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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,019 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,019 reviews

April 19, 2018

My interaction with the Smithtown team was "top shelf" The stellar rating is reflective of the service provided by Mercedes Benzs of Smithtown. I was looking for an affordable, used vehicle and was unable More

by rob ferraroni
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stein and David Casciano, Justin Stein
Apr 19, 2018 -

Mercedes-Benz of Smithtown responded

Hi Rob, We just wanted to take the time to thank you for your positive rating and kind words. We are so glad that you are content with Justin and the rest of the team's service and that you were able to find the perfect vehicle for you. We hope to continue doing business with you in the future. Regards, Mercedes-Benz of Smithtown

April 18, 2018

Courteous, Professional and Honest ! Rob has been assisting me with my vehicles during the past 13 years. He has always been patient, personable and knowledgeable. All of my concerns have More

by Dbparm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your loyalty to Mercedes-Benz of Smithtown for the past 13 years! We are pleased to hear that Rob has been offering you quick and awesome service throughout all of the years doing business with you! We hope to continue working with you for years to come. Regards, Mercedez-Benz of Smithtown

April 17, 2018

Always treated like family ! Always treated like family & with respect Peter Langlois is a caring and knowledgeable representative . who worked with me until I had purchased th More

by musicman154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Peter Langlois, Andy Schleiffelder, Rob Picone, Ray Davino, Vic Castagna
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, Thank you for being so confident in our dealership and its staff! We are glad that our employees are always able to offer you top-notch service! We appreciate your kind review and hope to see you again in future visits! Regards, Mercedez-Benz of Smithtown

April 17, 2018

Outstanding We always have s pkeasent and professional experience when visiting Mercedes of Smithtown Our Sales Rep Tim Di Miccio made leasing our GLC300 bith e More

by Maddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeMicco, Rich Coviello
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Hi Maddy, We're so glad to hear that our staff was able to accommodate to each of your needs and provide you with the expertise needed to make your experience a great one! We hope to see you again soon. Regards, Mercedez-Benz of Smithtown

April 17, 2018

Best experience ever! The hospitality and courtesy of the people are amazing. I highly suggest this dealership to everyone. They will work with you till YOU are actually fu More

by Suagg101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for the 5-star review and positive feedback! We're glad that Valentine was able to provide you with such awesome service! Hope to work with you again soon! Regards, Mercedez-Benz of Smithtown

April 17, 2018

Mercedes Benz of Smithtown was great for the second time! Justin Stein sold my husband his car about a year ago. He was very knowledgeable as well as personable responding to all our questions. He made the More

by Second time around
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stein, Adnan Baig
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Thanks for being so confident in Justin and our services! We are glad that he has consistently been able to offer you excellent service for your past couple of visits! We appreciate your recommendation and hope you join us again in the future! Regards, Mercedez-Benz of Smithtown

April 17, 2018

Professional and Honest! Justin Stein is knowledgeable and understands how to make the car buying purchase stress-free. Buying a car in the past was always an unnecessarily ex More

by cityriot77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stein
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your positive feedback! We're so glad Justin was able to provide you with such exceptional and hassle-free service and made your car-buying experience the best one yet! We hope you return to our dealership for future services! Regards, Mercedez-Benz of Smithtown

April 17, 2018

Dry professional Everyone I met was very professional and anxious to help answer any questions I had. My husband and I were very happy. We would definitely recommend More

by Leg2027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt (thought me hiwnto use the electronics in the car), Vic Castagna , Valentine Horvath IV
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for your recommendation! We are so glad that you and your husband had such a positive experience with Valentine and Vic. We hope to work with you again in the future. Regards, Mercedez-Benz of Smithtown

April 17, 2018

Repairs Although I’m not pleased there has been issues with my viehcle less then 5 months of owning it I am super impressed with the service department At Smi More

by Smitty23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Bhumitra, Ray Davino
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for your recommendation! We are so glad that our staff has gone above and beyond to provide you with excellent service and thrilled to know that you are so pleased with our business. We hope to continue working with you in the future. Regards, Mercedez-Benz of Smithtown

April 14, 2018

very prompt and courteous, always keeping me informed The dealership at Smithtown Mercedes is excellent. The service manager ensured my car was completed in less then 2 hours and to my satisfaction, the w More

by paulzie12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Vella
Apr 16, 2018 -

Mercedes-Benz of Smithtown responded

Hello, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that you had a positive experience with the service of your vehicle. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Mercedes-Benz of Smithtown

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