Mercedes-Benz of Sudbury

I have been coming to this Mercedes-Benz in Natick dealership for decades, buying new cars and getting serviced. When it’s time to buy a new car I decided to come to the same dealership. Howard Rosen dealership for decades, buying new cars and getting serviced. When it’s time to buy a new car I decided to come to the same dealership. Howard Rosenberg was a great salesman who helped me to order my new Mercedes exactly the way I wanted it. When it’s finally time to pick up my new car, Howard came to pick me up from my house, and Johnny Pham then started going over the new car with me. Johnny was extremely patient and enthusiastic in showing me all the new features and how to operate the controls, he spent hours going over everything with me and also helped me to set up the app in my cell phone. I am very happy and satisfied with the entire purchase process and I look forward to continue receiving great services from this dealership . More

Johnny and Steve were very helpful, knowledgeable and patient with us. They helped to make our new car experience five star. Thanks! patient with us. They helped to make our new car experience five star. Thanks! More

This is a great dealership. High quality cars, great choices, and great staff. Rafi was excellent, super knowledgeable about cars, and very accommodating to our needs. At each s High quality cars, great choices, and great staff. Rafi was excellent, super knowledgeable about cars, and very accommodating to our needs. At each step of the way Rafi was honest, and always had our interests in mind. He was transparent and genuine. I would love to buy another car from Rafi again in the future. Once the deal closed, we worked with Jonny to learn about all the systems. Jonny was super knowledgeable and tech-savvy, and spent nearly 2 hours (extending the session) with us to ensure we left with zero questions. Great team! More

Quick, on scheduled, and professional service. Looking forward to my next appointment a s d f Looking forward to my next appointment a s d f More

Excellent customer service. maintenance personnel Fredrick was awesome. He explained everything clearly what was being done to are car. maintenance personnel Fredrick was awesome. He explained everything clearly what was being done to are car. More

Vito is the BEST salesman! ! I couldn’t be happier with his service! He was patient, honest, courteous and very informative! I have been getting cars from Vito for a decade and ! I couldn’t be happier with his service! He was patient, honest, courteous and very informative! I have been getting cars from Vito for a decade and I would recommend him a thousand times over! More

I switched from MB of Westwood to this dealership and it was the best decision. I felt valued and respected. My salesperson Vito went above and beyond to find me the car I was looking for. I am definitely c was the best decision. I felt valued and respected. My salesperson Vito went above and beyond to find me the car I was looking for. I am definitely coming back next time I need a new car. More

Rafi is super friendly and very professional. He made our car shopping experience smooth and enjoyable. He made our car shopping experience smooth and enjoyable. More

Excellent salesman, we bought the car with Francisco witch was great as well took very good care of my Parents gave the all the attention needed and explained the whole process. Jonny delivered the car witch was great as well took very good care of my Parents gave the all the attention needed and explained the whole process. Jonny delivered the car, and we cannot express how great he was with all the explanations and how enthusiastic he was showing all the vehicle features. Farrah came at last to greed us and gifted with a beautiful mug!! Thank you guys very much for everything More

Has maintained my cars for 20 plus years. I can trust their service because in the very rare case it’s not right the first time they go above and beyond to make it right I can trust their service because in the very rare case it’s not right the first time they go above and beyond to make it right More