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Mercedes-Benz of Sudbury
Sudbury, MA
3,088 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,088 reviews
February 16, 2026
Thank you Mercedes Benz of Sudbury! Amazing car and amazing service. Exactly what you expect from a Mercedes Benz dealership. A personal thank you to Vito for going out of his way and Amazing car and amazing service. Exactly what you expect from a Mercedes Benz dealership. A personal thank you to Vito for going out of his way and going the extra mile (literally) and making my buying experience First Class. Looking forward to buying my next Benz from Vito - highly recommended. More
by Irish CT
Employees Worked With
February 11, 2026
Vito and Jay are a real pleasure to work with. Dan is super with the service. Been a customer for 6yrs. Two cars. If I had need of another car, this is where I would get it. Dan is super with the service. Been a customer for 6yrs. Two cars. If I had need of another car, this is where I would get it. More
by Lee.S
February 11, 2026
Brian was attentive. He kept us fully informed of the process and timing of the work. Ready to answer any question. Good attitude. He kept us fully informed of the process and timing of the work. Ready to answer any question. Good attitude. More
by charles
Employees Worked With
January 17, 2026
Mercedes Benz of Sudbury provided excellent service. Special Thanks to Celio and Dynae. I will be in touch for my next vehicle transaction. Jaime Cohen Special Thanks to Celio and Dynae. I will be in touch for my next vehicle transaction. Jaime Cohen More
by cogens
January 11, 2026
I was met at the door by Vito, which he graciously opened for me. I came in to look specifically at a used minivan this dealer had for sale to replace my wife’s older one for Xmas. Vito offered refreshment for me. I came in to look specifically at a used minivan this dealer had for sale to replace my wife’s older one for Xmas. Vito offered refreshments, took his time to explain the dealerships history to me, & we went on a test drive together. He explained features of the van & upon return to the dealer we went over the vehicles history together. Overall his professionalism was second to none, you would have thought I was buying a brand new Mercedes from him! The evening I arrived to pickup the vehicle, Vito had it waiting with a full tank of gas & freshly detailed. With a congratulations sign in the window for my wife to view. Exceptional service, exceptional dealership! More
by scottwk71
December 03, 2025
Everyone at the dealership is wonderful. I appreciate the updates I received. Lilo has been my service manager, he is the best! I appreciate the updates I received. Lilo has been my service manager, he is the best! More
by dianevalentino
November 30, 2025
Outstanding experience test driving and now leading my new Mercedes! Highly recommend this dealership and I will return. new Mercedes! Highly recommend this dealership and I will return. More
by Happy customer
November 29, 2025
I booked two service appts online and had them both cancelled for no reason. I sent an email to Geoff Bosse, Service Director and Elmin Jonuz the Service Manager, and the email was ignored. At no point cancelled for no reason. I sent an email to Geoff Bosse, Service Director and Elmin Jonuz the Service Manager, and the email was ignored. At no point did the dealership reach out to me to tell me why the appts were cancelled. More
by domeherring
