Mercedes-Benz of Sudbury

Fantastic experience. From initial contact, ordering, delivery and dealer preparation. Everyone involved in the process was extremely professional and helpful. My post-sal From initial contact, ordering, delivery and dealer preparation. Everyone involved in the process was extremely professional and helpful. My post-sales session with Jonny was outstanding. He answered all of my questions - including ones I hadn't even thought of - and took the time to make sure I was comfortable with the cars features and advanced technology. I will definitely recommend this dealer and especially a session - or two - with Jonny, More

I purchased my car here about a week ago, trading in my 2016 E-Class for a 2020 E450. Dynae was incredibly helpful; she's super patient, kind, and has a wonderful sense of humor. She assisted me in making 2016 E-Class for a 2020 E450. Dynae was incredibly helpful; she's super patient, kind, and has a wonderful sense of humor. She assisted me in making the right decision without any pressure to buy, which I really appreciated. I highly recommend her to anyone looking for a new car. I left with a smile on my face and absolutely no regrets. Thank you, Dynae! More

Johnny and Naseem were both so helpful and informative in our experience. Naseem was friendly and wonderful to work with. She was incredibly knowledgeable and supportive while we tried out different vehicles our experience. Naseem was friendly and wonderful to work with. She was incredibly knowledgeable and supportive while we tried out different vehicles and asked tons of questions. Johnny helped us learn the ins and outs of the car and was clear in all of the details he gave us! More

Jonny was a significantly superior client service person and lifted up our experience of buying the car..he went above and beyond and stayed past closing hours. He knew all the technology in the car and lifted up our experience of buying the car..he went above and beyond and stayed past closing hours. He knew all the technology in the car More

Jonny Pham is exceptionally knowledgeable, organized, effective, and exceedingly patient. I've had two excellent learning sessions with Jonny and he has offered more if I need it. Impossible to full bene effective, and exceedingly patient. I've had two excellent learning sessions with Jonny and he has offered more if I need it. Impossible to full benefit of all the electronics in my new GlE450e without tutorials the quality of Johnny's expert assistance. More

Our experience was excellent. Very pleasant and knowledgeable staff. Johnny Pham was extremely knowledgeable and explained things very clearly. Steve Boston was an amazing sal Very pleasant and knowledgeable staff. Johnny Pham was extremely knowledgeable and explained things very clearly. Steve Boston was an amazing sales representative who made our experience easy and pleasant. More

I recently purchased a GLE 450 and had the absolute pleasure of working with Vito Argote at Mercedes Benz Sudbury. From the moment I scheduled my appointment, Vito was incredibly professional. He took pleasure of working with Vito Argote at Mercedes Benz Sudbury. From the moment I scheduled my appointment, Vito was incredibly professional. He took the time to walk me through every single detail of the vehicle and was thorough during the test drive. His knowledge about the cars he’s selling is truly impressive. He answered all my questions with ease, and the entire experience felt like chatting with a friend who genuinely wanted to help- not a pushy salesperson. Vito’s professionalism and dedication to making sure I was 100% happy with my purchase was evident from start to finish. On the day I picked up my car, I was introduced to Jonny Pham, the delivery specialist. Jonny helped me set up the Mercedes Me app and took his time going over all the features of the car. He was incredibly patient, professional and knew the ins and outs of every system. He answered every question I had and made sure I left feeling confident and comfortable with all the tech in my new GLE 450. If you are in the market for a new car, I highly recommend visiting Mercedes Benz Sudbury. Just ask for Vito and Jonny. You will be in great hands and walk away with not only a fantastic vehicle, but an exceptional experience as well. Arthur Correa. More

This is the second time I’ve utilized his assistance. He’s phenomenal He’s very organized. He’s very direct and very knowledgeable . He has a great personality and makes a customer feel very comfortabl He’s phenomenal He’s very organized. He’s very direct and very knowledgeable . He has a great personality and makes a customer feel very comfortable and answers all questions easily I was so happy he was still working with Herb Chambers Mercedes of Sudbury. More

Jonny made my experience at Mercedes in Sudbury MA is truly exceptional. You can tell from the second you meet Jonny that he’s there to give you the best experience when learning about the ins and outs o truly exceptional. You can tell from the second you meet Jonny that he’s there to give you the best experience when learning about the ins and outs of your car. I truly learned SO much from him and he made understanding the tech easy. Jonny was personable, down to earth, positive, SUPER knowledgeable, efficient and all around great vibe. What more could you ask for! I couldn’t recommend him enough! More

Dynae was truly exceptional. I would 100% recommend Dynae to anyone that comes into the Mercedes Sudbury dealership. Dynae was friendly, understanding, positive, organized, extre I would 100% recommend Dynae to anyone that comes into the Mercedes Sudbury dealership. Dynae was friendly, understanding, positive, organized, extremely knowledgeable about all the cars we were interested in, PATIENT when test driving, and willing to work within our budget to make something work for me which I’m a first time car owner. I couldn’t have asked for a better first experience. THANK you Dynae! More