Mercedes-Benz of Smithtown
St. James, NY
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My interaction with the Smithtown team was "top shelf" The stellar rating is reflective of the service provided by Mercedes Benzs of Smithtown. I was looking for an affordable, used vehicle and was unable The stellar rating is reflective of the service provided by Mercedes Benzs of Smithtown. I was looking for an affordable, used vehicle and was unable to find one that aligned with my standards. I came across a Metris at Smithtown that was immaculate, and reasonably priced. The team that supported the purchase answered all questions honestly and quickly. The dealership went as far as delivering the vehicle to my facitly during a recent hailstorm This is commitment! More
Courteous, Professional and Honest ! Rob has been assisting me with my vehicles during the past 13 years. He has always been patient, personable and knowledgeable. All of my concerns have Rob has been assisting me with my vehicles during the past 13 years. He has always been patient, personable and knowledgeable. All of my concerns have been addressed and handled in a timely manner. I cannot stress how important it is to have a Service Rep that actually remembers who you are and will assist you in any way possible as needs arise. More
Always treated like family ! Always treated like family & with respect Peter Langlois is a caring and knowledgeable representative . who worked with me until I had purchased th Always treated like family & with respect Peter Langlois is a caring and knowledgeable representative . who worked with me until I had purchased the RIGHT car for me and my wallet . Rob Picone and Ray Davino are great to deal with at service . Service is hi quality and I am very impressed with Andy ,Nancy and the entire team all the way to Larry and Steve who always make my car look like brand new with the car washes . I appreciate this dealership very much More
Outstanding We always have s pkeasent and professional experience when visiting Mercedes of Smithtown Our Sales Rep Tim Di Miccio made leasing our GLC300 bith e We always have s pkeasent and professional experience when visiting Mercedes of Smithtown Our Sales Rep Tim Di Miccio made leasing our GLC300 bith easy and fun he was very knowledgeable and very accommodating More
Best experience ever! The hospitality and courtesy of the people are amazing. I highly suggest this dealership to everyone. They will work with you till YOU are actually fu The hospitality and courtesy of the people are amazing. I highly suggest this dealership to everyone. They will work with you till YOU are actually fully satisfied. More
Mercedes Benz of Smithtown was great for the second time! Justin Stein sold my husband his car about a year ago. He was very knowledgeable as well as personable responding to all our questions. He made the Justin Stein sold my husband his car about a year ago. He was very knowledgeable as well as personable responding to all our questions. He made the whole process very easy. So of course, when it was my turn to purchase a car it was a no brainer to call Justin. He returns phone calls promptly and addresses any concerns that arise very quickly. We are very pleased with his assistance this second time around and would wholeheartedly recommend him to anyone. The car was delivered on time as he promised. More
Professional and Honest! Justin Stein is knowledgeable and understands how to make the car buying purchase stress-free. Buying a car in the past was always an unnecessarily ex Justin Stein is knowledgeable and understands how to make the car buying purchase stress-free. Buying a car in the past was always an unnecessarily exasperating experience and Justin made the process straightforward and transparent. No games, no nonsense and we could not have asked for more. We have purchased many cars from many different dealerships and this was by far our best experience. More
Dry professional Everyone I met was very professional and anxious to help answer any questions I had. My husband and I were very happy. We would definitely recommend Everyone I met was very professional and anxious to help answer any questions I had. My husband and I were very happy. We would definitely recommend this dealership. More
Repairs Although I’m not pleased there has been issues with my viehcle less then 5 months of owning it I am super impressed with the service department At Smi Although I’m not pleased there has been issues with my viehcle less then 5 months of owning it I am super impressed with the service department At Smithtown Mercedes Benz. The service Manager lives close by house and actually delivers the loaner when he picks up my car for service. And if that wasn’t enough the keep us happy with a top notch loaner car. I would send anyone to them for sales and service. More
very prompt and courteous, always keeping me informed The dealership at Smithtown Mercedes is excellent. The service manager ensured my car was completed in less then 2 hours and to my satisfaction, the w The dealership at Smithtown Mercedes is excellent. The service manager ensured my car was completed in less then 2 hours and to my satisfaction, the waiting area was also very comfortable and love the snacks and TV. . More