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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,932 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,932 reviews

February 03, 2022

I have been their customer for a long time.Mr Boston in sales and Scott and Luis in service have been so professional ,kind and helpful. More

by Manijeh Zarghamee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas, Scott Masterson
Feb 03, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your continued support of the Mercedes-Benz of Natick team! We're grateful for your business, as well as your kind words, and look forward to your next visit!

February 01, 2022

Jonny was very helpful on going over all the features of the car I recently purchased. He is very knowledgeable and you can tell based on his enthusiasm how passionate he is on what he does. Thanks Jonny f More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Feb 02, 2022 -

Mercedes-Benz of Sudbury responded

We're so happy to hear Jonny was able to get you feeling comfortable with all the great features in your vehicle and we'll be sure to let him know how much you appreciate his awesome service. Thanks for trusting Mercedes-Benz of Natick with your business. We hope we have the opportunity to work with you again in the future!

February 01, 2022

Jonny, Stephen Boston, Sharon and the whole team were fantastic to work with! We had an awesome experience, everyone was so excited and friendly. Jonny did a great job going over the vehicle and making s More

by Swalsh7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew torrico
Feb 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your experience working with Jonny, Stephen, and Sharon at Mercedes-Benz of Natick! We appreciate your recommendation!

February 01, 2022

Jonny was great showing me all the various options on the car. I have owned a new Mercedes at least since 2000 every 2-3 years but still there were things I did not know I could do with the various options. More

by RMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Kotsiopoulos, Fares Barek
Feb 02, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We're so glad Jonny, Veto & the team provided you with awesome service and we'll be sure to pass along this wonderful feedback to them. Thanks for trusting Mercedes-Benz of Natick with your business. We hope we have the opportunity to work with you again in the future!

February 01, 2022

Saena was great to work with as she made the process of buying my car go smoothly. She was very knowledgeable and helpful. It was overall a great experience. Thank you Saena! More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Feb 02, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review, Melissa! We're thrilled to hear that Saena made your recent experience with us a great one and we can't wait to share this wonderful feedback with her. Thanks for visiting Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

February 01, 2022

Luis was very helpful to diagnose the issue and and explain and come up with best solution to fix More

by yaz@icpcpi.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis (Dave) Tanzilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Luis at Mercedes-Benz of Natick! We look forward to seeing you next time!

January 31, 2022

Fred is rare these days. He really cares and shows it. Thank you fred you are a quality guy More

by dnager
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share these kind comments! We're truly lucky to have Fred on our team and we'll be sure to share this wonderful feedback with him. Thanks for trusting Mercedes-Benz of Natick with your business. We look forward to seeing you next time!

January 31, 2022

Bought my car at Natick MB, but then moved to NYC. Despite my move I still bring my car to Natick MB for all my services. They are the best, particularly Fred, my service agent. I had an urgent need t More

by OB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mercedes-Benz of Sudbury responded

Wow! You have made our day with this great feedback and five-star rating! It means the world to Fred and the Mercedes-Benz of Natick team that you feel confident coming all that way to see our technicians! We look forward to providing excellent care in the future! Thank you!

January 28, 2022

Fares and Jonny helped me get into my new GLS450 they were great and walked me through setting up the vehicle and personalizing it to my needs! They were great professional and courteous go see them on y More

by Joanjq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fares Barek
Jan 31, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the review! We're so glad Fares & Jonny were able to get you feeling comfortable with your new GLS 450 and we'll be sure to share this wonderful feedback with them. Thanks for trusting Mercedes-Benz of Natick with your purchase and please don't hesitate to reach out if we can be of service again in the future!

January 27, 2022

The customer service is very good. I dealt with Abdul Khalid who was excellent and service oriented The only complaint I have is about repair pricing which is absolutely outrageous… More

by sergeden21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Jan 27, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Mercedes-Benz of Natick

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