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Mercedes-Benz of Sudbury
Sudbury, MA
3,075 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,075 reviews
November 19, 2025
Josh was incredibly attentive and knowledgeable, providing me with all the information I needed. The service on my vehicle was quick and efficient, without any unexpected delays or costs. While ther providing me with all the information I needed. The service on my vehicle was quick and efficient, without any unexpected delays or costs. While there was another dealership closer to my home, I chose this one for a good reason. I highly recommend them. More
by kitty_saini
Employees Worked With
Josh
November 19, 2025
My salesman Marc was very professional and addressed my questions thoroughly. The dealership is very nicely equipped with many different types of vehicles to view. I would highly recommend that anyone look questions thoroughly. The dealership is very nicely equipped with many different types of vehicles to view. I would highly recommend that anyone looking to purchase one vehicle should consider shopping here. More
by Rick D
November 18, 2025
I have worked with Fred for many years. He is an excellent customer service representative. He is an excellent customer service representative. More
by tiggerbrooks
Employees Worked With
November 16, 2025
Fred Romsey is a fantastic service advisor and the service team is a pleasure to deal with! service team is a pleasure to deal with! More
by j-design
Employees Worked With
November 16, 2025
Service was good. I would have liked to review my invoice with the service advisor. the advisor was on the phone with another customer and I was taken care of by anoth I would have liked to review my invoice with the service advisor. the advisor was on the phone with another customer and I was taken care of by another advisor. The car was cleaned inside which I appreciated. I had the car detailed and it was great. More
by Jujudi054
November 16, 2025
I spent afternoon there to do paperwork for new car lease. Very positive experience. Organized and transparent. Nice facilities / amenities while waiting. lease. Very positive experience. Organized and transparent. Nice facilities / amenities while waiting. More
by Kateemccabe
November 15, 2025
Great customer service, seamless purchasing experience. Vito, Yitan and Manny were super helpful! Definitely recommend Mercedes-Benz of Sudbury!! Vito, Yitan and Manny were super helpful! Definitely recommend Mercedes-Benz of Sudbury!! More
by gulsah.tuna
November 15, 2025
Fred Romsey, in service department, is exceptional. He is knowledgable, professional, helpful and always accurate. He is a pleasure and an asset to your organization! He is knowledgable, professional, helpful and always accurate. He is a pleasure and an asset to your organization! More
by JK
Employees Worked With
November 13, 2025
Wow, last month the great guys at this dealership saved my trip when the 'check engine' light came on in my 2016 C300 as I was driving on the Mass Pike from NYC to Waltham - they fit me in for an emergency my trip when the 'check engine' light came on in my 2016 C300 as I was driving on the Mass Pike from NYC to Waltham - they fit me in for an emergency appointment at 7 a.m. the next morning and found the problem was covered by a Mercedes extended warranty that I didn't even know about. They fixed the problem and also gave my car a thorough inspection. They took charge of my situation and had me out the door and back on the road the same morning. A most impressive experience, I am so thankful for them! More
by cranster
Employees Worked With
Daniel Kristof
