Mercedes-Benz of Sudbury

I've dealt with Mercedes of Natick - and now Mercedes of Sudbury - for more than 20 years, and during that time I've been treated fairly and courteously on a consistent basis. That comment applies to both t Sudbury - for more than 20 years, and during that time I've been treated fairly and courteously on a consistent basis. That comment applies to both the Sales Department and the Service Department. More

Fantastic Experience at Mercedes-Benz of Sudbury! My husband and I had an outstanding experience working with the team at Mercedes-Benz of Sudbury. From the moment we arrived, Charles, our Sales C My husband and I had an outstanding experience working with the team at Mercedes-Benz of Sudbury. From the moment we arrived, Charles, our Sales Consultant, made the entire process seamless and stress-free. He is not only highly knowledgeable about the vehicles but also genuinely dedicated to finding the right car for your needs. What impressed us most was his professionalism and honesty. Charles was transparent about every detail and worked diligently to ensure we received a fair deal for our GLS, all while avoiding any pressure or sales tactics. His communication was excellent throughout, always keeping us informed and promptly answering any questions we had. His attention to detail and friendly approach made us feel confident and comfortable at every stage of the process. The business side of things was also smooth, with Yatin offering us a competitive financing option and providing helpful information about warranty packages. When it came to the post-purchase experience, Jonny was exceptional. He took the time to walk us through all the features of our new car, demonstrating impressive patience and expertise. His thoroughness and willingness to address every question left us feeling completely at ease with our purchase. Jonny’s commitment to a personalized, informative experience was truly standout. Thanks to Charles, Dakota, Yatin, and Jonny, we drove off feeling thrilled with our new car and the level of service we received. We highly recommend Mercedes-Benz of Sudbury to anyone looking for a positive, hassle-free car-buying journey. More

I appreciated the time Jonny took to be sure I was clear on some points. He delivered a lot of information and then provided some helpful cheat sheets to review later. on some points. He delivered a lot of information and then provided some helpful cheat sheets to review later. More

Johnny was incredibly professional and patient while explaining all the features of our new car. He spent over two hours with us, making sure we understood every detail, from the technology to the safet explaining all the features of our new car. He spent over two hours with us, making sure we understood every detail, from the technology to the safety features. His knowledge of the car and willingness to answer all our questions made us feel very comfortable and satisfied with our purchase. It’s clear that he genuinely cares about his customers and wants them to get the most out of their vehicle. I would highly recommend working with Johnny to anyone looking for exceptional service. Thank you for your dedication, Johnny! More

Had a great experience with Tampsi, she is super helpful and knowledgeable. Would highly recommend seeing her! and knowledgeable. Would highly recommend seeing her! More

We had an overall pleasant experience with our sales agent Howard during our car buying process. Our interaction with Jonny post purchase was great, Jonny spent a good amount of time to show us importan agent Howard during our car buying process. Our interaction with Jonny post purchase was great, Jonny spent a good amount of time to show us important tech features and helped us with getting acquainted with the MB tech which was very helpful in gettingvus started Overall..great experience with the dealership. More

Very good experience with Johnny and Vito highly recommended! Very knowledgeable and professional! Friendly and understandable! recommended! Very knowledgeable and professional! Friendly and understandable! More

Great experience at the dealership, both during the sales process and during the post-sales training on the new car. Team involved was very enthusiastic and knowledgeable, always promptly replying to my inqu process and during the post-sales training on the new car. Team involved was very enthusiastic and knowledgeable, always promptly replying to my inquires. More

Buying a C300 from Mercedes Benz of Sudbury was a very enjoyable experience for me. My Sales Consultant, Dakota Haddad was accomplished at finding suitable models which fit my desired feature list and Sal enjoyable experience for me. My Sales Consultant, Dakota Haddad was accomplished at finding suitable models which fit my desired feature list and Sales Manager Brad Rafter was very accommodating in giving me a great sales price. The business end was effortless with Josue Bulux providing a low financing option and useful information on warranty packages I might consider. Then when I picked up the car, Jonny Pham was phenomenal in helping me familiarize myself with using the MBUX interface. Great sales service all around! More