Mercedes-Benz of Sudbury

While for most of my experiences have been really good. My annual service call made me not want to buy another Mercedes. My annual service call made me not want to buy another Mercedes. More

Everyone was gracious, helpful and knowledgeable. Steve Boston went above and beyond for us. We were so happy with the whole process Boston went above and beyond for us. We were so happy with the whole process More

We went to 3 dealerships prior but chose to purchase from Fares because he was kind, personable, and honest. Provided us with a great first time experience for our son! Thank you so much! from Fares because he was kind, personable, and honest. Provided us with a great first time experience for our son! Thank you so much! More

Wonderful service - easily scheduled and quickly completed. 10 year old car looks like new - will always use this dealership completed. 10 year old car looks like new - will always use this dealership More

Availability (same day!) and ease of appointment was top notch. Service advisor was friendly and informative. Price for a simple Nav software refresh was a little dear ($380) but it’s a dealership so not un notch. Service advisor was friendly and informative. Price for a simple Nav software refresh was a little dear ($380) but it’s a dealership so not unexpected. Wi-Fi was strong and logging into it was easy, waiting room was comfy and staff was friendly. Took a little longer than it should (2.5 hrs) which is why it’s only 4 stars. More

Prompt service done on time car very clean dealership waiting lounge was very comfortable great experience thank you waiting lounge was very comfortable great experience thank you More

For those searching to purchase a vehicle through Mercedes-Benz of Natick, would absolutely recommend Vito, Sales and Leasing Consultant, and Yatin, Business Manager; both were extremely professional Mercedes-Benz of Natick, would absolutely recommend Vito, Sales and Leasing Consultant, and Yatin, Business Manager; both were extremely professional, concise, and incredibly patient. The entire experience was overall a fluid smooth process from start to finish. There were no surprises! Would recommend to friends/family. More

I had a very positive experience working with Saena on the purchase of a preowned Mercedes-Benz. The entire experience was quick and seamless, as someone who tends to purchase a new car once every year or the purchase of a preowned Mercedes-Benz. The entire experience was quick and seamless, as someone who tends to purchase a new car once every year or two I have to say I was impressed. My partner and I drove 2 hours for an appointment to see a vehicle, and when we arrived it was clean and parked front and center for us. Saena presented it and it’s features to us, had our trade appraised, was very respectful during negotiations and kept us excited. I’m very grateful to have worked with such a kind and patient consultant. A true professional. We were on the road in our new car before lunch. More

Thanks so much to Fares, we have a great experience here. He is very nice and patient, provided all the services we needed. We do appreciate that! He is very nice and patient, provided all the services we needed. We do appreciate that! More

Fred Romney provides excellent and honest service. Always there to answer any question and explains in simple language there to answer any question and explains in simple language More