Mercedes-Benz of Sudbury

We had a wonderful, informative class with Jonny this morning. He was extremely knowledgeable, pleasant and patient with us as we are not very tech savvy. He made sure that he explained each area to our morning. He was extremely knowledgeable, pleasant and patient with us as we are not very tech savvy. He made sure that he explained each area to our liking before moving onto the next which we deeply appreciated. He even gave us a printout for our use with hey,Mercedes. He was pleasant and funny and very easy to interact with. Jonny is a true gift to your dealership. More

We just got our new Mercedes' first one and had an excellent experience at Sudbury Mercedes . Starting with Sharon our greeter to our Guru teacher Jonny each one was outstanding . Dakota was our sa excellent experience at Sudbury Mercedes . Starting with Sharon our greeter to our Guru teacher Jonny each one was outstanding . Dakota was our sales person , very professional , gave us all the facts about various models which made it easy for us to make a selection .when we came to pick up our car she even surprised us with complimentary mats for the car. The sales manager Brad Raftor very genuine and someone u could trust fully gave us the best price without any negotiation. It didnt feel like a car dealership more like a family . The last but least without taking a 3 hour lesson from our teacher Jonny we would not be able to drive our new car and use any of its functions . He is extremely knowledgeable, patient and tech Guru Went thru each and every option in the car and set up apps on the phone . I would highly recommend to take a lesson from him worth every minute . Overall I would send all my friends to this dealership in Sudbury . The entire team is absolutely amazing . Thank you for making our experience and decision making easy . More

I owned and purchased my brand new Mercedes GLB at Mercedes-Benz of Sudbury for about 4 years now. Everything is still great and I had service my car at the dealership each time I need service. This d Mercedes-Benz of Sudbury for about 4 years now. Everything is still great and I had service my car at the dealership each time I need service. This dealership was originally located at Natick and now they had moved to Sudbury. It is a bit further away from the old location but it worth my time to go to this new location. There is a lot more space at the new location so I can see more cars display at the dealership. This new location looks so nice and you feel that you are in a five stars facility. Charles E Scrymgeour is my salesman and ever since I bought the car he still contacts me frequently to check with me if there is anything I need his help and attention. Charles is a very knowledge salesman and he can explain to his customer any question that you have about the car in any model. I refer all my friends that need a Mercedes to go to Charles if they want to buy a new or pre-own certified car. One of my co-workers at work bought a pre-own certified GLA Mercedes from Charles last year and he is very happy about the service and knowledge receive from Charles. Charles always gives his customers a five stars service and I am planning to get my further vehicle from Charles again. If anyone want to buy a Mercedes-Benz in the near further I highly recommend to get it from Charles at the Mercedes Benz of Sudbury. More

We had a very great experience with Jonny. He was extremely knowledgeable and very thorough in helping us. adjust and learn about our new car. He spent time with us going over all of the detai He was extremely knowledgeable and very thorough in helping us. adjust and learn about our new car. He spent time with us going over all of the details from setting up our apps on our phones and logging into our accounts to sitting in the car with us and going over all the controls, adjusting the personal settings, including the emergency systems. I would highly recommend him to anyone who wants to become more knowledgeable about your car. He took great care of us. Kudos! More

It was absolutely the BEST experience I ever had purchasing a vehicle!!!!! My salesman Vito was very knowledgeable and patient with me throughout the whole process. Vito was courteous and made me f purchasing a vehicle!!!!! My salesman Vito was very knowledgeable and patient with me throughout the whole process. Vito was courteous and made me feel confident every step of the way. Jonny Pham was KEY in guiding me through every detail of the vehicle. The time he spent with me was monumental and when he could tell I was unsure of something he would go over it with me to be sure my safety was priority. He has a wonderful personality and makes you feel at ease with some light jokes. His patience and expertise did not go unnoticed and I highly recommend the importance to schedule and attend this meeting with Jonny Pham if given the opportunity!! Thank you to Mercedes-Benz of Sudbury!!! More

Jonny was really thorough and informative. So glad he took the time to explain everything about the car. Dominic was readily available to respond to my inquiry about the car. Vito and Josue we So glad he took the time to explain everything about the car. Dominic was readily available to respond to my inquiry about the car. Vito and Josue were lovely to work with. Great dealership. More

Johnny was very helpful in assisting me in today’s lesson of my car. I came in to stop for a service question, but then I stumbled across Johnny which happened to be available and he was able to answer the q of my car. I came in to stop for a service question, but then I stumbled across Johnny which happened to be available and he was able to answer the questions I had that I need to answer with my vehicle. Wonderful experience, very knowledgeable patient and willing to help. Please look for Johnny. If you need any further assistance, ask for Johnny and tell him I sent you. More

Over 35 years buying and maintaining cars with this dealership and its predecessors, we have always been treated with courtesy and transparency, in sales and in service. Employees are uniformly knowle dealership and its predecessors, we have always been treated with courtesy and transparency, in sales and in service. Employees are uniformly knowledgeable and helpful. For this most recent transaction, Chris Leigh was outstanding. He was well-informed from our first meeting, and he maintained contact through the end of the deal. We even learned to use our car's features quite effectively! More

Extremely knowledgeable and service oriented Helped me learn the daunting tech of this car clearly and patiently learn the daunting tech of this car clearly and patiently More

I was hoping to meet the Sales Assistant, Selena Stone but she was MIA 😂, instead we met Naseem who was very knowledgeable and attentive to our concerns. Also a great support team behind her 👍. Made our but she was MIA 😂, instead we met Naseem who was very knowledgeable and attentive to our concerns. Also a great support team behind her 👍. Made our deal on 1st day. Looking forward to meet her again the day we’ll come to pick our 1st cool Cadi. More