Mercedes-Benz of Sudbury

Have used them for four successive cars over the decades. . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years the . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years they step up to make it right More

So grateful that Sarah scheduled an appointment with Johnny. He was amazing and showed me a million things I did not appreciate about my vehicle Johnny. He was amazing and showed me a million things I did not appreciate about my vehicle More

I had a wonderful experience with Jonny, he was extremely helpful and very knowledgeable and cool to work with. I recommend Jonny to every Mercedes-Benz owner! helpful and very knowledgeable and cool to work with. I recommend Jonny to every Mercedes-Benz owner! More

Jonny is extremely knowledgeable and very patient as he helped us undertand the all the details of our new car. I highly recommend asking for him if you have any questions related to your car. He spent a l helped us undertand the all the details of our new car. I highly recommend asking for him if you have any questions related to your car. He spent a lot of time with us and even ave us his number if we have questions in the future. A top notch employee! More

I really like show me the video what I need to repair. and no problem to pick up my car. and no problem to pick up my car. More

They provide an excellent service. They solved a problem with my car that the other dealer still needs to. I will come back to this dealer. They solved a problem with my car that the other dealer still needs to. I will come back to this dealer. More

Daniel in services was awesome in taking care of my ever need and some, thank you need and some, thank you More

I was told to go and pick up my car that it would be ready by the end of the day, I spent almost 2 hours in traffic, took a personal day out of work just to go and handle it , paid a towing company 200 ready by the end of the day, I spent almost 2 hours in traffic, took a personal day out of work just to go and handle it , paid a towing company 200 bucks and when I got there my car was outside and everything from the passenger and driver seat was taking off and everything under the seat and when I asked why my car is like that service manager (Geoff Boss) said he would give me 2 options for me to take the car as is and he will knock 100 dollar off or leave the car and come back tomorrow witch I was confused because I stated to him that I missed work to handle this and I can’t miss work again because you guys failed to communicate with each other. I had called the store in the morning letting them know that I was going there to get the car. He was very rude and unprofessional from the begging , spoke to me like I was less of a person, I turned around and stated to him that this Isn’t my fault, he looked at me and told me to get my piece of xxxx car out of there. More

Ready for appointment when I arrived. Work was completed on a timely basis. The staff was friendly and respectful. Work was completed on a timely basis. The staff was friendly and respectful. More

Jonny Pham provided outstanding service. He Is pleasant and very helpful. I have had my car for five years already and had never been able to deal with the technology in my car. Jonny was t He Is pleasant and very helpful. I have had my car for five years already and had never been able to deal with the technology in my car. Jonny was the first person to provide the information in a way that I could understand. He is a credit to the Herb Chambers Mercedes organization! Christine Cahill More