Mercedes-Benz of Smithtown

Excellent service adviser . Joseph Baumgarten was my service adviser. I was very pleased with the ease of my service. He was very accommodating, professional and friendly throug Joseph Baumgarten was my service adviser. I was very pleased with the ease of my service. He was very accommodating, professional and friendly throughout the process. More

Best Dealership I walked in was helped quickly found the perfect car for me the entire process was quick and smooth. Will definitely be back. Thank you so much . S I walked in was helped quickly found the perfect car for me the entire process was quick and smooth. Will definitely be back. Thank you so much . Such a professional and friendly staff. More

Excelent cuter care and satisfaction Through out the process Mr. Fritz established a feeling of ease , professionalism and knowledge in selling the product. He is a very courteous , easy Through out the process Mr. Fritz established a feeling of ease , professionalism and knowledge in selling the product. He is a very courteous , easy to talk too and always willing to answer your questions and concerns and give you a helping hand even after the sales. You can even rely on him for you to ask even after the sales is over. Very nice and exceptional person. He is an asset to the company and to the customers. More

Seamless process Working with Fritz Jean at MBSmithtown was a super positive experience. From beginning to end the process was seamless and easy. I’ll be back! Working with Fritz Jean at MBSmithtown was a super positive experience. From beginning to end the process was seamless and easy. I’ll be back! More

Attentive Jim has helped us with every sale. He listens and takes notes on what you like and what you want, and most importantly what you don’t want. So when Jim has helped us with every sale. He listens and takes notes on what you like and what you want, and most importantly what you don’t want. So when it’s time for a new car he knows what to show you. Jim is not pushy, will work with you. He does not make it feel like he needs a sale. He wants you to be happy and love your car. Cannot ask for a better person to help us. He is why we come back time after time. More

Best Dealership Mercedes-Benz of Smithtown is the best dealership. I have owned many different cars, from many different dealerships. The service you receive from e Mercedes-Benz of Smithtown is the best dealership. I have owned many different cars, from many different dealerships. The service you receive from everyone you come into contact with is exceptional. You receive the utmost respect and time. You are made to feel as if you are the most important person when entering, from the showroom to the service area. I am now on my 5th Mercedes. There are no complaints only compliments. Truly never had a problem. If you are looking for reliability in a car, Mercedes-Benz will not disappoint. Jim O’Connor has been our salesman for all our vehicles with Mercedes-Benz. Even when I’m just shopping he will take the time out and walk with me, and then take notes so when I’m ready he knows what I want. Makes me always want to come back. Rob Piccone in service, listens and assures. You will always see Bill Glennon from management on the sales floor walking, and also taking the time to stop and chat. Vic Cartagena from the finance section makes it seamless. We love having everything ready to sign. When you pick up your vehicle, there is another person to help you learn your vehicle. Unfortunately I do not remember the young mans name. But he was wonderful, setting up my embrace as well as the Bluetooth pairing for my phone. Again the whole team is wonderful. More

Replace battery Satisfied with work. Took a little longer than I expected but was completed within 2 hrs. This was my 2nd visit. Was told to come in last week and the Satisfied with work. Took a little longer than I expected but was completed within 2 hrs. This was my 2nd visit. Was told to come in last week and then was told they were back ordered. More

'95 SL500 My weekend car began running a little rough a few weeks ago. I called Joe B. the day after the holiday weekend, and even though his days were already My weekend car began running a little rough a few weeks ago. I called Joe B. the day after the holiday weekend, and even though his days were already booked, he fit me in a day later. The mechanic was not able to replicate the problem that I had experienced several days prior. So, a thorough check was completed and Joe made a few suggestions. We agreed on a fuel injector service and the car was serviced and returned promptly to me. I just want to thank Joe and everyone else involved that worked on my problem. More

Outstanding service from Jeff Marshall Outstanding support from Jeff Marshall at MB of Smithtown. I call him and tell him what I need he calls me back with when I will get it and what the Outstanding support from Jeff Marshall at MB of Smithtown. I call him and tell him what I need he calls me back with when I will get it and what the cost is. Complete trust and confidence - just as it should be More

C300 experience I had the greatest experience at Smithtown Mercedes. Everyone was so nice and treated me with respect. My sales rep Fritz Jean was amazing! He answer I had the greatest experience at Smithtown Mercedes. Everyone was so nice and treated me with respect. My sales rep Fritz Jean was amazing! He answered all of my questions and did not pressure me into buying anything. He made me feel comfortable and spent a lot of time helping me pick out the best car that would fit my needs! This was my first time buying a Mercedes and I must say I am so happy I made the decision to visit Smithtown Mercedes! More