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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,932 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,932 reviews

April 03, 2022

Charles and Johnny are the Batman and Robin of the Mercedes world. They take care - with enthusiasm - of so many details. They anticipate. They listen. They are tenacious. A wonderful experience! More

by michaelallosso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback - Charles & Johnny will be so happy to hear this comparison! We appreciate you trusting the Mercedes-Benz of Natick team with your business and hope we have the privilege of working with you again in the future!

April 01, 2022

I had a wonderful experience working with Rafi. He made our shopping experience very smooth. A all around exceptional service. Highly recommend!! More

by Souraya H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafic Trawi
Apr 04, 2022 -

Mercedes-Benz of Sudbury responded

Hi Souraya, thank you for sharing your experience working with Rafi at Mercedes-Benz of Natick! He enjoyed finding you a new vehicle!

April 01, 2022

I leased a car from Mercedes Benz of Natick. I had the best experience ever. These days that because of car shortage (caused by chip shortage) all dealers and sales consultants are very indiffer More

by Mehdi J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Apr 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you so much for the wonderful review! We're happy to hear Howard & Danny took great care of you during your visit and we'll be sure to let them both know how much you appreciate their awesome service. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can assist you with!

March 31, 2022

Johnny did showed me so many important items and things that I probably wouldn't have discovered on my own. He was so pleasant and took time to make sure I understood all the features. Extremely happy wi More

by melnet65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Apr 01, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the feedback! We're happy to hear you had a great experience with Johnny and we look forward to sharing these kind comments with him. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

March 29, 2022

Franco, Niko, Kolls, and Sharon were all extremely friendly, communicative, honest, and helpful in our trade in and purchase of a new vehicle from Mercedes-Benz Natick. My husband and I were not haggl More

by engibbons3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Scott Masterson, Niko Kotsiopoulos
Mar 29, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Franco, Niko, Kolls, and Sharon! We appreciate your review, and hope you enjoy your new purchase! See you next time! -Mercedes-Benz of Natick

March 29, 2022

Jonny did an excellent job at explaining how to operate my new car. He was thorough, knowledgeable, and most of all pleasant! More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Mar 29, 2022 -

Mercedes-Benz of Sudbury responded

Melissa, we are so proud to hear that you had such a great time working with Jonny! Mercedes-Benz of Natick is proud to have gotten you a great new vehicle!

March 29, 2022

Wonderful experience with Jonny Pham and Howard Rosenberg. The gle 53 coupe is so amazing. The team are very efficient and friendly More

by thyeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of Sudbury responded

We are so proud that Jonny and Howard and the team at Mercedes-Benz of Natick can take great care of you! Thank you so much.

March 29, 2022

I received excellent service from Franco! He was patient talking to me in person and my husband on the phone. He made sure that all the paperwork was effortless and was quick. He was knowl More

by RMunro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your experience working with Franco at Mercedes-Benz of Natick! We're happy that he went above and beyond during your recent visit!

March 29, 2022

Friendly, efficient, very quick to do service and did it in a professional manner. I love Mercedes-Benz of Natick! More

by Nanieandie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Mercedes-Benz of Sudbury responded

This is great feedback! Thank you for choosing Mercedes-Benz of Natick!

March 28, 2022

I was very pleased with the attention and assistance I received from Charles. He made the car purchasing process easy and seamless. He was always available to discuss issues and he is a big part of the re More

by brucethelawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of Sudbury responded

This is great to hear, Bruce! Thank you for trusting Mercedes-Benz of Natick to provide five-star care!

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