Mercedes-Benz of Sudbury

Franco was great to work with. He was not pushy and answered all of my questions He was not pushy and answered all of my questions More

Visiting from out of town. Needed to replace a tire asap. I called and they gave me a service appointment right away. Told me they had the right tire in stock and had put one a Needed to replace a tire asap. I called and they gave me a service appointment right away. Told me they had the right tire in stock and had put one aside for me. Told it would take @ 90 minutes to do the job. Walked over to the counter after that time expired and was told my car was ready and would be brought to me as soon as finished washing my car! Unbelievable service! Fast, accommodating. Saved a holiday weekend for me. More

I had an exceptional experience with Vito at Mercedes Sudbury! As someone with 10 years of experience in the same business and currently a GM at another dealership, I know what to expect, and I can be a Sudbury! As someone with 10 years of experience in the same business and currently a GM at another dealership, I know what to expect, and I can be a tough customer. However, Vito impressed me from start to finish. I walked in knowing exactly what I wanted, and he took the time to make it happen, explaining every detail of the vehicle thoroughly. His professionalism and friendly demeanor made all the difference. I highly recommend Vito to anyone looking to purchase a Mercedes. He truly knows how to cater to his customers, and you won't be disappointed! Thank you, Vito, for your outstanding service! More

My salesman Marc was very professional and addressed my questions thoroughly. The dealership is very nicely equipped with many different types of vehicles to view. I would highly recommend that anyone look questions thoroughly. The dealership is very nicely equipped with many different types of vehicles to view. I would highly recommend that anyone looking to purchase one vehicle should consider shopping here. More

Dan always takes the best care of his customers. He goes out of his way to make the process smooth and painless. He goes out of his way to make the process smooth and painless. More

Josh was incredibly attentive and knowledgeable, providing me with all the information I needed. The service on my vehicle was quick and efficient, without any unexpected delays or costs. While ther providing me with all the information I needed. The service on my vehicle was quick and efficient, without any unexpected delays or costs. While there was another dealership closer to my home, I chose this one for a good reason. I highly recommend them. More

I have worked with Fred for many years. He is an excellent customer service representative. He is an excellent customer service representative. More

Fred Romsey is a fantastic service advisor and the service team is a pleasure to deal with! service team is a pleasure to deal with! More

Service was good. I would have liked to review my invoice with the service advisor. the advisor was on the phone with another customer and I was taken care of by anoth I would have liked to review my invoice with the service advisor. the advisor was on the phone with another customer and I was taken care of by another advisor. The car was cleaned inside which I appreciated. I had the car detailed and it was great. More

I spent afternoon there to do paperwork for new car lease. Very positive experience. Organized and transparent. Nice facilities / amenities while waiting. lease. Very positive experience. Organized and transparent. Nice facilities / amenities while waiting. More