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Mercedes-Benz of Sudbury
Sudbury, MA
3,095 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,095 reviews
March 25, 2026
The pace is clean and people are very nice. Vrezh was great. We purchased 2 vehicles for our company and the process was quick and easy. Vrezh was great. We purchased 2 vehicles for our company and the process was quick and easy. More
by Berjg77
March 22, 2026
They found the exact car I wanted! I left very happy with the excellent service and quick turnaround. I left very happy with the excellent service and quick turnaround. More
by ricklashkari
March 18, 2026
Overall, the purchase experience was good, though the salesperson seemed rushed toward the end of the workday and reminded me that he had to leave by a certain time. So I felt somewhat rushed, though it salesperson seemed rushed toward the end of the workday and reminded me that he had to leave by a certain time. So I felt somewhat rushed, though it was 6 pm so I understand. The experience after the sale was worse and the salesperson was much less responsive and helpful. I eventually had to contact the manager to get help with my registration. More
by Al S.
March 06, 2026
Fred took care of all of our concerns including minor cosmetic issues. Excellent service always. cosmetic issues. Excellent service always. More
by Doug and Carol
Employees Worked With
February 24, 2026
Hi have a good expérience whit Vito he give me a good job. Thank you Vito job. Thank you Vito More
by Ronylouis09
February 24, 2026
Mercedes Benz of Sudbury offers exemplary service from both sales to service, and beyond. My new GLS580 is the third new vehicle I have purchased from this Dealership in the last six years, and probably n both sales to service, and beyond. My new GLS580 is the third new vehicle I have purchased from this Dealership in the last six years, and probably not my last, looking to the future. More
by Richieharley59
February 21, 2026
They are customer focused and knowledgeable. All discussions were friendly and informative. I would refer them to friends and family All discussions were friendly and informative. I would refer them to friends and family More
by Bob
February 16, 2026
Thank you Mercedes Benz of Sudbury! Amazing car and amazing service. Exactly what you expect from a Mercedes Benz dealership. A personal thank you to Vito for going out of his way and Amazing car and amazing service. Exactly what you expect from a Mercedes Benz dealership. A personal thank you to Vito for going out of his way and going the extra mile (literally) and making my buying experience First Class. Looking forward to buying my next Benz from Vito - highly recommended. More
by Irish CT
Employees Worked With
February 11, 2026
Vito and Jay are a real pleasure to work with. Dan is super with the service. Been a customer for 6yrs. Two cars. If I had need of another car, this is where I would get it. Dan is super with the service. Been a customer for 6yrs. Two cars. If I had need of another car, this is where I would get it. More
by Lee.S
February 11, 2026
Brian was attentive. He kept us fully informed of the process and timing of the work. Ready to answer any question. Good attitude. He kept us fully informed of the process and timing of the work. Ready to answer any question. Good attitude. More
by charles
Employees Worked With
