Mercedes-Benz of Sudbury

No other dealership will treat a customer as well as Mercedes Benz of Natick. Charles Scrymgeour, a superb sales and leasing consultant, handled my trade in for a newer model E class with great professi Mercedes Benz of Natick. Charles Scrymgeour, a superb sales and leasing consultant, handled my trade in for a newer model E class with great professionalism. Fred Romsey, my long time advisor, referred Charles to me, and I was in good hands soon after. Also, the finance director, Kolls Oloko, applied top notch business skills in order to offer me the best deal. Even though I'm a long time customer, their loyalty and commitment to my satisfaction will be felt by anyone shopping for a world class Mercedes Benz. More

Excellent service. Facilities are clean, comfortable and well organized. Staff is respectful, friendly and efficient without being arrogant. I can’t give five stars overall compared to other more spacious M well organized. Staff is respectful, friendly and efficient without being arrogant. I can’t give five stars overall compared to other more spacious Mercedes dealers, some of which include a small museum of historic cars. More

First time using their service department and was very pleased. Easy check-in, loaner, pick up the same day. Work was done well. pleased. Easy check-in, loaner, pick up the same day. Work was done well. More

Very friendly very nice, I worked with Francisco who helped me look for my new GLS450. Afterwards Jonny the product specialist helped me learn all the features and benefits of the vehicle! Thank you for helped me look for my new GLS450. Afterwards Jonny the product specialist helped me learn all the features and benefits of the vehicle! Thank you for teaching me very pleasant experience highly recommend to anyone in search of new car and the learning process with easy and painless thank you! More

It was a delightful experience with Nick! He is friendly, accommodating and helpful all the way from the start to the end! It was never stressful, easy to talk to and attentive to our needs and ma friendly, accommodating and helpful all the way from the start to the end! It was never stressful, easy to talk to and attentive to our needs and made sure we are comfortable! He is simply beyond amazing!Such a great time and a pleasant experience!!! More

Mercedes Benz of Natick is a great and hassle free place to buy a car without much homework. to buy a car without much homework. More

I am not a fan of car shopping. I get easily overwhelmed with the options and prices and always feel like I’m not making the more informed decision. THIS WAS NOT THE CASE. Saena made this experience for me with the options and prices and always feel like I’m not making the more informed decision. THIS WAS NOT THE CASE. Saena made this experience for me and my husband very comfortable. I never felt like I was being sold. It felt like I had an old friend showing me cars and giving me advice. Before leaving with the car she made sure we were set up with someone on her team to take us through the details of the car and made sure we felt comfortable driving it off the lot. I don’t know about you but I don’t have time to figure out how each feature works - so this was gold for me. She checked in throughout the process and even a couple weeks after. So friendly! More

Jonny was amazingly helpful. He answered all of my questions and beyond. He showed me things in my car that I didn’t know before. He also offered help in the future. He is simply amazing. questions and beyond. He showed me things in my car that I didn’t know before. He also offered help in the future. He is simply amazing. More

I have ALWAYS had good service at this Dealership and I have ALWAYS had good service at this Dealership and have worked with Scott several times. Scott is polite, knowledgeable, and competent. This was I have ALWAYS had good service at this Dealership and have worked with Scott several times. Scott is polite, knowledgeable, and competent. This was true when buying my present car and when having any service done. I do appreciate his help this morning in getting the problems answered and corrected and going out of his way to arrange for the yearly inspection to be done. The dealership is fortunate to have Scott in the Service department representing Mercedes-Benz. More

Outstanding service! Always very clear about what needs to be done and what the cost will be. to be done and what the cost will be. More