me how to use all the technical features of my new car. He is an excellent teacher and fun to work with. He is a great addition true time to teach me me how to use all the technical features of my new car. He is an excellent teacher and fun to work with. He is a great addition to the dealerships team. More

This dealership was top notch from start to finish and I couldn’t be more appreciative of that. I found a used Audi online at this location while they were closed on Sunday but reached out to inquire odd t couldn’t be more appreciative of that. I found a used Audi online at this location while they were closed on Sunday but reached out to inquire odd the car was still available. First thing Monday morning Danny the sales manager reached out to let me know the car was still available. With only a 20 minute notice that I was already on my way to see the car they had already pulled it up front clean as a whistle and gassed up ready to test drive. The car sold itself but I really did appreciate the low pressure environment and working with my sales person Vito who was top notch also. More

My wife and I had a great experience at this dealership. We were provided excellent service by Vito Argote, Yatin Kamble and Jonny Pham. Vito was our salesperson and he explained all the details about the C We were provided excellent service by Vito Argote, Yatin Kamble and Jonny Pham. Vito was our salesperson and he explained all the details about the CPO Mercedes GLC 300 that we were interested in thoroughly and patiently. Yatin took wonderful care of all the documentation and Jonny introduced us to a number of features of our new Mercedes in great detail at the time of delivery. The whole process was super smooth and we got a fair deal from the dealership. I would highly recommend Mercedes Benz of Natick. More

Sure, here's a review for Fred: I recently visited the Mercedes-Benz dealership for a check engine light issue and had the pleasure of working with Fred, the service rep. Fred was not only helpful and cou Mercedes-Benz dealership for a check engine light issue and had the pleasure of working with Fred, the service rep. Fred was not only helpful and courteous but also exceptional in keeping me informed throughout the process. His proactive updates and attention to detail made my experience stress-free. More