Mercedes-Benz of Sudbury

The level of professionalism from Howard, Johnny Pham, Yatin and Bradford was truly impressive. This dealership have set the standard, it will be hard to go anywhere else after this experience. Thank you Yatin and Bradford was truly impressive. This dealership have set the standard, it will be hard to go anywhere else after this experience. Thank you for such a smooth experience with the purchase! More

We recently purchased a 2022 Mercedes-Benz from Sudbury Benz showroom and were extremely pleased with the excellent service provided by Dynae-Danakos. She was very polite, helpful, and made the entire pr Benz showroom and were extremely pleased with the excellent service provided by Dynae-Danakos. She was very polite, helpful, and made the entire process smooth and stress-free. We are grateful for her support throughout the transition. More

Outstanding experience! Above and beyond working with Dakota, Jay & Jonny. Jonny was very helpful very passionate and patient he went above and beyond and went the extra mil Above and beyond working with Dakota, Jay & Jonny. Jonny was very helpful very passionate and patient he went above and beyond and went the extra mile with his support, and teaching and understanding of my new Mercedes A+ for Dakota, Jay, Jonny, and everyone at Mercedes Sudbury. So pleased and excited of seeing what the car was capable of. Jonny was the most patient and the best to teach me and I am very happy! More

Jonny and Howard are excellent, dedicated, and professional on all aspects of delivering a new Mercedes. Thank you for your excellent service! professional on all aspects of delivering a new Mercedes. Thank you for your excellent service! More

From the moment I stepped into Mercedes-Benz of Sudbury, I knew I was in great hands. The entire experience was nothing short of exceptional—defined by professionalism, warmth, and a genuine dedication to s I knew I was in great hands. The entire experience was nothing short of exceptional—defined by professionalism, warmth, and a genuine dedication to service. Every member of the team I encountered, even in the smallest interactions, made me feel valued and welcomed. The dealership itself was immaculately clean and organized, a true reflection of the premium brand they represent. A standout part of my experience was working with Jonny Pham, the Product Concierge and Delivery Specialist. Jonny delivered a truly riveting performance—his knowledge of the vehicle was nothing less than impressive. He walked me through every detail of how the car worked with both patience and precision, ensuring I left feeling completely confident behind the wheel. His passion for the brand and dedication to helping clients understand the full value of their vehicle was apparent and deeply appreciated. Vito Argote, my car salesman, made the entire purchasing process seamless and stress-free. His professionalism and approachability were evident from the start. Vito answered all of my questions with clarity and made sure I was informed and comfortable with each step along the way. His commitment to providing a top-tier client experience never wavered. Sales Manager Brad Raftor deserves special recognition as well. Throughout the entire process, Brad remained incredibly kind, caring, and supportive. His leadership and thoughtful approach created a sense of trust and comfort, and it was clear he genuinely cared about my satisfaction and overall experience. Josue, the Closing and Finance Manager, ensured that the final steps of the process were handled with great care and efficiency. He walked me through all the necessary paperwork with ease and clarity, making what could be a daunting process feel simple and straightforward. Every single team member I interacted with—whether briefly or in-depth—was professional, respectful, and kind. They each contributed to an experience that felt personal, smooth, and luxurious from beginning to end. Mercedes-Benz of Sudbury has set a new standard in customer care. I can’t recommend them highly enough. Thank you to the entire team for making this such a memorable and positive experience. From top to bottom I am fully pleased with my purchase and overall experience at Mercedes Benz of Sudbury. It took me an hour to get to this dealership from my home and I would make that drive 100 times to receive the service I got from them! More

Dynae was easy to work with, listened to what I was looking for in a vehicle, answered my questions thoroughly, and was a pleasure during my whole car buying experience . I never felt pressured and was looking for in a vehicle, answered my questions thoroughly, and was a pleasure during my whole car buying experience . I never felt pressured and was beyond pleased with how smooth the whole process was. I always dread car shopping but Dynae actually made it enjoyable. It took less time to get my old car traded in and to purchase my new one than it took me to get a new cell phone e at the AT&T store. I can’t recommend Dynae highly enough! More

He was helpful and understanding good customer service I felt comfortable on the phone he knows his stuff well felt comfortable on the phone he knows his stuff well More

We are very happy with our purchase, and even happier with the after sales care. Thank you Daniel, Naseem, and Jonny with the after sales care. Thank you Daniel, Naseem, and Jonny More

Thank you to the team at MB of Sudbury - Naseem helped me hone in on the right vehicle. And now Jonny is now getting me up to speed with all the amazing features of the vehicle and its tech. So impressed hone in on the right vehicle. And now Jonny is now getting me up to speed with all the amazing features of the vehicle and its tech. So impressed with the safely, comfort and hybrid feature Today’s vehicle/tech setup lesson with Jonny was so much fun and I learned so much! At MB of Sudbury, customer service goes well beyond the purchase.. And I am looking forward to my next session with Jonny and thanking Naseem again for showing me the GLC350e. I was not familiar with the MB hybrid, it is an amazing drive. More