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Mercedes-Benz of Sudbury
Sudbury, MA
2,868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,868 reviews
May 06, 2024
Chris and Jonny gave me a fantastic experience and tutorial on my S Class. Great instructor and informative lesson offered by Jonny. Chris was my sales person very consistent with follow up and glad h tutorial on my S Class. Great instructor and informative lesson offered by Jonny. Chris was my sales person very consistent with follow up and glad he did to get my my S class that i wanted. professional, kind, and honest. More
by abdo
May 06, 2024
Jonny is extremely knowledgeable and taught me so many things about my new car that I never knew about. He was also so kind and patient with me while I was getting the hang of everything. He is simply the things about my new car that I never knew about. He was also so kind and patient with me while I was getting the hang of everything. He is simply the best! More
by Mira J
May 02, 2024
Great customer service,responsive,courteous. Kept me imformed throughout the seriving of my vehicle! Thank you! Kept me imformed throughout the seriving of my vehicle! Thank you! More
by Wask06
Employees Worked With
May 02, 2024
Trata muy bien al cliente y Es muy amable y excelente servicio yo personalmente volvería a comprarle otro vehículo servicio yo personalmente volvería a comprarle otro vehículo More
by The big boss
Employees Worked With
May 02, 2024
Jonny is the concierge at MB Natick. which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teach which I had no idea existed until I went in for service. Made an appt w him and he very knowledgeable about Mercedes vehicles! Very thorough in teaching me about the Mercedes me app and all the bells and whistles inside the vehicle.he is very patient, knowledgeable and personable! Great job Jonny!! So glad to know there was a person there that does this job!! More
by Broker00
May 01, 2024
Franco was extremely helpful and we connected right away. I knew which model I wanted. He reviewed all the vehicle features and we took a test drive. The negotiation process was easy and my car was ready the I knew which model I wanted. He reviewed all the vehicle features and we took a test drive. The negotiation process was easy and my car was ready the following day. More
by vvitucci
Employees Worked With
May 01, 2024
My husband and I have been buying cars from this dealership for at least 25 years. We always ask Steve Boston for help. He is wonderful, knowledgeable, very pleasant to deal with and very straight-f dealership for at least 25 years. We always ask Steve Boston for help. He is wonderful, knowledgeable, very pleasant to deal with and very straight-forward! He makes buying a car a very happy and pleasant occasion. Thank you Steve! More
by Ginaromm
Employees Worked With
April 30, 2024
First time buy a car and it was a good experience for me. People clearly explained every question I asked People clearly explained every question I asked More
by hancong97
