Back

Mercedes-Benz of Smithtown

St. James, NY

4.6
1,022 Reviews

630 Middle Country Road

St. James, NY

11780

Directions

By Type

Showing 1,022 reviews

September 22, 2018

Best Experience Hands Down Valentine was extremely personable and enjoyable to work with. Valentine dedicated numerous hours working with me helping me find the ideal fit for my More

by kmccabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Janet, Valentine Horvath IV
Sep 25, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for taking the time to share this incredible review! We are so pleased that Valentine was so thorough in ensuring that you not only found the perfect vehicle for the best price, but that the entirety of your experience was as smooth and hassle-free as possible. Your satisfaction comes first to us, and we are thrilled that Valentine, Matt, and Janet went above and beyond to ensure that we reached it! We hope you enjoy your new vehicle!

September 21, 2018

Fabulous experience! Valentine my sales associate truly helped me find the perfect car and listened to all my concerns. All staff were friendly and informative. They made More

by KGORMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna , Valentine Horvath IV
Sep 25, 2018 -

Mercedes-Benz of Smithtown responded

We are so thrilled that Valentine was able to accommodate your needs and ultimately lead you to your perfect vehicle! We are so glad that we had the opportunity to do business with you, and it's a joy to know that your overall experience was so hassle-free. We hope to work with you again when your vehicle is ready for its first service.

September 20, 2018

Service Review I brought my MB GLE350 in for its first service to MB Of Smithtown. I was greeted by Joe Baumgarten with a welcoming smile. The service was excellent More

by Hgoods5159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Sep 25, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your awesome 5-star rating! We strive to attain our customers' full satisfaction, so we are pleased that you are so content with the service that Joe and the team provided you with! We look forward to offer you and your vehicle the same quality care the next time you are in need of service.

September 19, 2018

Mercedes Benz I am very happy with my purchase! I definitely recommend buying a Mercedes at the Smithtown location to everyone. Really great service and friendly s More

by Jprussen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena , Joe Romeo
Sep 25, 2018 -

Mercedes-Benz of Smithtown responded

Hi Jenn, Congratulations on your new Mercedes-Benz! We are so delighted that we were able to help you take home a vehicle that you love! We appreciate your wonderful review and recommendation, and we hope to serve you again in the future!

September 14, 2018

Warranty Service Our visit was a warranty service on ppm plan. Our service advisor Rob Picone is always there when we need him and gives professional advise. More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone & Rick Gonzalez, Rob Picone, Rick Gonzalez
Sep 14, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for the great rating! We are so pleased that you can consistently rely on Rob to take excellent care of you and your vehicular needs, and we hope that you will continue to think of us each time you are in need of automotive assistance.

September 13, 2018

Very satisfied Like always the staff at Mercedes were courteous, helpful. Told me about the problem to fix. Was given a car to use while they were fixing mine. That More

by Clicquot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Werner
Sep 14, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for the 5-star rating! We are delighted to hear that Rich took such good care of you throughout the entirety of your recent service experience! It is our pleasure to offer you our best assistance, and we hope to work with you again in the future.

September 13, 2018

great customer service Competition Mercedes of Smithtown proved why being a Mercedes owner has its perks. Besides the great vehicle the customer relation is extremely impo More

by rosendof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Joe Romeo , Trentino Manco
Sep 14, 2018 -

Mercedes-Benz of Smithtown responded

Hi Rosendo, Thank you so much for sharing your kind words and recommendation! We are thrilled that Trentino, Joseph, and Fritz have exceeded your expectations of service and have contributed to your confidence in the Mercedes brand. It is our joy to provide you with our best service, and we look forward to continuing to do so in the future.

September 11, 2018

Good car buying experience I have had five star experience with my certified pre-owned SUV. My sales rep Justin Stein was extremely helpful, and provided me with excellent suppo More

by Ekvaiil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stein, Trentino Manco
Sep 12, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for the very kind review! It's a pleasure to hear that Justin provided you with such great assistance throughout your recent experience purchasing your new SUV, and he will be delighted to know that he has earned your confidence. We hope you enjoy your new vehicle, and we can't wait to work with you again in the future.

September 11, 2018

Absolutely amazing Valentine is my go-to from here on out. I hated car shopping and he made my experience exciting and memorable. I’ll never go anywhere else!! More

by Laurafaiithh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Sep 12, 2018 -

Mercedes-Benz of Smithtown responded

Hi Laura, Congratulations on your new Mercedes-Benz! We are thrilled that your buying experience was so extraordinary, and we are so glad that we were able to assist you in finding such a beautiful new vehicle. It's so wonderful to hear that Valentine has earned your confidence in his service, and we hope to be given the chance to work with you again in the future!

September 11, 2018

Normal maintenance Just needed normal maintenance which was handled quickly and well. It was a NYS inspection and oil change and filter. I have been going here for sever More

by Benzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Sep 12, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your great feedback. We appreciate your continued loyalty to our dealership, and we are pleased to hear that your recent service with Joe did not disappoint. We look forward to continuing to provide you with our best assistance in the future.

...
50
...