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Mercedes-Benz of Sudbury
Sudbury, MA
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,933 reviews
November 30, 2021
Fares made my purchasing of my Glc a fantastic Fares made my purchasing of my Glc a fantastic experience, being my 4th Mercedes. The transition was smooth, Very knowledgeable and a real gentlem Fares made my purchasing of my Glc a fantastic experience, being my 4th Mercedes. The transition was smooth, Very knowledgeable and a real gentleman To deal with. George zecco More
by George.zecco
Employees Worked With
Caitlin Messier, Kolls Oloko, Fares Barek
November 29, 2021
Scott is knowledgable and helpful. Really easy to deal with. Herb Chambers tend to be higher priced than other Mercedes dealers including charges such as environmental charge but service is very good. with. Herb Chambers tend to be higher priced than other Mercedes dealers including charges such as environmental charge but service is very good. More
by Mjcody49
Employees Worked With
Scott Masterson
November 28, 2021
I had a good experience here, which is difficult during Covid! Howard was my salesman and was very kind and didn't rush me or make things feel icky. He was comfortable walking me through the process. They Covid! Howard was my salesman and was very kind and didn't rush me or make things feel icky. He was comfortable walking me through the process. They do delivery which is so helpful and like really stood out! Thank you, will prob return More
by kiraag18
Employees Worked With
November 27, 2021
Our agent, Charles, was very helpful and informative during our visit to the dealership. Thanks! during our visit to the dealership. Thanks! More
by jawed.mirzai
November 27, 2021
The purchase of my 2021 S Class was a semi-confusing issue due to many factors primarily due to the RMV. My salesperson Vito Argote performed over and above getting my car registered albeit a month late issue due to many factors primarily due to the RMV. My salesperson Vito Argote performed over and above getting my car registered albeit a month late due to RMV restrictions. He went to the Registry and got it done for me. Great customer service! Thank you Vito! More
by gwilkinson
November 25, 2021
Excellent and timely repair service. Attention to detail. Friendly and respectful customer service. Highly recommended. Friendly and respectful customer service. Highly recommended. More
by jnamyslowski
November 22, 2021
Upon entering the dealership we were greeted with a warm welcome by Charles Scrymgeour. Charles introduced us to the GLE 350 which we were interested to take for a test drive, it became apparent that he wa welcome by Charles Scrymgeour. Charles introduced us to the GLE 350 which we were interested to take for a test drive, it became apparent that he was very knowledgeable with this model and all Mercedes-Benz models . Charles was a pleasure to work with and kept in constant communication during the build process. I would recommend Charles to any new car buyers. More
by Paul71
Employees Worked With
November 20, 2021
They really took great care of me during a bad situation. Another dealer who you don’t take me for at least a week and I needed immediate attention. Another dealer who you don’t take me for at least a week and I needed immediate attention. More
by Louden
Employees Worked With
Scott Masterson
