Mercedes-Benz of Southampton

Smitty saved the day AGAIN! This time, my trunk wasn't latching and he found the part and had it installed during a busy holiday weekend. Last time, he was able to price-match four new tires and install t latching and he found the part and had it installed during a busy holiday weekend. Last time, he was able to price-match four new tires and install them quickly and efficiently. He's always a pleasure to work with and he always knows exactly how to solve problems. It's worth noting that he does it with a smile and a joke or two... Making a potentially laborious trip to the service shop pleasant! Thanks, Smitty! More

Our second car with this dealer. Was very easy and painless. Excellent experience. Car was delivered on time no hassle. Will gladly recommend this dealer to friends. painless. Excellent experience. Car was delivered on time no hassle. Will gladly recommend this dealer to friends. More

Excellent dealership and excellent sales person by the name of Susan Holmes. I have purchased three cars from her since 2008 to present date 11/19/2011. She knows her cars and very helpful with questions name of Susan Holmes. I have purchased three cars from her since 2008 to present date 11/19/2011. She knows her cars and very helpful with questions and then with final sales. I would recommend this dealership especially with the sales person Susan Holmes. Regards, Bob Belpanno 74 Alcolade Drive East Shirley,NY 11967 More

Wonderful attitude and complete honesty in all dealings. This is the third vehicle I've purchased here and it won"t be the last! Candece is the best! This is the third vehicle I've purchased here and it won"t be the last! Candece is the best! More

Both salespeople were extremely knowledgeable and Both salespeople were extremely knowledgeable and helpful. I took some time to decide on my new car,often frustrating to me. They were cheerfully pat Both salespeople were extremely knowledgeable and helpful. I took some time to decide on my new car,often frustrating to me. They were cheerfully patient and directed me to choices that suited me. My experience was made very comfortable and thorough by these professionals. More

The sales person at the Smithtown Mercedes, now known to The sales person at the Smithtown Mercedes, now known to me as Susan Holmes, was totally great. She was very professional, knowledgeable, patient The sales person at the Smithtown Mercedes, now known to me as Susan Holmes, was totally great. She was very professional, knowledgeable, patient, understanding, and a comfort to complete a transaction with. I have recommended several co-workers to respond to the dealership and only deal with SUSAN HOLMES. Don't get me wrong the transaction was not for a free vehicle and considering I am totally broke and in debt for life I was satisfied with the transaction I obtained with the sales person. I would definetly do another transaction with SUSAN HOLMES. TRULY PROFESSIONAL, POLITE, AND TRUSTWORTHY. More

The entire summer I was looking to lease a E350 convertible and not one dealer had one. Last weekend I walked into the Southampton Mercedes dealer and they just got a shipment of fresh 2012's. I convertible and not one dealer had one. Last weekend I walked into the Southampton Mercedes dealer and they just got a shipment of fresh 2012's. I told my wife in front of the salesmen: "we are not leaving today without a car." Alan Weiss my salesperson was terrific. besides his very cordial and his very accommodating manner, the day we picked the car he even managed to have a big red bow it. My wife loved the whole experience and so did I. Still, none of the other dealers who I was working with has called to say that a shipment came in. The dealer nearest me still does not have one on their showroom floor. I guess I was lucky to meeting Alan. More

Great service. Have been a customer for many years...just superb in all aspects of sales and services. I have worked with Smitty - who is the best support rep I have ever worked with. years...just superb in all aspects of sales and services. I have worked with Smitty - who is the best support rep I have ever worked with. More

The folks at this dealership could not have been nicer or more helpful. What a breath of fresh air from other places we have visited. We found a great CPO and traded in our old Mercedes. Every step of t more helpful. What a breath of fresh air from other places we have visited. We found a great CPO and traded in our old Mercedes. Every step of the way things seemed to go smoothly. More

The purchase of my 08 SL went smoothly, Kathleen & Adam were very knowledgeable, courteous, and prompt with all questions and problems. The delivery of the SL went great, Adam even came in on his day Adam were very knowledgeable, courteous, and prompt with all questions and problems. The delivery of the SL went great, Adam even came in on his day off for delivery, the car was detailed to perfection, Adam was on top of everything all the time including the pre-ownership inspection and told me how the car would have rated if it was a certified vehicle, that it would not need any service for 12,000 miles, that a cracked light lens was found and replaced and the touch-up on paint imperfections was done without problems and done excellant. I received numerous follow-up calls from Adam, even after delivery and it was well worth it to drive 250 miles to find such a quality pre-owned SL, I had been to my local Mercedes-Benz dealer and another in the Long Island area. I would return for another car at any time and highly recommend Mercedes-Benz of Southampton to anyone!! More