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Mercedes-Benz of Sudbury
Sudbury, MA
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,933 reviews
December 05, 2021
I would choose Charles a million times over and over and over again. After an unpleasant past experience elsewhere, I’m so glad I found Charles. He is wise and knowledgeable, especially when it comes to Mer over again. After an unpleasant past experience elsewhere, I’m so glad I found Charles. He is wise and knowledgeable, especially when it comes to Mercedes Benz. He takes the time to understand your needs and you can really tell that Charles works with integrity. I have so much respect for him and how much he truly cares. Charles is professional and works efficiently to save you time and stress. Do yourself a favor and go see Charles for your next car purchase. You’ll be so glad you did! More
by lisanguyen318
Employees Worked With
December 04, 2021
Johnny is the best. Learned everything we needed to learn. In our new car. Love this dealership! learn. In our new car. Love this dealership! More
by Mike
Employees Worked With
Other Employees :
Caitlin Messier, Danny Kaboub, Kolls Oloko, Scott Masterson
December 03, 2021
I was so afraid I would be overwhelmed by all the buttons, knobs and features of my new car. I knew I would be confused. But that did not happen. Jonny explained everything in an organized calm manne buttons, knobs and features of my new car. I knew I would be confused. But that did not happen. Jonny explained everything in an organized calm manner and he made it so easy! I highly recommend that you ask for him. He is a great teacher. More
by barbaramiller
December 02, 2021
My experience with Mercedes was impressive from start to finish! Vito my sales person was informative and held our hand through the whole process. Johnny made the delivery and was so great and patient in se finish! Vito my sales person was informative and held our hand through the whole process. Johnny made the delivery and was so great and patient in setting up my car and explaining everything that I needed to know. It was an amazing experience! More
by Dalercuddy
December 01, 2021
Fred is the best!! We have been working for over two decades and he always takes care of everything. decades and he always takes care of everything. More
by kuldeep
Employees Worked With
December 01, 2021
Our transaction was literally seedless and it was all because of Jonny. He personally delivered our new Mercedes to our house on a Friday night! because of Jonny. He personally delivered our new Mercedes to our house on a Friday night! More
by Wanida
Employees Worked With
December 01, 2021
Jonny as a technician, gave us lots of support about the new car during the sales, and after the purchase. He answered all questions we had and taught us how to use the new car. He asked us questions to mak new car during the sales, and after the purchase. He answered all questions we had and taught us how to use the new car. He asked us questions to make sure we understood them. Appreciate his patience and information! More
by Emily
Employees Worked With
