Mercedes-Benz of Sudbury

Outstanding experience test driving and now leading my new Mercedes! Highly recommend this dealership and I will return. new Mercedes! Highly recommend this dealership and I will return. More

Enleil was very friendly and knowledgeable. He explained the process and answered our questions very well. Thank you. He explained the process and answered our questions very well. Thank you. More

Franco was great to work with. He was not pushy and answered all of my questions He was not pushy and answered all of my questions More

I booked two service appts online and had them both cancelled for no reason. I sent an email to Geoff Bosse, Service Director and Elmin Jonuz the Service Manager, and the email was ignored. At no point cancelled for no reason. I sent an email to Geoff Bosse, Service Director and Elmin Jonuz the Service Manager, and the email was ignored. At no point did the dealership reach out to me to tell me why the appts were cancelled. More

I booked two service appts online and had them both cancelled for no reason. I sent an email to Geoff Bosse, Service Director and Elmin Jonuz the Service Manager, and the email was ignored. At no point cancelled for no reason. I sent an email to Geoff Bosse, Service Director and Elmin Jonuz the Service Manager, and the email was ignored. At no point did the dealership reach out to me to tell me why the appts were cancelled. More

Visiting from out of town. Needed to replace a tire asap. I called and they gave me a service appointment right away. Told me they had the right tire in stock and had put one a Needed to replace a tire asap. I called and they gave me a service appointment right away. Told me they had the right tire in stock and had put one aside for me. Told it would take @ 90 minutes to do the job. Walked over to the counter after that time expired and was told my car was ready and would be brought to me as soon as finished washing my car! Unbelievable service! Fast, accommodating. Saved a holiday weekend for me. More

I had an exceptional experience with Vito at Mercedes Sudbury! As someone with 10 years of experience in the same business and currently a GM at another dealership, I know what to expect, and I can be a Sudbury! As someone with 10 years of experience in the same business and currently a GM at another dealership, I know what to expect, and I can be a tough customer. However, Vito impressed me from start to finish. I walked in knowing exactly what I wanted, and he took the time to make it happen, explaining every detail of the vehicle thoroughly. His professionalism and friendly demeanor made all the difference. I highly recommend Vito to anyone looking to purchase a Mercedes. He truly knows how to cater to his customers, and you won't be disappointed! Thank you, Vito, for your outstanding service! More

My salesman Marc was very professional and addressed my questions thoroughly. The dealership is very nicely equipped with many different types of vehicles to view. I would highly recommend that anyone look questions thoroughly. The dealership is very nicely equipped with many different types of vehicles to view. I would highly recommend that anyone looking to purchase one vehicle should consider shopping here. More

Dan always takes the best care of his customers. He goes out of his way to make the process smooth and painless. He goes out of his way to make the process smooth and painless. More