Mercedes-Benz of Smithtown
St. James, NY
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I have been doing business with this dealership for many years. Both the sales person and service advisor have always been professional and very helpful. If I have an issue they handle it without question. years. Both the sales person and service advisor have always been professional and very helpful. If I have an issue they handle it without question. It has always been a stressful experience. More
I had a wonderful experience having my car serviced at this dealership for the first time. I was kept informed about the work needed and was impressed with the service overall. My biggest complaint and this dealership for the first time. I was kept informed about the work needed and was impressed with the service overall. My biggest complaint and huge disappointment was picking up my car, after paying for a detailing service, expecting to find my car looking “showroom ready”…..I instead found it parked under a tree covered with pollen and bird droppings. I left a message with the receptionist to have someone call me. To my dismay and disappointment, I have not been contacted. I fully expected the dealership to apologize and offer something to correct the situation, but they have not. I Definitely will never agree to have my car detailed here again…..basically $250 wasted…plus the cost of a car wash!!!! More
First of all the experience I’ve had was great dealing with jean Mr.saeed & and mr.Fernando and the lovely ladies at the reception the process was very smooth fast professional & not once did I feel unwel with jean Mr.saeed & and mr.Fernando and the lovely ladies at the reception the process was very smooth fast professional & not once did I feel unwelcomed as I stand out more than your typical average joe covered in tattoos I felt like I was with my own family & id definitely be back soon to purchase cars for my father & mother from jean Thank you all for the 2017 c43 amg you guys have made my life long dream come true, I wish you all the best in life Mercedes if Smithtown More
This has been the best experience I've ever had buying a car. Everyone I worked with was polite and extremely accommodating Jean (sales), Peter (finance) and Mark (service) provided the best care and ma car. Everyone I worked with was polite and extremely accommodating Jean (sales), Peter (finance) and Mark (service) provided the best care and made this the easiest process by far. I plan on returning to this dealership to buy more in the future and plan on turning my family and friends onto them. More